We had issues with our ACT! database SQL server and Jake from Softext managed to upgrade us successfully after working well into the night. He went above and beyond what we would expect from a softw... Voir plus
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Lisez les avis des autres
Fantastic support from Nikki at Softext!! Nikki has been so helpful in helping us set up our email marketing campaigns. The support she has given us is probably the best I've ever experienced. Not... Voir plus
L'entreprise a répondu
Rob and the team have been a great help with ACT. We have been using ACT for over 10 years and have always been nervous to upgrade. We upgraded recently, there have been some teething issues, t... Voir plus
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we did... Voir plus
À propos de l'entreprise
- Assistance et services informatiques
- aussi dans
- Agence de consultants commerciaux et informatiques
- Entreprise de logiciels
Écrit par l'entreprise
Softext Ltd provides comprehensive IT support and software solutions tailored for small to medium-sized businesses. Since 2012, we have been helping organisations streamline their technology, enhance security, and improve operational efficiency. Our services cover everything from fully managed IT support and network infrastructure to cybersecurity, cloud solutions, and helpdesk assistance. In addition to our IT services, we specialise in Act! CRM and Sage 50, offering expert support, training, and custom add-ons to maximise the value of your software investment. At Softext, we combine deep technical expertise with a personal, client-focused approach, delivering reliable, practical solutions that support long-term business growth.
Softext Ltd
Écrit par l'entreprise
- Price Promise
- We are confident we can beat any genuine like for like quotes you have for Sage & ACT! products we offer. New Licence, Additional Users, Cover, Extras and Upgrades? Contact us for a FREE no obligation quote.
- Software Download
- Any newly purchased software you could be using it within an hour using our download service. Only applicable during working hours (Mon-Fri 9am-5pm)
- Top Quality Training Materials
- We create You save time and money Using our own Sage or Microsoft training materials Learn step by step how to use and understand the Software. Get the skills and knowledge you need to use your Software and get the maximum benefit from it. So, who are they for? Our training guides are suitable for various ways of training, whether used in-house, Instructor led, self-study course or as a reference guide. Available in different formats: Manual, Online and editable licence formats available. see products for more details.
Coordonnées de contact
First Floor, Unit B Meltex House. Kepler, Lichfield Road Industrial Estate, B79 7XE, Tamworth, Royaume-Uni
- 01827 438 250
- info@softext.co.uk
- www.softext.co.uk
5,0
Excellent
399 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I updated my Sage programme with…
I updated my Sage programme with Softext, my computer had a problem uploading, Rob couldn't have been more helpful and talked me through the whole process. It was great to make a phone call, be answered and the problem dealt with.
I wouldn't hesitate to recommend this Company.
22 août 2019
Avis spontané
Réponse de Softext Ltd
Hi Helen,
Thank you for your feedback, we're delighted we could help!
Kind regards
Softext Ltd
Réponse de Softext Ltd
Dear Stephen,
Thank you for your feedback, we're always happy to help!
Kind regards
Softext Ltd
Great service
Great service. Very helpful on the phone. Went the extra mile for me.
9 août 2019
Avis spontané
Réponse de Softext Ltd
Dear Richard,
Thank you for your feedback, it was a pleasure to help!
Kind regards
Softext Ltd
Great support & Good Price
Great support to get the software installed, very happy with the service received. Pricing was also most competitive we found. I would not hesitate to recommend this company.
1 août 2019
Avis spontané
Réponse de Softext Ltd
Dear Sean,
Thank you for your feedback, we are always delighted to be of help. If you have any questions in the future please do not hesitate to get in touch with us.
Kind regards
Softext Ltd
I completed Sage 50 Payroll course.
I completed Sage 50 Payroll course.
The course is very good and comprihensive.The support is quick and very helpful.Highly recommend.! Thank you!
30 juillet 2019
Avis spontané
Réponse de Softext Ltd
Thank you for your feedback, we are always happy to help!
Kind regards
Softext Ltd
First class service and so very helpful
25 juillet 2019
Avis spontané
Réponse de Softext Ltd
Dear Raymond,
Thank you for your feedback, we are always delighted to be of help.
Kind regards
Softext Ltd
Réponse de Softext Ltd
It's a shame you felt a 2 star review is warranted because the invoice ran over 2 pages. Our website sometimes auto generates them in a way meaning they run over. I did offer to redo and send you as one page instead but you said it was ok and not to bother.
No communication after the initial…
No communication after the initial email stating the order was being processed. The shipment was sent to the billing address instead of the shipping address
24 juillet 2019
Avis spontané
Réponse de Softext Ltd
Hi Armadeep, This was a human error our side and the requested delivery address around corner of billing was not picked up so apologies for this.
Email communications were sent out from the system which we can see.
Very efficient customer service
19 juillet 2019
Avis spontané
Réponse de Softext Ltd
Dear Rupert,
Thank you for your feedback, we are always happy to be of help!
Kind regards
Softext Ltd
Brilliant Company
Brilliant Company
I contacted Softext for advice on new software for MTD and had the pleasure of dealing with Mo and Jake. They were able to convert my old accounts data so that it could be installed on an MTD compliant version saving me both time and effort. Thanks to Mo and Jake it was a very prompt and efficient transition and I was up and running in no time. Their customer care skills are second to none and truly refreshing. I will certainly be using them again in the future.
12 juillet 2019
Avis spontané
Fast and helpful
Fast to react, helpful on the phone and provided detailed support. Recommended!
8 juillet 2019
Avis spontané
Your representative was extremely…A really helpful service
Your representative was extremely helpful and friendly on the phone in getting my business set up with the new HMRC VAT reporting system, taking our accountant through the various steps. And we didn't have to wait to get through to someone when making the call. (Unlike Sage who do not even seem to have a phone number on their website.)
But I do wonder about the monthly charge which works out at almost £65 for each VAT return we file.
5 juillet 2019
Avis spontané
Organised taring at the last minute.
Organised taring at the last minute.
Quick, informative, straight to the point training, highly recommended.
28 juin 2019
Avis spontané
Quick delivery exactly as promised.
24 juin 2019
Avis spontané
Thank you so much to Jake for his…
Thank you so much to Jake for his excellent work, great service and communication and very helpful! Thanks again.
6 juin 2019
Avis spontané
As a student this software is kind on…
As a student this software is kind on the purse strings. Excellent customer service to boot .
2 juin 2019
Avis spontané
Softext
Thanks to Jake, Ben & the team for making our migration to new software as easy as possible. From initial order through to dealing with queries service & communication was faultless.
31 mai 2019
Avis spontané
Excellent service and Jake was very…
Excellent service and Jake was very patient
28 mai 2019
Avis spontané
Great service
Great service, brilliant text books (Sage 50 Accounts) very clear, precise instructions and bang up to date. Very fast delivery and a great price. Will definitely be purchasing from them again.
4 mai 2019
Avis spontané
Telephone conversation while…
Telephone conversation while downloading Sage upgrade was extremely helpful - download took 45 mins to complete. All concerns were immediately addressed and each stage was clearly explained.
27 avril 2019
Avis spontané
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