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Lisez les avis des autres

Noté 2 sur 5 étoiles

Product delivered in a timely manner, but issue with missing parts of the delivery. Still awaiting a response & resolution - been on the chat “waiting for an agent to join” for three days. Really... Voir plus

Noté 5 sur 5 étoiles

Have purchased from Snaffling Pig previously, so when I realised one single pack had spoiled in my recent order, I emailed them. I took a few pics to give them the barcode and show the remaining conte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

These guys are legends, not only are their pork scratchings in a class of their own, when Evri were their usual useless selves these guys went above and beyond to ensure the overgrown child in the ho... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got this order as part of an issue I had that was quickly and professionally resolved. I had the taster box and found them all to be very nice but Mustard was probably my least favourite of them al... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Producteur de produits alimentaires
  2. Fabricant de biens de grande consommation
  3. Boutique de cadeaux
  4. Magasin d'articles de barbecue
  5. Produits carnés

À propos de Snaffling Pig

Écrit par l'entreprise

TrustPilot Banner Image

Founded off the back of a £500 bet and winners of a Dragons Den investment, we at Snaffling Pig believe if something is worth doing, it’s worth doing piggin’ right. That’s why we set out to make the world’s most awesome flavoured porky snacks, tasty tipples and epic gifts.

Thankfully the good people at the Great Taste Awards agree, awarding us 9 Great Taste Awards. HURRAH!

  • We invented the world's first pork crackling advent calendars (yep, they're an actual thing. Jog on Choccy!)
  • 1000s of awesome gift ideas featuring porky snacks, beer and accessories designed for Christmas, Father's Day, Birthdays, the whole shabang
  • More legendary flavours of premium pork crackling, Porky Puffs & pork scratchings than you can shake a piggin’ stick at
  • Mega tasty Chorizo Bites, produced by artisans in the foothills of the Spanish Pyrenees mountains
  • British-brewed ale, lager and cider
  • An IN-CRED-IBLE range of kamado BBQs and accessories (you can meet Pig Bluey BBQ here

We're all about helping you escape the rind of life and we love to get people talking. So trot this way to shop our porky wares online or get in touch to chew the fat!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 79 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No customer service-I want my money refunded

11 boxes ordered. 11 packets arrived. NO customer service. Can’t get a response , just AI rubbish.
4 working days in and NO refund organised.
Even the CEO who I emailed couldn’t be bothered to sort my refund. Do NOT buy from them.

18 juin 2026
Avis spontané
Noté 2 sur 5 étoiles

Poor execution of A.I letting the business down

Product delivered in a timely manner, but issue with missing parts of the delivery. Still awaiting a response & resolution - been on the chat “waiting for an agent to join” for three days.

Really poor customer journey, products are nice but this experience will make me think twice when ordering.

Impossible to speak to a human and the customer is only speaking to A.I to resolve the situation. It’s been the best part of a week and still haven’t spoke to a human.

17 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Missing Items

I ordered 4 cases of the habenero scratchings and 2 cases of the BBQ porky puffs but was sent individual items instead of cases so I am missing a lot of porky goodness. I reported the isuue on the 18th June and 5 days later and a lot more email nobody has got back to me. Absolutley shocking customer service.

18 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

DO NOT EAT OR BUY

DO NOT EAT. If I could give a 0 I would, the taste was bland and sickly. The lightly salted scratchings made me throw up and gave me food poisoning. I wasn’t drinking I didn’t eat them on an empty stomach simply as an afternoon snack. Please do not buy

18 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Half of the order was missing which has…

Half of the order was missing which has been reported but over a week later no one has been back in touch with either a refund or replacement. Such a shame about the terrible customer service as it is a lovely product however this will stop me ordering again

9 juin 2026
Noté 1 sur 5 étoiles

Sorry to say quite disappointed

Sorry to say quite disappointed. I couldn't taste the Colemans mustard even when I tipped the bag for the crumbs. At £2 a bag there was alot more bag than mustard. Rather bland :(

31 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service after the system defaulted to the wrong address. This was speedily corrected and my piggy treasure sent in its way. Thank yiu

1 mai 2026
Logo de Snaffling Pig

Réponse de Snaffling Pig

Thanks for the kind words Jenny! x

Noté 1 sur 5 étoiles

No flavour

My salt and vinegar scratchings had no flavour what so ever, they were plain and bland whoever did these did not flavour them.

24 avril 2026
Logo de Snaffling Pig

Réponse de Snaffling Pig

Thanks for letting us know. Do contact us via the website and we will set things right x

Noté 1 sur 5 étoiles

Poor customer service

Poor customer service! Emailed multiple times and no response! Item missing and nothing. If I had have had a response from them I would give 5 stars due to excellent products! However, due to poor customer service I'm giving 1 stat

20 avril 2026
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Réponse de Snaffling Pig

Hi Lisa - we sent you a replacement package and I think everything should be good now?

Noté 1 sur 5 étoiles

I ordered 24 packs of pork crackling…

I ordered 24 packs of pork crackling and only received 12. I have the email receipt and contacted Snaffling Pig as soon as the delivery had arrived which had no invoice in the box. I was told it would be looked into and to wait for a further response. It has now been 2 days and I've had no response. I have just emailed again and so I'm a waiting for a response to that. Pretty poor experience followed by even worse customer service to resolve the issue.
Update following reply 27/05/2026:
I did eventually get a refund from 'the team'. However, it took a week to get after being told when I reported the issue on the day of the delivery that my delivery was complete when it wasn't , I only got a refund as I had kept my email receipt and percevered, if I had not, it was very clear I would not have got the refund.

24 avril 2026
Avis spontané
Logo de Snaffling Pig

Réponse de Snaffling Pig

Hi Stuart

I see the team already sorted this for you?

Noté 5 sur 5 étoiles

Superb customer service

Superb customer service. Very helpful with my query regarding the product I purchased. Lovely tasty products

14 avril 2026
Logo de Snaffling Pig

Réponse de Snaffling Pig

Lovely words!

Noté 5 sur 5 étoiles

Good product

Good product, great price and order delivery was on time and friendly driver.

8 avril 2026
Logo de Snaffling Pig

Réponse de Snaffling Pig

WHOOP! x

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