sososwim.com Avis 

250
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The soso swim costumes are the most incredible quality, and fit such a range of bodies. My friendship group all have completely different body types (different bust sizes, and heights), and we have al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love my bikini, it’s comfy and well made, definitely worth the price. One thing I would say is that the size guide on the website needs adjusting - I ordered an S top as per my bra size as recommend... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Swimming costume looks great, but unfortunately is only good for sunbathing. Was not warned that if you’re a UK size 10, you should probably order a size L. Unfortunately after wearing my size M once,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This swimsuit is easily one of my favorites now! The blue is so beautiful. The material is soft and comfortable. Elastic. Feels almost like athletic material but make it swimsuit. It feels like it’ll... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

250 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(250)

82 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid - horrendous customer service

Terrible customer service - don't buy if you plan on returning anything! Clearly such a disorganised company that can't keep track of returns and the customer service team are so passive aggressive and rude - that's if you can actually get a reply! Wish I'd read the reviews sooner. Still waiting for my refund despite it being delivered weeks ago. AVOID!!!

22 avril 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Hi lovely, we've sent an information request so we can get your details and help you out with this. If you follow the instructions on the email Trustpilot sent that would be amazing. Thanks <3

Noté 5 sur 5 étoiles

Always super flattering

Swimwear is always super flattering in their cuts, I exclusively buy from soso now! All the pieces have clearly been designed with women’s bodies at the forefront and real attention into what makes a flattering cut

Always double lined too, so no worries, even with the white

19 avril 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Thanks soo much Zara!! So glad you love our pieces <3

Noté 5 sur 5 étoiles

Great high quality swimsuit!

Great high quality swimsuit!! So flattering and comfy, also feels good to support a sustainable smaller business 😊

I’m not sure why people are commenting about sizing so much, I viewed the sizing guide and ordered my usual size which was a small and got me perfectly! Would recommend viewing sizing guide and going off your usual size.

1000/10 recommend if you’re looking for a cute swimsuit for the summer !!

28 mars 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Yay thanks Sahra!! thanks for supporting a small business and the planet <3

Noté 3 sur 5 étoiles

Customer service slow

The quality of the bikini is great, but I had some issues with sizing. The XS top was absolutely tiny, and looked like it was made for a child. On sending this item back, I had some issues with the returns process. I got an email confirmation that my return had been received but they didn't send me my money back until I reached out to customer service a few weeks later. They have an "instant chat" on their site, but you don't get a reply for a couple of days.

14 avril 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Hey Kanade, thanks for this feedback! We're working with our customer service team to try and get quicker responses on the chat <3

Noté 3 sur 5 étoiles

Material is lovely, bottoms vv cheeky

Material is lovely, and fits well and really like the colours. Problem with the bottoms though. If you check the website there is no actual behind photos of the bottoms so I was very surprised just how ‘cheeky’ the back was. I am no stranger to a thong style/cheeky bottom but is probably not the most family friendly. Would have loved to see a model in a pic with a behind pic so I you know what to expect.

1 avril 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Hi lovely, thanks for this!! So glad you love our material. So we do have at least one photo of the back of all our pieces (you may just have to scroll through to find it). We also list the coverage in the product description, so for example for the string bottoms you ordered it says 'very cheeky thong style bottom' in the description. However, we will try to add a few more pics of the back so everyone can get a really good idea of what it looks like xx

Noté 1 sur 5 étoiles

Faulty item, very slow and poor customer service.

I've been in conversation with the Support team since the 18th March trying to arrange a refund of a faulty item that I've worn once (was fine when I tried it on, but I realised that I can swim in it as the bottom half bloats up with water and leaves me exposed to the person swimming behind me!). I'm getting nowhere with this.

After some generic "your return must have all labels attached" and me explaining that I've obviously taken the labels off, because the issue wasn't apparent til I swam in the costume, they asked me to send them a photo of myself in the costume?? Which I'm not comfortable doing at all, and the issue only shows when I'm in the pool anyway.

It's now been at least three weeks, I'm past the 30 day return period, and I'm still not sure if they'll accept my return. I also need to return a different, unused item, and I'm currently out £140 while I'm waiting. Honestly really fed up with the whole experience, do not recommend.

18 mars 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Hi Annabel, we're so sorry about this. We believe this has all been sorted now, but do reach out again if you need anything else xx

Noté 5 sur 5 étoiles

Cute and comfy!

No issues with figuring out size I fit and I like that the swimwear is modelled on all different people! Had to return my bottoms because I preferred a different cut and the process was so easy. Cute and comfy!

9 mars 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Hey Janay, thanks for this feedback! made our day <3

Noté 4 sur 5 étoiles

bright, sustainable <#

I really like the color I got! The only think is its not actually as cheeky as it is in some photos imo. I think for a small frame it's true to size.

