Smooth Sales Avis 

1 830
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

i phoned up the day after i made my purchase to try and pay extra for express shipping. they sent me a payment link nand ni paid the extra to get express shipping. Then about 8 days later my package a... Voir plus

Noté 5 sur 5 étoiles

Excellent service from purchase to delivery. I found the products I wanted on Smooth Sales to be very fair in comparison to other sites I browsed - which is one of my major considerations when shoppin... Voir plus

Noté 5 sur 5 étoiles

Initially I was concerned that the company may not be legitimate as I had not heard of them, but after reading other reviews, I was comfortable. My order arrived quickly and the price was much cheaper... Voir plus

Noté 5 sur 5 étoiles

Product was as expected. Pricing was fair. Would have liked more communication after purchase regarding expected arrival date as there was a short period between order and dispatch time. All in all... Voir plus

À propos de l'entreprise

  1. Magasin discount
  2. Fournisseur de produits de nettoyage
  3. Magasin d'électronique
  4. Magasin de cosmétiques
  5. Magasin de jouets
  6. Magasin pour enfants

Écrit par l'entreprise

Smooth Sales is an online store dedicated to bringing you great deals every day. Shop thousands of products from our easy-to-use website, where everything is shipped from our Australian warehouse. That means there are no long waits for your orders to arrive! We're 100% Australian-owned and operated and pride ourselves on outstanding customer service and support.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 2 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(1 830)

164 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never received my order that I placed 1…

Never received my order that I placed 1 month and 10 days ago, have been trying to follow up with their customer service for 2 weeks now and have not received a reply. No tracking order number either. Shipped from Melbourne to Adelaide so shouldn’t have taken more a week to get to me. Their website quoted 2-4 business days for shipping. I also keep getting spammed with emails to review a product that I never received.

Hoping to get a charge back on my card now since no one has replied to me. Appalling service, do not recommend at all.

11 décembre 2025
Noté 1 sur 5 étoiles

Postage was over 3 weeks- overall disappointing

Postage was over 3 weeks, communication when I was trying to see whether it was posted was awful- no reply and when I finally got someone on the phone they said it would be posted that day- was not posted until another 1.5week later.

In the box, well that was OK. Wouldn’t rave about it. The multi tool broke first time opening it and the little music box broke 2nd time using it.

I also emailed to let them know I was disappointed and I received no response.

23 décembre 2025
Noté 5 sur 5 étoiles

Legit company, great price!

Initially I was concerned that the company may not be legitimate as I had not heard of them, but after reading other reviews, I was comfortable. My order arrived quickly and the price was much cheaper than everywhere else I looked. The product waa exactly as expected, thank you.

19 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Dubai chocolate is delicious.

Not only do they have my favourite Dubai chocolate, it's far cheaper than ordering it from anywhere else.
Fast service, great cool box packaging.
Brilliant all round.

16 décembre 2025
Noté 2 sur 5 étoiles

Killer shipping costs

Great product, excellent discount but normal regional delivery negated discount so it was cheaper to go to my local Bunnings and pick it up immediately

31 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great products & Great Prices

Great products, just as in the shops but WAY cheaper. Product was just as described, hubby loves his new electric razor, and I love that we saved over $150 compared to some places selling the same item!

8 décembre 2025
Noté 1 sur 5 étoiles

American sodas

Ordered 4 x 12 packs American sodas. Cherry 7up expires in 3 weeks and Sprite Chill in 4 weeks. No mention of short shelf life. Drinks have a 12 month expiry and taste horrible. Cherry 7up was out of stock for a long time so I expected new stock. Should be getting sodas with at least a 3-5 month shelf life. Not happy having to throw expired drinks out

1 décembre 2025
Noté 4 sur 5 étoiles

Products as described

Products as described. They did forget my order and, I messaged after 1 month of not receiving any update. They swiftly got my items in the mail that day and I received them within 3 days, so all was rectified.

26 novembre 2025
Noté 1 sur 5 étoiles

No contact once ordered

No contact once ordered. 3 emails sent from me questioning and no reply. Ordered on 28th November; 20th December, no order or contact. They have my money.

20 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

I purchase pink maybelline lipstick as…

I purchase pink maybelline lipstick as shown in picture which says on special and they sended me colour blue lipstick also with a gift card of wines of 100dollars which i dont even use because i m a muslim customer upon returning the product they dont eant to take return chargers very very hopeless and rubbish service just money making
I did not purchase blue it automatically changed in to blue after purchase you guys are just making profit buy selling your shit to people

28 novembre 2025
Logo de Smooth Sales

Réponse de Smooth Sales

Hi Nyla,

We’re sorry to hear that you were unhappy with your purchase.

After reviewing your order, the blue lipstick you received was the exact shade you selected during checkout. Colour selection on our website is made through a drop-down menu — viewing other shades in the images doesn’t automatically select them. There’s also a confirmation page shown before payment where customers can review the product and colour they’ve chosen.

As mentioned in our correspondence, you were offered the option to return the item for a refund, provided it was unopened and in resaleable condition. You declined this offer.

Regarding the complimentary gift card, this is a third-party promotion that’s automatically included with orders. It’s completely optional to use.

We always encourage customers to double-check their cart before completing an order, as we can only send what has been confirmed at checkout.

Kind regards,
Smooth Sales Support Team

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