Sophie Conran Avis 

122
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Wonderful customer service from the beginning and throughout the full process. Nothing was too much trouble and they were always at the end of a phone to answer any questions. The delivery process was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very straight forward from start to finish with fabric samples etc we purchased four x 2 each all perfect

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great, and I mean great customer service. As other reviewers have said, the team stay with you throughout the process of choosing, ordering and then delivery. I am thrilled with my Felix chair, so b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Well, maybe a little dramatic but I fell in love with carafe set by The Vintage List right after they discontinued it. I scoured the internet to find anyone who had it. Whenever I found one, I'd c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Écrit par l'entreprise

Shop Sophie Conran's award-winning Portmeirion collection, bestselling dining sets, porcelain mugs, cotton bedding, gardening tools, gorgeous gifts and more!


Coordonnées de contact

  • Registered Office Address: Salisbury House, Station Road, CB1 2LA, Cambridge, Royaume-Uni

  • www.sophieconran.com

4,8

Excellent

TrustScore 5 sur 5

122 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(122)

37 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The sofa I have always dreamed of

I have discovered Sophie Conran's sofas on Instagram and I decided to purchase the COCOBELLA 3,5 seater + a footstool in Boho denim blue. It was not easy from France but with the help of Nadia and Melanie, really both fantastics, it is now a reality. The sofa is beautiful and to sit on it is a great pleasure. I still dream of another one in the future.... Thank you Sophie and all the team !

11 septembre 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for sharing your experience! We’re delighted that you discovered us on Instagram and that your COCOBELLA 3.5 seater and footstool in Boho Denim Blue have found a home in France. It’s wonderful to hear how much you’re enjoying both the beauty and comfort of your new sofa. Nadia and Melanie will be thrilled to know their support made the process smooth for you. We’ll look forward to helping you again when the time comes for your next dream piece. Thank you from Sophie and all the team!

Noté 5 sur 5 étoiles

My Sophie Conran sofa is going to bring me joy for the rest of my life!

I saw a Sophie Conran sofa on Facebook and could not get it out of my mind. It seemed like the most beautiful sofa I’d ever seen. After thinking about it for quite a while, I ordered the sofa of my life. I live in Denmark, so the sofa needed shipping, but today the sofa arrived, and it is breathtakingly lovely. It will make me happy every day for the rest of my life! It is so beautiful! And I have to praise everyone at Sophie Conran, thank you Melanie and Nadia, you were extremely kind and helpful and the whole experience has been such a joy.

17 septembre 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your wonderful review! We’re absolutely delighted to hear that your Sophie Conran sofa has found its home in Denmark and that it brings you so much joy. Knowing that it will make you happy every day is the best compliment we could receive. the team are thrilled to know they helped make your experience so special. Wishing you many happy, cozy moments on your beautiful new Salthrop Sofa!

Noté 5 sur 5 étoiles

We LOVE our 3-seater Felix sofa

We recently purchased the 3-seater Felix sofa in Potting Moss and absolutely love it!

A huge thank you to Nadia, Melanie, and the entire SC team. They made our experience seamless, especially by offering to build the sofa in a way that allowed it to fit through our narrow doorways. Delivery was smooth and on time.

We would highly recommend a Sophie Conran sofa to everyone. Thank you again!

20 août 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind and positive review. We’re delighted to hear that you’re happy with your new sofa and with the service you received from your initial enquiry through to delivery and beyond. We truly appreciate your support and hope to have the pleasure of working with you again in the future.

Noté 5 sur 5 étoiles

Very happy with my coral orange loveseat

I ordered the coral orange loveseat with flower print after I saw it on Instagram, the effort to ship it to the Netherlands was wonderful, the quality is very good and I am very happy with it.

11 août 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you’re happy with the quality of your sofa and the service you received. Our team works hard to ensure both comfort and care, and it means a lot to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!

Noté 5 sur 5 étoiles

Fabulous experience

Nadia, Melanie and the whole Sophie Conran team made our experience memorable. We are so happy with our new sofa and the whole process went perfectly smoothly. We can only highly recommand their services. Thanks again!

10 juillet 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your lovely feedback! We’re delighted to hear that the Sophie Conran team helped make your experience such a positive one. It’s wonderful to know you’re so happy with your new sofa and that everything went smoothly. Your kind recommendation means the world to us!

Noté 5 sur 5 étoiles

Simply incredible sofas and wonderful sofas!

