SleepSoul Mattresses Avis 

6 018
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

Chose our mattress based on reviews on Which. Quick delivery. Would just suggest you make a note of the batch number ( needed to register the warranty) before putting the mattress on the bed. We’v... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

My first nights sleep , oh yessss. When I eventually managed to carry this box up my very steep stairs. It was pretty straight forward but bloody heavy , I couldn’t believe how once I allowed air to g... Voir plus

Noté 5 sur 5 étoiles

As I've just bought it, the first impressions are very positive. I'm amazed how light the mattress is and, as such, how easy it was to fit it in my car. Price-wise, what can I say: fantastic and, more... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love this mattress! 😴 The SleepSoul Wish 3000 is ridiculously comfortable and feels like amazing quality for the price. I’ve gone from “I’ll just have a quick lie down” to waking up... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matelas
  2. aussi dans
  3. Fabricant de meubles
  4. Fournisseur de produits promotionnels
  5. Magasin de lits
  6. Magasin de meubles de chambre à coucher

À propos de SleepSoul Mattresses

Écrit par l'entreprise

The World's a better place after a good nights sleep. Our SleepSoul hybrid mattresses are designed to help you drift into a deep, restful sleep. Packed with high-quality materials and the latest features, the SleepSoul range keeps you comfortable and supported on any bed frame. Choose from our unique designs to experience the perfect night's sleep - all night, every night, Our SleepSoul Hybrid mattresses have been developed by Birlea Furniture, a family-run business with over 20 years' experience. We go the extra mile to ensure our products surpass the expectations of our customers. All SleepSoul mattresses come with a 10-year manufacturers' warranty and are vacuum-packed and boxed for your convenience.
Find Your Perfect Mattress Today
Why Choose SleepSoulWhere To Buy

Which? Best Buy Winner

Écrit par l'entreprise

Our Space double mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.
10 year guarantee
All our SleepSoul mattresses come with a 10-year warranty as standard, so you’re guaranteed to get a decade of great sleep. This warranty is valid from the date that you receive your SleepSoul and is valid for the first 10 years of use.

Awarded a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy

Our SleepSoul Space mattress is a Which? Best Buy
What are Which? Best Buys? Which? Best Buys logos are only awarded to the very best of products in any given category. Which? tests a number of mattresses in their specialist test lab every year to simulate performance approximately over 10-years of use. They buy each mattress themselves to remain impartial, and then they conduct a series of laboratory tests to assess various factors including performance and durability.

Coordonnées de contact

Which? Best Buy Winners

Award-winning Space, Heaven & Bliss mattresses. Sleep better tonight.

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(6 018)

1 402 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great comfortable mattress giving your…

Great comfortable mattress giving your body the sleep it deserves and easy to transport home

21 août 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your wonderful review! We're so pleased to hear that your new mattress is providing the comfortable sleep you deserve and that it was easy to transport. We appreciate your feedback!
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

It is a very comfortable mattress

It is a very comfortable mattress. I'm very pleased with it.

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your wonderful feedback! We're so pleased to hear that you're finding your mattress very comfortable and that you're so happy with it. We hope you continue to enjoy many restful nights.
Kind Regards
Customer Services

Noté 4 sur 5 étoiles

Not as soft as expected

The company I bought this mattress from advertised it as soft tension, with a sumptuously soft sink in feel, this is the sole reason I purchased this mattress, however when I came to sleep on it I was very disappointed that it was much firmer than I expected it to be.
I since noticed on Sleep Soul’s own website that it’s classed as soft/medium, and some other retailers advertise it as medium, so I would advise if you want a very soft mattress, this probably isn’t the one for you.
That said, the quality seems very good, and it’s a very good price.
I hope after sleeping on it for a while I will become more accustomed to it.

28 août 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We appreciate you sharing your detailed feedback regarding the mattress's firmness. We understand your disappointment that it wasn't as soft as you anticipated based on the initial advertisement. It's helpful to know you've noticed varying firmness descriptions across different retailers. We are glad to hear you recognize the good quality and value. We hope you will indeed find it more comfortable over time.
Kind Regards
Customer Services

Noté 4 sur 5 étoiles

Still struggling with sleep but not a…

Still struggling with sleep but not a fault of my mattress which is really comfortable.

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We appreciate you taking the time to share your feedback! We're so glad to hear that you're finding your new mattress really comfortable. We hope that with time, you'll find the restful sleep you're looking for.
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Great communication

Great communication, really helpful delivery guys , perfect choice for mattress exactly what I needed

4 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're so pleased to hear that our communication was great, and that our delivery team was helpful. It's fantastic to know you found the perfect mattress for your needs.
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Great quality comfort & price

Before using this mattress i was sleeping poorly and waking with sore shoulders ,hips &knees but in the 4_5 weeks I've been using the sleepsoul 2000 bliss I've been sleeping all night &waking pain free . I recommend this mattress highly for both quality &price. The delivery was next day as advertised & the driver was extremely helpful & unboxed it for me which was very much appreciated

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We are so pleased to hear that our Sleepsoul 2000 Bliss mattress has made such a positive difference in your sleep quality and overall comfort. It's wonderful to know that you're waking up pain-free after previously experiencing discomfort in your shoulders, hips, and knees. We also appreciate your kind words about our delivery service and the helpfulness of our driver. Thank you for highly recommending us for both quality and price; your feedback truly means a lot to us.
Kind regards
Customer Services

Noté 2 sur 5 étoiles

Springs dig into you :(

The new mattress we bought has hard lumps/springs that hurt my hips & lower back, plus is it harder than expected. Does not seem to be covered by any guarantee, as we did not buy an approved mattress cover at the same time. Not a good way to spend hundreds of pounds!

