SleepSoul Mattresses Avis 

6 011
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Chose our mattress based on reviews on Which. Quick delivery. Would just suggest you make a note of the batch number ( needed to register the warranty) before putting the mattress on the bed. We’v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As I've just bought it, the first impressions are very positive. I'm amazed how light the mattress is and, as such, how easy it was to fit it in my car. Price-wise, what can I say: fantastic and, more... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this mattress! 😴 The SleepSoul Wish 3000 is ridiculously comfortable and feels like amazing quality for the price. I’ve gone from “I’ll just have a quick lie down” to waking up... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything from start to finish was extremely easy. Delivery chaps were excellent and very helpful. The bed itself is amazing!!! Can't believe how bad my last bed was or how good this one is. Could... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur de produits promotionnels
  5. Magasin de lits
  6. Magasin de meubles de chambre à coucher

À propos de SleepSoul Mattresses

Écrit par l'entreprise

The World's a better place after a good nights sleep. Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame. Choose from our unique designs to experience the perfect night's sleep - all night, every night, Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience. We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today
Why Choose SleepSoulWhere To Buy

Which? Best Buy Winner

Écrit par l'entreprise

Our Space double mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
10 year guarantee
All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.

Awarded a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.

Coordonnées de contact

Which? Best Buy Winners

Award-winning Space, Heaven & Bliss mattresses. Sleep better tonight.

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(6 011)

1 389 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent product, excellent service

Excellent price and delivery was next day (well known stores delivery was 4 weeks). Excellent service with clear delivery tracking and a phone call 30 minutes to 1 hour before. Product is VERY comfortable and come with a 10 year warranty! Unbeatable in my opinion.

26 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your wonderful 5-star review! We are so happy to hear that you found our pricing excellent and that our next-day delivery service exceeded your expectations, especially compared to other stores. It's fantastic to know that our delivery tracking and pre-arrival call were helpful, and that you're finding your product very comfortable with the added peace of mind of a 10-year warranty. We truly appreciate your kind words!

Noté 5 sur 5 étoiles

Recommended mattress delivery and quality.

Recommended. Ordering and paying for my Heaven single mattress was simply done. Delivered on time. Satisfied with the quality and comfort of the mattress.

24 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're so pleased to hear that ordering your Heaven single mattress was a simple process and that it was delivered on time. It's fantastic to know you're satisfied with the quality and comfort of your new mattress.

Noté 5 sur 5 étoiles

Fast and efficient delivery

Fast and efficient delivery. Mattress is so comfy - I love it!

27 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're absolutely delighted to hear that your delivery was fast and efficient, and especially that you're finding your new mattress so incredibly comfy. We hope you continue to enjoy many restful nights!

Noté 1 sur 5 étoiles

Extremely hard mattress

Extremely hard mattress, despite all attempts to soften. Causes back pain, and does not support 13 stone weight at all.

24 septembre 2026
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Réponse de SleepSoul Mattresses

We’re very sorry to hear that you’ve been disappointed with the mattress and, in particular, that you’ve experienced discomfort and back pain. We understand how frustrating this must be, especially after trying different ways to soften the mattress.

Mattress comfort and support can vary from person to person, and we’re sorry that this particular mattress hasn’t provided the level of comfort and support you expected.

Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Excellent product and service

Excellent product and service. Two single mattresses bought. Arrived rolled up. Soon flattened out. No odour. Very comfortable so far!

Delivery by MattressOnline excellent too.

26 septembre 2026
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Réponse de SleepSoul Mattresses

We're so happy to hear you're enjoying your new mattresses and found our delivery service excellent! We appreciate your kind words.

Noté 5 sur 5 étoiles

Absolutely love this mattress

Absolutely love this mattress! 😴

The SleepSoul Wish 3000 is ridiculously comfortable and feels like amazing quality for the price. I’ve gone from “I’ll just have a quick lie down” to waking up 3 hours later with no regrets. 😂

It’s supportive, cosy and genuinely feels like it should cost a lot more than it does. Brilliant value for money and I’d happily recommend it to anyone looking for a great mattress.

5 stars — although getting out of bed in the morning is now my biggest problem! 😂🛏️

24 avril 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your fantastic 5-star review! We absolutely love hearing how much you’re enjoying your SleepSoul Wish 3000.

It’s great to hear you’re finding it so comfortable, supportive and cosy, while also feeling that it offers fantastic quality and value for money. And we’ll take “getting out of bed is now my biggest problem” as a very positive review!