I cannot thank Nadia & the Sophie Conran team enough! We had very specific dimensions to work with which made finding the perfect sofa really difficult, from start to finish they went over and above to ensure we found what we were looking for and most importantly that it would fit through our very small doorway! They spoke directly with John Lewis and stayed in contact with us directly over email and arranged for us to view the sofa in a showroom. Truly fantastic service, quick delivery and the most beautiful and comfortable sofa in the world. THANK YOU!

1 juillet 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your wonderful review – it truly means a lot to us!

We're absolutely delighted to hear that Nadia and the team were able to help you find the perfect sofa, especially with the challenges around space and access. We understand how important those details can be, and we're so pleased everything came together smoothly. It was a pleasure working with you and coordinating with John Lewis to make sure every step was taken care of.

Your kind words about our service – and the sofa itself! – made our day. We hope you enjoy it for many years to come.

Noté 5 sur 5 étoiles

Fabulous experience

Everything was expertly handled from start to finish. Customer service has been fantastic and the sofa arrived sooner than anticipated! The sofa itself is of extremely high quality and we're so pleased with it. Highly recommended

24 juin 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind feedback! We're thrilled to hear that everything went smoothly from start to finish and that you’re pleased with both the service and the quality of your new sofa.

It’s always a joy to know when our customers are happy – and even better when delivery arrives ahead of schedule! Your recommendation means a great deal to us.

Wishing you many comfortable and happy moments on your new sofa.

Noté 5 sur 5 étoiles

A wonderful experience and amazing products

The team at Sophie Conran made ordering two sofas and shipping them to Hong Kong very seamless and were wonderful from the get go. The sofas are absolutely gorgeous and I could not be happier!

1 juin 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind words! We're delighted to hear that your experience with us was smooth from start to finish, and that your beautiful new sofas made it safely to Hong Kong.

It was a pleasure assisting you with your order, and we're so happy to know you're thrilled with how everything turned out. Your happiness is exactly what we aim for.

Wishing you all the comfort and joy in your new pieces!

Noté 5 sur 5 étoiles

A Lovely Salthrop Large Sofa

We purchased a Salthrop Large Sofa with Big Back Cushions in Kitty Blue Green. It is truly an extraordinary sofa and is now the center of our living room. Kids and adults alike fight to sit on it since it's so comfortable and best part is that it can easily seat 3 people. It is a beautiful sofa!
The whole ordering and delivery process went smoothly and it was delightful to be able to visit the studio during a business trip to London. The team even gave me travel advice to the UK - thank you!
I will definitely order again as we furnish the rest of our next house over the next year.

16 mai 2025
Avis spontané
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Réponse de Sophie Conran

Dear MM thank you so much for this lovely review. We are thrilled to hear how happy your family is with the Salthrop - it is certainly a generous sofa. It is also great to hear how easy you found the order process. We look forward to assisting you again in the future for another piece of forever furniture.

Noté 5 sur 5 étoiles

Beautiful bespoke Loveseat…

We ordered a bespoke Loveseat in Capelo Sea Salt from Sophie Conran, and we absolutely love it! It’s beautifully made, and the fabric is simply gorgeous. Nadia and Melanie were fantastic from start to finish - helpful, reassuring, and incredibly accommodating. They even arranged for us to visit the workshop so we could see the sofa and fabric in person before placing our order. I highly recommend their services!

9 mai 2025
Avis spontané
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Réponse de Sophie Conran

Thank you JF for this kind and positive review. We hope your new loveseat is enjoyed for many many years to come. Thank you so much for choosing SC we appreciate your business and hope to assist you again in the future.

Noté 5 sur 5 étoiles

Exquisite Vintage Champagne Glasses and Impeccable Customer Experience!

I am absolutely delighted with my purchase of the Four Champagne Flutes with Lens Design & the Six Champagne Saucers with Gold Rims by The Vintage List. Both sets are stunning- the flutes bring a refined vintage charm with their beautiful lens detailing, while the gold-rimmed saucers add a timeless elegance to any occasion. Each piece is beautifully crafted and a joy to use. The flutes enhance the experience of enjoying champagne, and their unique style has drawn many compliments from my guests.

The excellent service provided by Sophie Conran customer service team especially Nadia and Aivie made the entire experience even better. A special thank you to both of you and the entire support team for their dedication and efficiency in ensuring my order was delivered on time and beautifully packaged with care, reflecting the same level of quality as the glassware itself.

I highly recommend these products-and the excellent team behind them!