4 avril 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We’re sorry to hear that you’re experiencing discomfort with your mattress and that it is firmer than you expected. We understand how disappointing this must be, particularly when you have invested a significant amount.

We would like to clarify that our mattresses are covered by a 12-month warranty, with an extended 10-year warranty available when the mattress is registered within 30 days of purchase. The warranty is subject to the relevant terms and conditions which includes using a mattress cover.

We would be happy to look into the concerns you have raised regarding the hard lumps and springs. Please contact our Customer Services team at support@birlea.freshdesk.com with your order details and photographs, and we can investigate this further for you.

Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Sleepsoul Heaven Mattress ⭐️

We got chose the sleepsoul mattress specifically the heaven mattress after careful consideration and research from reviews. It is very comfortable, soft, and as I’m a side sleeper I would say its a good buy. Bonus is the price which is very reasonable for its built. We’ve got the option of 100 day free trial and we have been sleeping on it for more than 30 days now and no issues so far. We are sleeping like babies and I don’t feel any back or body pains no more.

29 juillet 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for taking the time to share such a wonderful review!

We are absolutely thrilled to hear that our Heaven mattress has exceeded your expectations and that you're experiencing such comfortable and pain-free sleep. It's fantastic to know that as a side sleeper, you find it to be a great buy, and that the reasonable price was an added bonus. We're delighted that the 100-day trial has given you peace of mind and that you're sleeping like a baby!
Kind Regards
Customer Services

Noté 4 sur 5 étoiles

Customer service good.

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your lovely review. We’re pleased to hear that you were happy with the customer service you received.

We really appreciate you taking the time to share your positive feedback with us!

Kind Regards
Customer Services

Noté 5 sur 5 étoiles

No regret purchase

I wasn't sure what type of mattress I needed but I finally decided on a medium/firm mattress and after checking reviews and being mindful of value for money, I finally decided to get a SleepSoul mattress, I've had it over a month and I can genuinely say that I have never slept so soundly. Absolutely no regrets!

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We're so pleased to hear that you've found the perfect medium/firm SleepSoul mattress and that it's delivering such restful sleep! It's wonderful to know you're experiencing such comfort and have no regrets.
Kind Regards
Customer Services

Noté 4 sur 5 étoiles

Nice mattress

Nice mattress. Not a soft as I’d hope but it’s ok

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

We're glad to hear you find the mattress nice! We understand it wasn't as soft as you'd hoped.

Kind Regards
Customer Services

Noté 5 sur 5 étoiles

The best Matress I’ve slept on and…

The best Matress I’ve slept on and quality is amazing

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your wonderful feedback! We are so happy to hear that you are enjoying the amazing quality of your new mattress and sleeping so well.
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Just excellent

Just excellent

10 septembre 2026
Avis spontané
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Réponse de SleepSoul Mattresses

Thank you for your lovely 5 star review. We’re pleased to hear that you were happy with the customer service you received.

We really appreciate you taking the time to share your positive feedback with us!

Kind Regards
Customer Services

Noté 4 sur 5 étoiles

Overall feels good

Overall feels good
However Edge support is not very strong could be better
Other thing feels good

4 septembre 2026
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Réponse de SleepSoul Mattresses

We appreciate your positive feedback! We're happy to hear you're enjoying the overall feel. We've noted your comments regarding edge support for future improvements.
Kind Regards
Customer Services

Noté 3 sur 5 étoiles

Very pleased with the bed delivery…

Very pleased with the bed delivery service was very good

3 septembre 2026
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Réponse de SleepSoul Mattresses

We're so pleased to hear you're very happy with your bed and our delivery service. Thank you for your kind words.

Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Fast delivery of the mattress from the…

Fast delivery of the mattress from the supplier. Came with a safety knife to open the mattress from it's wrapping. Very comfortable according to my daughter who said she didn't want to get out of bed. Just be aware of the thickness of the mattress as they are deep and may require a deeper sheet to fit.

7 septembre 2026
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Réponse de SleepSoul Mattresses

We're so happy to hear that the delivery was fast and that your daughter is enjoying the comfort of her new mattress! It's wonderful to know she finds it so comfortable. We appreciate you highlighting the depth of the mattress and the need for deeper sheets; that's valuable feedback for other customers. Thank you for your kind words!
Kind Regards
Customer Services

Noté 5 sur 5 étoiles
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Réponse de SleepSoul Mattresses

Thank you for your wonderful feedback! We are so glad to hear that you had an excellent experience with our delivery service. We truly appreciate you taking the time to share your positive comments.
Kind Regards
Customer Services

Noté 3 sur 5 étoiles

Said soft / soft medium but I think…

Said soft / soft medium but I think it’s on the medium side which I wasn’t wanting but we will see how it is as only used for one night so far.

6 septembre 2026
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Réponse de SleepSoul Mattresses

We appreciate you sharing your initial thoughts on the firmness. We understand that expectations for "soft" can vary, and we hope it becomes more comfortable for you with continued use.
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Sleepsoul heaven 1000 matress

Mattress ordered Saturday and arrived Sunday morning. The old mattress removed. Quick, efficient and friendly service. Mattress very comfortable.

6 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your wonderful 5-star review! We're so pleased to hear that your new mattress arrived so quickly and that you found our service to be efficient and friendly. It's fantastic to know you're enjoying the comfort of your mattress.
Kind Regards
Customer Services

Noté 5 sur 5 étoiles

Excellent mattress

A well made and very comfortable mattress that has cured my sciatica in a week

5 septembre 2026
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Réponse de SleepSoul Mattresses

Thank you for your wonderful review! We're absolutely thrilled to hear that your new mattress is not only well-made and comfortable but has also brought such significant relief to your sciatica. We're so pleased it's making such a positive difference to your well-being.
Kind Regards
Customer Services

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