Fourth Delivery from this company. This time was two repaired faulty items which arrived initially on 17th October. Team today comprised Dave , Shane and Lewis on his first day. What a pleasure they w... Voir plus
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We purchased two sofas recently, arrived last week...they are beautiful, so comfortable and fabulous quality! The staff were very patient as i took a while to decide! Delivery guys were great, helpful... Voir plus
Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Voir plus
L'entreprise a répondu
Nicole was very helpful in the showroom and knowledgeable. The sofas are excellent quality. Gary and Stuart are much more than delivery guys and gave us some useful tips on how to look after the sofas... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Magasin de lits
- Magasin de meubles de chambre à coucher
- Artisan créateur de meubles
- Magasin de meubles de salon
- Magasin de canapés
Écrit par l'entreprise
Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.
Coordonnées de contact
The Dairy, RH20 1ER, Fittleworth, Royaume-Uni
- 01798 300353
- support@sofasandstuff.com
- www.sofasandstuff.com
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great team and product!
Great advice and support in choosing our sofa from Lindsay and her team at the Bruton showroom. All the information provided, both face to face or via email, was detailed, accurate and very helpful.
Our sofa was ready for delivery ahead of schedule and arrived today. It is beautifully made, perfect in every aspect!
The delivery men, Martin and Jake, were professional and helpful in ensuring the sofa was placed in exactly the right position.
We couldn't be happier with our sofa and the service provided by Sofas & Stuff.

Réponse : Sofas & Stuff
Everything has been superb from…
Everything has been superb from beginning to end, from John in the Henley store to delivery by Garry and Jake. Everyone has been friendly, communication has been superb and - probably most importantly- the sofa is just what we wanted!

Réponse : Sofas & Stuff
Very professional company with high…
Very professional company with high quality sofas. Courteous staff in showroom and delivery team. Efficient, easy and polite service. Thank you Gary and Jake for taking such care in delivering sofas into our home.

Réponse : Sofas & Stuff
Basingstoke shop really friendly and…
Basingstoke shop really friendly and helpful, from showing best way to plump up cushions, fabric choice etc., taking really good care of us.
Delivery drivers so lovely, plumping up cushions, removing rubbish. They must be good the dog took to them after a little while!
Would recommend excellent quality product and care team.

Réponse : Sofas & Stuff
The staff were very friendly and…
The staff were very friendly and professional and the sofa is perfect.

Réponse : Sofas & Stuff
Exceptional service
The delivery team made up of Jake and Martin made the delivery of my sofa a very pleasant experience. They were super courteous, took off their shoes without me asking, took all the plastic wrappers again without me asking and called me several times to tell me of their arrival. As I said a very pleasant experience.

Réponse : Sofas & Stuff
I would like to thank Grace at Stroud…
I would like to thank Grace at Stroud for her patience and impeccable customer service. Having visited another branch several times I decided to go to Stroud. She was so helpful and her knowledge lead to us ordering our furniture
The men who delivered our furniture were also fabulous
Thank you again Grace.

Réponse : Sofas & Stuff
Great, but not cheap.
Positive: Delivery team were excellent, clean, informative and competent service. Couldn’t be improved thanks Gary and Chris. Five stars
Negative: The delivery charge for one smallish chair was hefty. Two stars
Overall 4 stars.

Réponse : Sofas & Stuff
Great service
The delivery guys arrived on time with very good communication beforehand. They were thoughtful and deciding on the best route to carry the sofa into the house and placed the sofa and unwrapped it in the right location with care. Before leaving, Gary (and Keels) explained the process of plumping the cushions and what to do in case of any spillage. All in all, really good service.

Réponse : Sofas & Stuff
Everybody SO helpful
Everybody SO helpful . Jill at Fittleworth amazing and helped choose materials. Thank you so much . Delivery guys very good and helpful and strong . Thank you Mark and Dave. Those sofas looked heavy .

Réponse : Sofas & Stuff
Great service from start to finish
Great service from start to finish, delivered with amazing professionalism from Martyn and Jake. Thanks Guys

Réponse : Sofas & Stuff
“The most comfortable sofa in 30 years…
“The most comfortable sofa in 30 years of marriage” she says. Sutton Coldfield show room was a delight. Great coffee. Wide range of styles and fabrics. Knowledgeable and helpful sales manager. Sofa and chair delivered ahead of schedule, great communication and Martin and Jake meticulous and careful getting the 4 seater sofa in. Everything was a delight.

Réponse : Sofas & Stuff
Excellent service from beginning to end…
Excellent service from beginning to end including the advice we received when ordering from James at the Leamington branch and the care and attention of our delivery team Martyn and Jake. They had a job getting the sofas in but got there in the end.
Delighted with the quality and comfort of the sofas and they look great in situ.

Réponse : Sofas & Stuff
Great Service
Our delivery team (Martyn and Jack) were great. Gave an accurate time of arrival (courtesy call on the day of delivery) and both were excellent at positioning new sofa in the house as well as lots of very useful information.
Beautiful sofa and very very happy with this company. Absolutely recommend.

Réponse : Sofas & Stuff
We love our sofa
I highly recommend Sofas & Stuff (basingstoke). We wanted a new sofa and Tracey assisted by listening to what we were looking for and made suggestions on possible colours of material that would complement our furnishings. The choice of materials, colours and patterns is extensive. On making our initial options, we received samples to compare. Placing our order was easy . We received notification of potential dates for delivery and a timeslot. On the day of delivery we received a phone call when the delivery vehicle was abot 20 mins away. Jake and Martyn were very helpful in moving furniture etc to ensure a safe delivery. They took great care in setting up the sofa, explaining how to care for it. They were brilliant.
Overall from choosing to delivery the experience was fantastic. Our business and meeting expectations was very important to all involved

Réponse : Sofas & Stuff
Our new sofa is wonderful in everyway
Our new sofa is wonderful in everyway: well made, beautiful fabric and so comfortable.
Lorraine and her team at Salisbury were extremely helpful arranging to bring the sofa of choice downstairs for my husband, who is in a wheelchair, to try out.
We were kept informed about the delivery. That team were corteous, efficient & mindful of our new carpet.
We are delighted.
Paul & Jenny

Réponse : Sofas & Stuff
All stars
From the team of the Walton showroom, to Gary and Tristan, the delivery crew, I can only praise the wise advice, the courtesy and the sparkling service (and sofas!) all along. Thanks guys

Réponse : Sofas & Stuff
Great service from Gary and Ben who…
Great service from Gary and Ben who delivered and put our sofa together. Extremely helpful and very polite. So happy with our new sofa!

Réponse : Sofas & Stuff
Experienced
Experienced, friendly, helpful and thorough guidance and advice.
Nothing was too much trouble.
No pestering between visiting the showroom for research and information gathering, to the point of final decision.

Réponse : Sofas & Stuff
Help is on hand!
Stef and the team in Bury St Edmunds were so helpful and nothing was too much trouble to help you make that important decision. I changed my mind so many times and really needed the patience, design flair and colour advice given - thank you!

Réponse : Sofas & Stuff
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