Thank you for recommending SleepSoul and for sharing such a brilliant review. We hope you continue to enjoy many comfortable nights ahead!

Noté 1 sur 5 étoiles

Sent incorrect size mattress via MattressNextDay, terrible supply chain control.

I purchased a SleepSoul mattress expecting the correct item, only to receive a completely wrong size (a Double instead of the King I ordered and paid £449 for). The packaging was mislabeled and had conflicting dimensions.

When trying to resolve this, the retailer's customer service supervisor dismissed clear photographic evidence. As the manufacturer, SleepSoul needs to take responsibility for how third-party vendors like MattressNextDay are distributing and mislabeling your products. I have had to escalate this to a formal PayPal dispute and report the supply chain issues. Appalling experience.

25 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for taking the time to share your feedback. We’re sorry to hear about the issues you experienced with the mattress you received and understand how frustrating it must have been to receive an item that did not match the size you ordered.

As the manufacturer, SleepSoul does not manage individual orders, fulfilment or customer service on behalf of retailers. Your order and delivery were arranged directly by MattressNextDay, so they would be responsible for resolving the issue with the order and arranging the appropriate outcome.

That said, we appreciate you bringing the concerns regarding the packaging and labelling to our attention. We take product and packaging information seriously and would be happy to review the details provided to us so we can investigate this aspect further.

We’re sorry that your experience has been disappointing and hope the matter can be resolved with the retailer as quickly as possible.

Noté 4 sur 5 étoiles

Good quality but to heavy for 83year…

Good quality but to heavy for 83year olds.

25 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 4-star review! We’re pleased to hear you’re happy with the quality of your SleepSoul mattress.

We appreciate your feedback regarding the weight, particularly when handling a deeper mattress can be more difficult. We’ll certainly take your comments on board, and we hope you continue to enjoy the comfort and quality of your new mattress!

Noté 4 sur 5 étoiles

Really happy with this mattress

Really happy with this mattress! It’s comfortable, supportive, and has made a noticeable difference to my sleep. Great quality for the price—would definitely recommend it!

27 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 4-star review! It’s great to hear you’re really happy with your new SleepSoul mattress and are finding it comfortable and supportive.

We’re especially pleased to hear it has made a noticeable difference to your sleep and that you feel it offers great quality for the price. Thank you for recommending SleepSoul, and we hope you continue to enjoy many comfortable nights ah

Noté 5 sur 5 étoiles

An excellent mattress

An excellent mattress - thank you, I hope it lasts. However your packaging is poor. I didn't see the manual until I removed all the polythene. Fortunately the mattress was right side up and shot out away from me. I was lucky! Manual outside of polythene on a paper strip around the role with "important- manual here" printed around it.

25 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! We’re really pleased to hear you’re enjoying your new SleepSoul mattress.

We’re sorry to hear about your experience when unpacking the mattress and appreciate you bringing this to our attention. Your suggestion regarding placing the manual clearly on the outside of the packaging, with a visible “Important – Manual Here” notice, is very helpful. We’ll certainly pass this feedback on to the relevant team for consideration.

We’re glad to hear you were safe and hope you continue to enjoy your new mattress for many comfortable nights ahead!

Noté 5 sur 5 étoiles

SleepSoul Wish 3000 Series…

I ordered a SleepSoul Wish 3000 Series Pocket CoolGel mattress, it arrived vaccum packed for easy delivery and was easy to unwrap safely. The mattress expanded very quickly and fully and after giving it a night to fully expand, I spent my first night in it, it was firm which my body needed but with a pillow top which felt like memory foam so it didn't cause any tension in my joints. I slept very well and am very happy with the quality of my mattress.

25 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your fantastic 5-star review! It’s great to hear how happy you are with your SleepSoul Wish 3000 Series Pocket CoolGel mattress.

We’re pleased to hear the vacuum-packed delivery and unpacking process was straightforward, and that the mattress expanded quickly and fully. It’s wonderful to know you’re enjoying the firm feel and finding the pillow top comfortable, allowing you to settle in and sleep well from the first night.

Thank you for taking the time to share such detailed feedback on the quality and comfort of your mattress. We hope you continue to enjoy many restful nights ahead!

Noté 5 sur 5 étoiles

Comfortable

Mattress is comfortable and value for money

24 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear you’re finding your SleepSoul mattress comfortable and that you feel it offers great value for money.

