sososwim.com Avis 

250
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The soso swim costumes are the most incredible quality, and fit such a range of bodies. My friendship group all have completely different body types (different bust sizes, and heights), and we have al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love my bikini, it’s comfy and well made, definitely worth the price. One thing I would say is that the size guide on the website needs adjusting - I ordered an S top as per my bra size as recommend... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Swimming costume looks great, but unfortunately is only good for sunbathing. Was not warned that if you’re a UK size 10, you should probably order a size L. Unfortunately after wearing my size M once,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This swimsuit is easily one of my favorites now! The blue is so beautiful. The material is soft and comfortable. Elastic. Feels almost like athletic material but make it swimsuit. It feels like it’ll... Voir plus

L'entreprise a répondu


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4,1

Bien

TrustScore 4 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,1

Tous les avis

(250)

82 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

My swimsuit is PERFECT


My swimsuit is PERFECT. I was looking for a good quality onepiece for travelling next year that will withstand snorkelling, diving, boat trips etc. the quality (thickness, fit and colour) is outstanding. It’s so flattering on my size 10-12 body. I’m actually waiting to get a bikini hehe. I really contemplated whether £80 for a swimsuit was worth it but I can truly say I feel it is for a SoSo Swim. They even come in little canvas bags! Also, customer service is top notch. Thank you ladies!! Xox

9 septembre 2025
Avis spontané
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Réponse de sososwim.com

Hii Lucy, thanks so much for your lovely feedback! hope you have the best time travelling <333

Noté 5 sur 5 étoiles

I bought a one piece suit and It wasn’t…

I bought a one piece suit and It wasn’t quite a match for me, also I accidentally cut it while opening the package… Despite all of the that SoSo Swim responded me with kind understanding, replace my swimsuit and were very supportive on my way to get the perfect fit! Now, I’m writing this from the beach at could be more happy in my new swimsuit.

3 septembre 2025
Avis spontané
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Réponse de sososwim.com

Hey Olha, Thanks so much for your feedback, LOVE that you're writing from the beach hehe. Have a fab time xx

Noté 2 sur 5 étoiles

the swim suit it self is nice

the swim suit it self is nice, the material feels like good quality. the sizing is so off i brought an xs and its so baggy around the bum area i cannot even wear them.

23 juillet 2025
Avis spontané
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Réponse de sososwim.com

Hi Tara! So sorry you had a problem with the sizing. We know this can be tricky so we've done a lot of work recently to update our size guides! There are now different size guides specific to each style available on the product page. You can find pics of girls wearing all diff sizes, with diff body types + all of their measurements for transparency. Hope this helps next time you purchase lovely xx

Noté 2 sur 5 étoiles

I really wanted to love these suits

I really wanted to love these suits. They have such nice shapes and color combinations but unfortunately due to the material camel toe is out of control. This isn’t something I struggle with on the reg so it’s def the suit material. I order two different swimsuits and they both are that way. Even bought something to help but due to material you can see the patch.

31 août 2025
Avis spontané
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Réponse de sososwim.com

Hi Kristin! Thank you so much for your honest feedback. We’re really sorry to hear our swimsuits didn’t feel comfortable for you. All of our pieces are made with double-lined econyl, which is a super high quality, thick fabric that’s designed to be supportive and flattering, so this isn’t something we usually hear. Sometimes the fit can vary depending on the style/size, so it might be worth trying a different cut if you’d be open to it. We’d love to help you find something that works perfectly for you!! Feel free to drop us an email and we’ll look after you xx

Noté 2 sur 5 étoiles

Here me out

Hear me out - This is a small boutique swimwear company that mostly does online orders. These bathing suits are on the higher end cost wise and so customer service, especially via email, should be top priority.

I ordered a swim suit this Sunday. Realized that the size was wrong, and within the same non working day sent them an email, asking them to please switch my size. It was on a Sunday, so it could have been caught for Monday morning.

It’s now Thursday, and I’ve sent them 3 emails, and a follow up on their website chat box in order to get in touch with them.

Absolute radio silence.

However, when I just checked another negative review that was posted on trusted pilot 3 days prior, they have already responded.

Customer communication and service doesn’t seem high up on their priority list.

I am also from a different North American country where I will be paying high import fees for their swimwear. This has definitely left a not SoSo amazing taste in my mouth. Will be needing a return and won’t be purchasing again from this company in the future.

19 août 2025
Avis spontané
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Réponse de sososwim.com

Hi CD, We're so sorry to hear about your experience! It’s definitely not the level of service we want to give. Our customer care team usually responds within 24–48 hours, so something clearly went wrong here and we apologise for the delay and frustration it caused.

We'd love to help sort this out for you as quickly as possible- if you’re still waiting on a reply, could you please resend your email to info@sososwim.com(and maybe check your spam just in case)? We'll make sure it’s picked up right away. Thank you for your patience, and we’re really sorry again that this has been your first impression of us xx

Noté 5 sur 5 étoiles

Stunning timeless pieces!

Stunning timeless pieces that i will be buying again & again.

Customer service were great when i needed to return too!

1 avril 2025
Avis spontané
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Réponse de sososwim.com

Thanks so much Bell <333

Noté 1 sur 5 étoiles

I bought the wired bikini top and after…

I bought the wired bikini top and after 3 uses while backpacking, the fabric next to the wire started to rip and rub against my skin causing a red rash. I can’t wear this bikini now and they haven’t responded to my emails. Wouldn’t recommend buying anything from them as their customer service is shocking - no offer of refund or exchange unless I pay to send it back which is ridiculous when it was poorly made.

