Somniorbeds Avis 

Had to change delivery address due to confusion on website, customer service handled the issue perfectly, all sorted in a matter of minutes.

Avoid at all cost i cancelled this order for a mattress though this company as i was order though Debenhams on the 29 June they emailed me on 30 june saying they have issued my refound its now the 15 july 2025 and still no refund done absolutely disgusting company I've now got my bank involved with this matter they are investigating you over this again if your thinking of buying any thing from this company Don't bother buying any thing from them and be for you reply back saying to email you i have done no answer absolutely disgusting you and Debenhams are disgusting people hope your company's go out of business ASAP

They was great in there reply and arranging for the mattress to be collected, easy and helpful

Fantastic service, really helpful, providing quick friendly responses.
They sorted my issue immediately.
Would definitely use again and would 100% recommend.

Very pleased with the single mattress great quality material and the good rings and memory foam top.
Delivery men were very pleasant and helpful and were on time arriving.
Customer services were helpful and great communication. Would recommend!!

This company went above and beyond to help me,they answer the phone immediately!email back extremely fast I highly recommend them best customer services you could wish for.The mattress is fantastic and can’t believe the low price highly recommended

This company is great. I would highly recommend. They answered calls and emails quickly. I ordered the wrong size bed through Debenhams and they did an exchange within a couple of days
The customer service representative was very helpful and get me informed throughout the process.
The delivery process was also very efficient. You are given a 3 hour time slot and there was good communication at every step of the way
I would definitely buy from this company again

Great customer service, excellent communication and fast response when I contacted the company in the phone. They were helpful and everything went well.

They really really had a good service and they’re very helpful

Helpful, quick response, friendly staff

Somnior provided an excellent service, they facilitated a return and reorder of my bed in a different colour a couple of months after purchase given that it remained in its original packaging. They responded to my emails super quickly, overall very impressed.

Amazing customer service. I ordered the wrong size bed and within a few hours they managed to change my order to the correct bed with no hassle whatsoever. I highly recommend and will be using again.

Can't thank them enough I had a query regarding a cancellation as I ordered the wrong bed. They sorted this out for me straight thankyou

Ordering was simple; a quick delivery date; friendly delivery men; and follow up customer service question fully answered within a reasonable time frame, means that I would buy from them again.

I can’t rate this company enough for their first class customer service. I ordered a mattress last night and failed to check delivery address. Unfortunately I was unable to change address.Panic ensued as it was heading to my old work address a dental surgery.I emailed last night explaining the problem they replied first thing this morning . Address changed and to my relief my mattress will not be in waiting room . Looking forward to receiving my mattress ,lovely to be able to buy from a British company. Thank-you

Have bought a double and a small double mattresses via Debenhams, I received 2 double mattresses instead. Once reported to Somnior they were helpful in getting it sorted. I was given an exchange without any hassle. Good company to buy from. Thank you

They provided great communication and helped facilitate my returns. Gutted I have to return this fantastic mattress but it is just too big for my bed frame.

The customer service from this company was absolutely excellent!!
Many companies have let customers down with deplorable customer service.
i definitely recommend this company as I know people will be treated right.

I bought a small double mattress 2 parts divan as my stairs are narrow, I thought the parts could fit through the stairs however, that was not possible due to my house size. I asked to return the parts and the process was easy after communicating with Somrio. Also the delivery was helpful as they were communicating their time of arrival so I didn't have to be in the house just waiting for the delivery, it was easy to plan my day as gave me an slot and then call me 1 hour before arrival.
I'd buy again with Somrio.

I ordered a bed with somnior but was unable to get it up to the required room. Somnior were amazing at sorting it out, really responsive and understanding. Thank you