7 janvier 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your order of glassware! We're thrilled to hear how much you appreciate the beauty of the pieces. It truly means a lot that you took the time to acknowledge the team members who assisted you—your kind words mean the world to us. We work hard to provide a great service, and feedback like yours makes it all worthwhile. We hope you enjoy your glassware for many years to come!

Noté 5 sur 5 étoiles

Fabulous product

Our entire experience of purchasing a sofa was seamless from start to finish. Delivery was quick and easy and we are in LOVE with our new sofa. We couldn't recommend Sophie Conran enough!

5 avril 2025
Avis spontané
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Réponse de Sophie Conran

Dear Audrey, We genuinely appreciate you sharing your positive feedback with us! It’s fantastic to learn that you were especially impressed with both our service and your new sofa. We aim to deliver outstanding service, and it brings us joy to know we succeeded in doing so for you.

Noté 5 sur 5 étoiles

I bought a fabulous Coco 3.5 sofa in…

I bought a fabulous Coco 3.5 sofa in Kitty Spring green from Sophie Conran. Fabulous customer service great men who delivered the sofa putting it exactly where I wanted it and removing all packaging . I love the sofa so comfortable and beautifully made.

26 mars 2025
Avis spontané
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Réponse de Sophie Conran

Thank you Carol for your wonderful review. We are so pleased to hear you are happy with the look and feel of your new sofa. we look forward to working with you again in the future.

Noté 5 sur 5 étoiles

Love the sofas

Love the sofas - love the team - love the ethos - thank you team SC for a wonderful kind service. Best Phillipa x

9 février 2025
Avis spontané
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Réponse de Sophie Conran

Dear Phillipa, Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you were particularly impressed with our service as well as your sofas. We strive to provide exceptional service and are delighted to know we achieved that for you.

Noté 4 sur 5 étoiles

Great service and follow through

Great service and follow through. Had an issue where the fabrics in which I ordered my sofa were out of stock, which I was not informed about until a few months into the process, but the team worked to problem solve and send me a spare cover until the fabrics came back in stock.

30 janvier 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind review.
We are happy to have resolved the issue for you and thank you for your patience during that time. Your sofa looks amazing and we hope you enjoy it for many years to come. Kindest regards from The Sophie Conran Team

Noté 5 sur 5 étoiles

Excellent customer service following…

Excellent customer service following receipt of an incomplete order.
Support was immediate and issue resolved very quickly.
Thank you.

9 janvier 2025
Avis spontané
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Réponse de Sophie Conran

Thank you so much for sharing your experience with us. We are pleased that we were able to resolve the issue for you and appreciate your patience. We look forward to assisting you again in the future

Noté 5 sur 5 étoiles

Really positive experience with Sophie…

Really positive experience with Sophie Conran’s team getting a Coco 2.5 seater. The team was very helpful advising on cushion filling, the delivery team was very professional and courteous, and Melanie called to check in to ensure everything was great. Extremely comfortable and high quality, we are thrilled with it.

23 décembre 2024
Avis spontané
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Réponse de Sophie Conran

Hi Michaela, Thank you so much for your kind review. We are so pleased you are happy with your new sofa and the service you received. If you ever need any other furniture in the future please do not hesitate to contact us - we would love to help you again. Happy New Year to you!

Noté 5 sur 5 étoiles

coco sofabed

Beautiful sofa bed, super comfy too. Customer service was really helpful and great.

11 décembre 2024
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your kind review. We are thrilled to hear how happy you are with our product and service. We hope to have the opportunity to work with you again in the future.

Noté 5 sur 5 étoiles

Very comfortable sofas and excellent service

I ordered two Coco 3.5 seater sofas and am delighted with them. The quality seems excellent and they are extremely comfortable. Nadia was incredibly helpful throughout - from helping me place my order through to communicating delivery times. The whole experience was excellent.

1 octobre 2024
Avis spontané
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Réponse de Sophie Conran

Thank you so much for your positive and kind review. We are thrilled to hear how happy you are with your sofa and the service you received. Please do not hesitate to contact us if you require anything in the future.

Noté 3 sur 5 étoiles

Comparatively Low quality products

Comparatively Low quality products - made to make money not to be the best. Trading off the Conran name. It’s ok for the price, but don’t think you’re getting a bargain or top level goods.

10 janvier 2024
Avis spontané
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Réponse de Sophie Conran

Hi John - thank you for your feedback. We are very sorry to hear your opinion of our products as we strive to make the very best sofas for all of our customers. I am unable to find an order in your name but if you have made a purchase with us please let us know your order details and we will happily contact you to discuss your issues.

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