Ordering was very straightforward. Delivered on time and was kept up to date with order progress. Haven't used the duvet as yet but it looks great and feels like good quality and love the fact that i... Voir plus
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The delivery was very quick, although it is a winter weight duvet (13.5) I am sure it will keep me warm as it feels nice and thick. Ordering using a mobile phone was difficult and I had to use my ipa... Voir plus
I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket... Voir plus
Purchased a £40 dog bed from Slumberdown and when it arrived it had been folded in half and looked a mess, it looked like it was a used product. I provided photographs to them to show the item bore l... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Here at Slumberdown, we believe Every Body deserves a better night's sleep and the right bedding can help you get there. Our products are designed to help create the right sleep space tailored for you and your family.
Coordonnées de contact
Nunbrook Mills, WF14 0EH, Mirfield, Royaume-Uni
- sleep@slumberdown.co.uk
- www.slumberdown.co.uk
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Misleading claims, unresponsive support
I chose Slumberdown because they claim their products are made in the UK. The item I received is made in China. I have twice filled in their online form and sent email asking for a returns label to send the item back - no response.

Réponse de Slumberdown
Wool duvet was game-changing
Wool duvet was game-changing - why I was spanking money on duck-down all this time I don’t know. So comfortable in the heat, better sleep all round. Incredible price, and great quality, versus what I saw for 5 x the price
Best electric blanket I've ever had..
Never come across an electric blanket with different feet controls. Brilliant, just brilliant! !
I first had an electric blanket when I was 16; I am 72 now and with my arthritis really need a cosy warm bed to relieve the sore muscles.
Bought direct from Slumberdown.Super…
Bought direct from Slumberdown.Super fast dilivery. Excellent product 100% wool.Worth 10 stars.
An effective coverless duvet - but rather unattractive
Competitively priced, lightweight summer duvet.
The material isn't the most attractive - and rather shiny, but apart from that it was very comfortable.
Coverless duvets save us money on annual dry cleaning and are lightweight and comfortable. They're great for guests too.
Arrived promptly price extremely good
Arrived promptly price extremely good. Had same product for many years only positive things to say about it.
Great products
Excellent Quality
Arrived promptly, product was exactly as described. Bed is well made and good quality, most importantly Beullah loves it.
Still not received and customer service…
Still not received and customer service is terrible never again. Awaiting refund for over a week but no one gets back to you. The number u ring is dead line.
You can't contact a person only a computer
You cannot contact a person if you have a query.
Only AI chatbox
Bought pillows from the wonderful wool…
Bought pillows from the wonderful wool range expecting them to be free from flame retardants as that is how they were advertised (chemical free). But turns out they were not.
After 10 days waiting
After 10 dayswaiting, I never received the Duvets. When I chased it with Slumberdown I found out the courier (Yodel) had not attempted to deliver them, but returned them to Slumberdown instead. Neither company thought to notify me. I’m now having to chase a refund with no resolution in sight.
Great service
Ordered on a friday, was dispatched for delivery saturday 14.00hrs by Yodel. Unfortunately Yodel driver said he had a problem and couldn't deliver, it actually arrived on tuesday. Great service by the company, poor from yodel. Also lovely duvet xx
Love my 'Wonderful Wool' duvet
I purchased 'Wonderful Wool' lightweight double duvet and two pillows via their Ebay listing. Great value, and a better deal than a their main website. The duvet is sumptuous - not flat like a blanket (unlike my expensive purchase from the Woolroom). Comfy firm-ish pillows. Warm.. I'm using it in March-April, in my old brick terrace house, and I reckon it's the ideal weight even into winter. Delivered within a few days.
Very comfortable and great service
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