We really appreciate you taking the time to share your feedback and hope you continue to enjoy many comfortable nights ahead!

Noté 5 sur 5 étoiles

The mattress is well made and very firm…

The mattress is well made and very firm and comfortable

21 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear you’re pleased with the quality of your SleepSoul mattress and are finding it both firm and comfortable.

We really appreciate your feedback and hope you continue to enjoy many restful nights ahead!

Noté 5 sur 5 étoiles

Easy ordering

Easy ordering, clear website and next day delivery. Really good value for money

24 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear you found the ordering process easy, the website clear, and the next-day delivery convenient.

We’re also pleased that you feel your SleepSoul mattress offers great value for money. Thank you for choosing SleepSoul, and we hope you continue to enjoy many comfortable nights ahead!

Noté 5 sur 5 étoiles

Great delivery men

Great delivery men, friendly and helpful. Mattress came in a box and unfurled easily. I was anxious about buying a new one because my old one was so comfortable but this one is wonderful.

23 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear the delivery team were friendly and helpful, and that you found the unpacking process straightforward.

We completely understand being nervous about changing from a mattress you were so comfortable with, so it’s wonderful to hear you’re enjoying your new SleepSoul mattress and finding it so comfortable. We really appreciate your feedback and hope you enjoy many more restful nights ahead!

Noté 5 sur 5 étoiles

Brilliant all round

Brilliant all round

21 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your fantastic 5-star review! It’s great to hear you found the whole experience brilliant from start to finish.

We really appreciate your feedback and thank you for choosing SleepSoul. We hope you continue to enjoy many comfortable nights ahead!

Noté 5 sur 5 étoiles

I absolutely love this mattress

I absolutely love this mattress. The medium firm is perfect for me who suffers with arthritis of the back/hips & knees. Ive had the best sleep from the very first night - a full 6 hours unbroken (which is very rare for me)
It is a much deeper (32cm)mattress than my old one and i have had to purchase new deeper fitted sheets - but thats a small price to pay.
10 year guarantee also - win win

18 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your fantastic 5-star review! It’s wonderful to hear you’re loving your new SleepSoul mattress and that the medium-firm feel is working so well for you.

We’re especially pleased to hear you had such a comfortable and restful night from the very first night. We appreciate your feedback regarding the 32cm depth and the need for deeper fitted sheets, but it sounds like you feel it’s a small price to pay for the comfort you’re experiencing.

It’s also great to hear you’re happy with the 10-year guarantee. Thank you for sharing your experience, and we hope you continue to enjoy many comfortable nights ahead!

Noté 5 sur 5 étoiles

Very happy with new mattress.After…

Very happy with new mattress.After having an awful experience with a different company and returning a mattress so pleased with Sleepsoul.

24 août 2026
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Réponse de SleepSoul Mattresses

Thank you for your fantastic 5-star review! It’s great to hear you’re so happy with your new SleepSoul mattress, especially after having a disappointing experience with another company.

We’re really pleased that you’ve found a mattress you’re comfortable with and are happy with your purchase. Thank you for choosing SleepSoul, and we hope you continue to enjoy many restful nights ahead!

Noté 5 sur 5 étoiles

Easy to order, delivered Next Day

Easy to order on Mattresses Next Day and as promised the mattress was delivered the next day at no extra charge by a very helpful driver. Unpacking instructions were clear and included a safe knife tool to cut the heat shrink wrap plastic and unleash the mattress to full size. Haven't slept on it yet so can't asses but seems good quality and value for money. The only negative is that it's manufactured in China not the UK which I didn't realise when purchasing.

22 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear you found the ordering process straightforward and that your mattress arrived the following day as promised. We’re also pleased to hear the delivery driver was helpful and that you found the unpacking instructions clear and easy to follow.

We appreciate your feedback regarding the country of manufacture and understand this may be an important consideration when purchasing. We’re pleased that, so far, you’re happy with the quality and value of the mattress, and we hope you enjoy a comfortable night’s sleep once you’ve had the chance to try it!

Noté 5 sur 5 étoiles

Lovely mattress firm great sleep 😴

Lovely mattress firm great sleep 😴

23 août 2026
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Réponse de SleepSoul Mattresses

Thank you for your 5-star review! It’s great to hear you’re enjoying the firm feel of your SleepSoul mattress and getting a great night’s sleep. We really appreciate your feedback and hope you continue to enjoy many comfortable and restful nights ahead! 😴

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