25 août 2025
Avis spontané
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Réponse de sososwim.com

Hi Rhi, we’re so sorry to hear about this! we completely understand how frustrating this must be and we’d love to make it right. we can’t actually find any emails from you. please can you drop us an Insta DM? once we have your details we’ll sort this asap for you xx

Noté 5 sur 5 étoiles

Quality pieces

I had been wanting to buy from soso for so so long. Purchased two pieces in size 14. Love them against my complexion! Would love to buy a swimming costume too but waiting for my size to come back in stock

12 juin 2025
Avis spontané
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Réponse de sososwim.com

yayyy so glad you love <33

Noté 1 sur 5 étoiles

AVOID THIS CON!!

AVOID THIS CON!!
I ordered a small, and it was way too small for me and went too far up my bum, wedgie central - and then I returned it - the hygiene sticker on and everything. I then followed up for a refund, and they wrote to me telling me the swimsuit was extremely dirty and that they cannot issue me a refund. But they could send it back to me. I couldn't even believe how they managed to do that, as I tried it on once. I asked for photos to prove it - I didn't hear back. I wrote to them 3 more times, then someone called Gemma - wrote and told me she had "already written to me once before" and then "attached the photos" - I have never had an email from her, it wasn't in our chain back and forth and there were no photos attached even though she claimed to. I would avoid this company at all costs. Still haven't received my refund, nor my swimsuit back at all because I still don't believe it was dirty so i'd rather re-sell it to try to get money back. What is wrong with people.

1 août 2025
Avis spontané
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Réponse de sososwim.com

Whilst processing your return we noticed that it was dirty which falls outside of our returns policy.
Our return policy here: https://www.sososwim.com/pages/returns As requested, we require all items to be returned to us in the same quality as they were delivered. I know sometimes things happen and we have done our best to fix this issue, sadly were not successful so we will be unable to sell this on. Because of this, we won't be able to offer you a refund or exchange.
We hope you understand and thank you again for supporting our business.

Noté 1 sur 5 étoiles

So disappointed

So disappointed. I have a swimming costume which I’ve had for a few years and I love it! However I recently purchased the wired bikini size L and the matching bottoms. The bikini is a joke. I’m a size 6/8 32D and the bikini top didn’t even cover me. It was a very strange shape that I’ve never ever seen in a bikini. The quality was honestly shocking, and like something from shein. I’m so disappointed as I love my swimming costume, but the quality in the bikini is a huge difference. The fact I then have to pay to return them, when it’s clearly a fault of theirs is even more frustrating.

9 août 2025
Avis spontané
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Réponse de sososwim.com

Hiya, We're so sorry you didn't like your bikini top. We totally understand that not every shape will work for everyone and so we have a few different styles available <33 we’d be happy to swap this out for a different bikini top if you drop us a message. All of our bikinis are made from the same high quality Econyl fabric and crafted by our small team in Portugal (just like your swimsuit that you’ve loved for years). We do charge a small return cost to help us keep things sustainable and avoid lots of excess shipping, but we’ll always do what we can to make the process smooth :))

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality, love my new swimsuit! Will be purchasing a bikini as well for my next holiday

5 août 2025
Avis spontané
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Réponse de sososwim.com

Yayy thanks so much, so glad you love it!

Noté 4 sur 5 étoiles

Love the swimsuits, took a while to ship

I’ve purchased two of their swimsuits, and I love them both! The quality are amazing, and they are very flattering. My bikini did take a while to ship, and I did end up having to message them. The customer service responded quickly and were able to resolve any issues I had.

1 juillet 2025
Avis spontané
Noté 4 sur 5 étoiles

Really love the bikini it's so…

Really love the bikini it's so flattering and the quality is amazing so worth the price! Delivery took a long time but they kept us up to date on the new estimated delivery and gave the option for refunding.

2 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

No delivery, no customer service, money wasted

Honestly so gutted about this experience as this took some mulling over to spend this much money on swimwear.
I received no delivery details so queried where my order was, which they explained they'd got their stock levels wrong and would I like to amend my order to colours that were in stock. Due to the quick nature of that communication, I thought, why not? I should've just cut and run there. Since amending the order, I'm yet to hear anything about delivery and have been emailing and messaging their AI Bot every day but not received any response.
Such a disappointing experience that I imagine will be a long and gruelling effort to get my money back.

If I were you, I wouldn't risk it!

3 juillet 2025
Avis spontané
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Réponse de sososwim.com

Hi Laura, So sorry about this! Would you mind popping us another message or email? We definitely want to get this sorted for you and make things right but can't actually find your message xx

Noté 4 sur 5 étoiles

Ordered from Soso Swim 3x…

I have ordered from Soso Swim three times in the past year. The first two orders in July 2024, and they passed seamlessly. Arrived to Canada within about 10 days from the initial order date.
The third order was placed at the end of May 2025, and I received it at the beginning of July 2025…. I communicated with their team back and forth for a while, they responded within 1-2 days usually, and they responded that they were backlogged on orders and catching up. They did offer to cancel the order for me but I opted to wait. It did leave later than initially stated on the order confirmation page, and also later than they were stating in their emails. Eventually, about 6 weeks later the order arrived. They offered a 15% refund for the wait which I accepted.
The pieces themselves are great quality, colours are accurate to the website (black, tangerine). The sizes are running small FYI. Usually I wear S on top and M on bottom. I always size up in Soso, so I got a M surf top and L shorts bottom… I should have sized up 2 sizes because they are both quite tight! Causes a bit of bulging, pinching on the shirt — a muffin top, and a pretty awful camel toe on the swim shorts. I am considering placing another order for the size bigger cuz they look great otherwise (just not on me)

26 mai 2025
Avis spontané

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