Wonderful customer service from the beginning and throughout the full process. Nothing was too much trouble and they were always at the end of a phone to answer any questions. The delivery process was... Voir plus
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Wonderful customer service from the beginning and throughout the full process. Nothing was too much trouble and they were always at the end of a phone to answer any questions. The delivery process was... Voir plus
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Very straight forward from start to finish with fabric samples etc we purchased four x 2 each all perfect
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Great, and I mean great customer service. As other reviewers have said, the team stay with you throughout the process of choosing, ordering and then delivery. I am thrilled with my Felix chair, so b... Voir plus
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Well, maybe a little dramatic but I fell in love with carafe set by The Vintage List right after they discontinued it. I scoured the internet to find anyone who had it. Whenever I found one, I'd c... Voir plus
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Shop Sophie Conran's award-winning Portmeirion collection, bestselling dining sets, porcelain mugs, cotton bedding, gardening tools, gorgeous gifts and more!
Registered Office Address: Salisbury House, Station Road, CB1 2LA, Cambridge, Royaume-Uni
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I have discovered Sophie Conran's sofas on Instagram and I decided to purchase the COCOBELLA 3,5 seater + a footstool in Boho denim blue. It was not easy from France but with the help of Nadia and Melanie, really both fantastics, it is now a reality. The sofa is beautiful and to sit on it is a great pleasure. I still dream of another one in the future.... Thank you Sophie and all the team !

Réponse de Sophie Conran
I saw a Sophie Conran sofa on Facebook and could not get it out of my mind. It seemed like the most beautiful sofa I’d ever seen. After thinking about it for quite a while, I ordered the sofa of my life. I live in Denmark, so the sofa needed shipping, but today the sofa arrived, and it is breathtakingly lovely. It will make me happy every day for the rest of my life! It is so beautiful! And I have to praise everyone at Sophie Conran, thank you Melanie and Nadia, you were extremely kind and helpful and the whole experience has been such a joy.

Réponse de Sophie Conran
We recently purchased the 3-seater Felix sofa in Potting Moss and absolutely love it!
A huge thank you to Nadia, Melanie, and the entire SC team. They made our experience seamless, especially by offering to build the sofa in a way that allowed it to fit through our narrow doorways. Delivery was smooth and on time.
We would highly recommend a Sophie Conran sofa to everyone. Thank you again!

Réponse de Sophie Conran
I ordered the coral orange loveseat with flower print after I saw it on Instagram, the effort to ship it to the Netherlands was wonderful, the quality is very good and I am very happy with it.

Réponse de Sophie Conran
Nadia, Melanie and the whole Sophie Conran team made our experience memorable. We are so happy with our new sofa and the whole process went perfectly smoothly. We can only highly recommand their services. Thanks again!

Réponse de Sophie Conran
I cannot thank Nadia & the Sophie Conran team enough! We had very specific dimensions to work with which made finding the perfect sofa really difficult, from start to finish they went over and above to ensure we found what we were looking for and most importantly that it would fit through our very small doorway! They spoke directly with John Lewis and stayed in contact with us directly over email and arranged for us to view the sofa in a showroom. Truly fantastic service, quick delivery and the most beautiful and comfortable sofa in the world. THANK YOU!

Réponse de Sophie Conran
Everything was expertly handled from start to finish. Customer service has been fantastic and the sofa arrived sooner than anticipated! The sofa itself is of extremely high quality and we're so pleased with it. Highly recommended

Réponse de Sophie Conran
The team at Sophie Conran made ordering two sofas and shipping them to Hong Kong very seamless and were wonderful from the get go. The sofas are absolutely gorgeous and I could not be happier!

Réponse de Sophie Conran
We purchased a Salthrop Large Sofa with Big Back Cushions in Kitty Blue Green. It is truly an extraordinary sofa and is now the center of our living room. Kids and adults alike fight to sit on it since it's so comfortable and best part is that it can easily seat 3 people. It is a beautiful sofa!
The whole ordering and delivery process went smoothly and it was delightful to be able to visit the studio during a business trip to London. The team even gave me travel advice to the UK - thank you!
I will definitely order again as we furnish the rest of our next house over the next year.

Réponse de Sophie Conran
We ordered a bespoke Loveseat in Capelo Sea Salt from Sophie Conran, and we absolutely love it! It’s beautifully made, and the fabric is simply gorgeous. Nadia and Melanie were fantastic from start to finish - helpful, reassuring, and incredibly accommodating. They even arranged for us to visit the workshop so we could see the sofa and fabric in person before placing our order. I highly recommend their services!

Réponse de Sophie Conran
I am absolutely delighted with my purchase of the Four Champagne Flutes with Lens Design & the Six Champagne Saucers with Gold Rims by The Vintage List. Both sets are stunning- the flutes bring a refined vintage charm with their beautiful lens detailing, while the gold-rimmed saucers add a timeless elegance to any occasion. Each piece is beautifully crafted and a joy to use. The flutes enhance the experience of enjoying champagne, and their unique style has drawn many compliments from my guests.
The excellent service provided by Sophie Conran customer service team especially Nadia and Aivie made the entire experience even better. A special thank you to both of you and the entire support team for their dedication and efficiency in ensuring my order was delivered on time and beautifully packaged with care, reflecting the same level of quality as the glassware itself.
I highly recommend these products-and the excellent team behind them!

Réponse de Sophie Conran
Our entire experience of purchasing a sofa was seamless from start to finish. Delivery was quick and easy and we are in LOVE with our new sofa. We couldn't recommend Sophie Conran enough!

Réponse de Sophie Conran
I bought a fabulous Coco 3.5 sofa in Kitty Spring green from Sophie Conran. Fabulous customer service great men who delivered the sofa putting it exactly where I wanted it and removing all packaging . I love the sofa so comfortable and beautifully made.

Réponse de Sophie Conran
Love the sofas - love the team - love the ethos - thank you team SC for a wonderful kind service. Best Phillipa x

Réponse de Sophie Conran
Great service and follow through. Had an issue where the fabrics in which I ordered my sofa were out of stock, which I was not informed about until a few months into the process, but the team worked to problem solve and send me a spare cover until the fabrics came back in stock.

Réponse de Sophie Conran
Excellent customer service following receipt of an incomplete order.
Support was immediate and issue resolved very quickly.
Thank you.

Réponse de Sophie Conran
Really positive experience with Sophie Conran’s team getting a Coco 2.5 seater. The team was very helpful advising on cushion filling, the delivery team was very professional and courteous, and Melanie called to check in to ensure everything was great. Extremely comfortable and high quality, we are thrilled with it.

Réponse de Sophie Conran
Beautiful sofa bed, super comfy too. Customer service was really helpful and great.

Réponse de Sophie Conran
I ordered two Coco 3.5 seater sofas and am delighted with them. The quality seems excellent and they are extremely comfortable. Nadia was incredibly helpful throughout - from helping me place my order through to communicating delivery times. The whole experience was excellent.

Réponse de Sophie Conran
Comparatively Low quality products - made to make money not to be the best. Trading off the Conran name. It’s ok for the price, but don’t think you’re getting a bargain or top level goods.

Réponse de Sophie Conran
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