27 février 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Yay thanks for this Madeline! <3

Noté 5 sur 5 étoiles

Stunning!!!!

Is this company the same as "SueurSwim", as im seeing "Sososwim. This review is for SueurSwim.

Stunning! Have just received this morning. The "Fleur Top Noir" is absolutely gorgeous. I love it. Looks good! No problem at all ordering from this site. Delivery was quick. Will definitely order again when there is a discount or sale is on and there is something that catches my eye as not cheap. I'm a size 10, bought the medium instead of the small as I would normally wear and fits perfect. The good thing about it, the straps are adjustable and love the thin straps

4 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Beautiful swimwear

Beautiful swimwear. I got particularly excited as they offered tall one pieces which not make places do.

24 février 2025
Avis spontané
Logo de sososwim.com

Réponse de sososwim.com

Yayy so glad you love the pieces <3

Noté 4 sur 5 étoiles

Great quality but size up!

Really nice quality and I love that they are a sustainable brand. However, you definitely need to size up one if not two sizes I had to return both items as they were too small, but this was an easy process and i was refunded very quickly. Also wish they had some options for a bit more coverage, but overall very nice swimwear!

24 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Item didn’t fit so I returned and…

Item didn’t fit so I returned and ordered another size. The return was received but a refund never issued. I have been in contact for weeks and nothing has been resolved, just been asked repeatedly to check with my bank. Even provided a copy of my bank statement so prove I hadn’t received refund. Wouldn’t recommend

20 février 2025
Avis spontané
Noté 1 sur 5 étoiles

Awful customer service!

Awful customer service!! I have been admiring this brand for so long and thought I would finally treat myself to one of their swimsuits as they are an investment piece with a high price point. However, I like that that they are sustainable and use recyclable materials.

They originally sent me the wrong product in the wrong colour. This is annoying however mistakes happen and returned the item within 24 hours. 20 days after my original order they have now said the swimsuit is dirty and will not exchange or refund me!! I did not even try the swimsuit on due to being the incorrect product. I have yet to have response from them.

I am so disappointed as I wanted to love this brand and support a small business but it is completely unacceptable how rude they have been and it looks like I am not the only person to experience this. I do not recommend at all.

20 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality

The swim suit is amazing material, and fits so well, i am a size 10/12 on bottoms and a 6/8 on top. the medium swimsuit was so flattering, it did not dig into my hips like other ones have. Would highly recommend.

1 février 2025
Avis spontané
Noté 4 sur 5 étoiles

Pretty happy with it!

Very cute swimsuit and the quality was great, a tad bit skimpier than I thought but hugs the body pretty nicely (I'm a size small and 5"2).
Shipping also took incredibly long, although I doubt that's the poster's fault.
The straps are adjustable so you can cross them over in racerback style or have them come straight down!
I'm a 12C cup and my chest fit perfectly fine in the small, which I was pleasantly surprised with considering the cut of the swimsuit/past experiences.
Pretty happy with it! Haven't tested it in water yet but with my bust size I would expect to be careful when swimming around as the v-neck is quite deep down the middle - although if I wanna play around and do backflips I'd just wear a more supportive suit or a rash shirt on top.

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Really loved this bikini top and…

Really loved this bikini top and bottoms great colour and quality , the top medium was slightly too big but returned easily for a small after very helpful customer service ! Small a perfect fit . Will definitely buy from this company again

3 février 2025
Avis spontané
Noté 1 sur 5 étoiles

SHOCKING customer service - DO NOT BUY

After exchanging a bikini because the sizing is so off to start, they sent me back incorrectly tagged bottoms which I only realised after wearing them. After saying I couldn't return them as they had been wrong but it was their error, the customer service was horrendous, taking ages to respond and sending messages that looked like they'd been generated by ChatGPT. I tried to leave a review on the website that was never uploaded, so I wouldn't trust anything on their website.

1 janvier 2025
Avis spontané
Noté 4 sur 5 étoiles

LOVE the swimsuit just expensive

LOVE the swimsuit and love the company’s goals with regards to making everything sustainable and removing fishing nets from the ocean. I will say they are very expensive for what they are, I saved up for a while to get this one piece but I wish I could buy more 😕. Nice fit, the only part that’s a little bit loose is the lower back area but that’s probably just my body shape.

Side note: I paid for express shipping (2 days) and it took 7 days to come so I couldn’t take it on my holiday which was a bit upsetting but it was Christmas time and customer service did respond well!

26 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrible experience

Horrible experience! I ordered a size small in one of their bikinis, received it, tried it on and sent it back the next day, as it was too small. The seller accused me of removing the hygiene strip, soiling the bikini, and leaving sweat marks around the lining. Completely false and untrue! I sent it back with the request of exchanging for a different size, why would I wear and soil an item that I plan to exchange and not receive a refund for? It makes no sense. Avoid this brand at all costs!!

20 janvier 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus