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Southampton Cruise Centre Avis 115

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We booked our Cruise with Sam from Southampton Cruise Centre operated by Cunard from Southampton to the Norwegian Fjords for 7 nights in the Queen Anne. This will be our first Cruise booking experien... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have never booked a cruise over the phone before but Amy made the whole experience very straightforward. She talked me through all the options while I made my mind up and made sure I was happy with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Helpful constructive staff, who answer questions promptly , always respond to messages , ring back when they say they will. Clear information.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Booking online was simple. We've booked a long way ahead with a cruise company that's new to us so it's too early to review anything other than the booking process. The follow up confirmation emails c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières
  3. Agence de voyages
  4. Agrégateur de voyages
  5. Centre de vaccinations internationales
  6. Salon de voyage

À propos de Southampton Cruise Centre

Écrit par l'entreprise

Leading UK Cruise Specialists

Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.

We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.

In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.

Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.

With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.

Visit Southampton Cruise Centre

Where Customer Care Comes First

ABTA Bonded & ATOL Protected

ABTA Bonded & ATOL Protected
Book with confidence knowing we are ABTA members (P6710) and recognised CLIA cruise specialists, with ATOL protection applying to applicable cruise and flight packages for added peace of mind when booking your holiday with us.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jackie was so helpful and patient and…

Jackie was so helpful and patient and made the whole experience easy. Thank you.

31 mai 2026
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Réponse de Southampton Cruise Centre

Hi Amory,

Thank you for your review.

It’s lovely to know you had such a positive experience with us. I’ll make sure Jackie sees your comments.

We hope you have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

First time cruising…

I have never booked a cruise over the phone before but Amy made the whole experience very straightforward. She talked me through all the options while I made my mind up and made sure I was happy with all the details before confirming.

30 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for taking the time to leave a review.

We're so pleased your first booking experience over the phone was such a positive one, and that you felt confident every step of the way.

We hope you have a fantastic cruise to look forward to and would be delighted to help again in the future.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Always prompt and efficient service…

Always prompt and efficient service .Thank uou

29 mai 2026
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Réponse de Southampton Cruise Centre

Hi Douglas,

Thank you for your review.

We really appreciate your continued support and are delighted you've had such a positive experience with us.

Wishing you a wonderful cruise, and we're here if you need anything before you travel.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

The booking process was easy and Sue…

The booking process was easy and Sue found us the exact cabins we were looking for.

29 mai 2026
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Réponse de Southampton Cruise Centre

Hi Mr Medcalf,

Thank you for your review.

We're delighted you chose to book with us and are pleased everything came together just as you hoped.

We hope you have a fantastic cruise ahead and look forward to helping again in the future.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Excellent service

Helpful constructive staff, who answer questions promptly , always respond to messages , ring back when they say they will. Clear information.

22 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for taking the time to leave us a review, Ray.

We really appreciate your kind words and are pleased you've had such a positive experience with our team.

We hope you have a fantastic cruise to look forward to and are always here if you need us.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Sam was extremely helpful with my…

Sam was extremely helpful with my booking even booking my parking for me too Well done Sam

28 mai 2026
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Réponse de Southampton Cruise Centre

Hi Herbert,

Thank you for your review.

It's always nice when someone goes the extra mile, and we're delighted you had such a positive experience with Sam.

We hope you have a fantastic cruise!

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Diana was very helpful

Diana was very helpful. I wanted to book the same as our friends and that’s what she did. Excellent service well done. We will be using Diana again.

28 mai 2026
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Réponse de Southampton Cruise Centre

Hi Paul,

Thank you for your review.

We're delighted you found the booking process so straightforward and that everything came together just as you'd hoped.

We really appreciate your support and look forward to helping with your next cruise.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Booked our Cruise with Sam from…

We booked our Cruise with Sam from Southampton Cruise Centre operated by Cunard from Southampton to the Norwegian Fjords for 7 nights in the Queen Anne.
This will be our first Cruise booking experience and Sam was great. Sam answered all our questions, was knowledgeable of the ship, packages and what to expect. Sam has provided us with a unique and personal booking experience and is here to support us right up until we leave. I would definitely book using Sam again if we enjoy ourselves enough and choose to go again!

28 mai 2026
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Réponse de Southampton Cruise Centre

Hi Katie,

Thank you for taking the time to leave such a lovely review.

Booking your first cruise is always exciting, and we're delighted you've had such a positive start to the experience. I'll make sure your comments are passed on to Sam.

Queen Anne and the Norwegian Fjords make for a fantastic combination, so you've got a wonderful trip to look forward to.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles
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Réponse de Southampton Cruise Centre

Hi Sudhir,

Thank you for your review.

We’re glad everything felt straightforward when booking with us online.

Wishing you a fantastic holiday ahead, and please reach out if you need anything before you sail.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

All very straightforward from viewing…

All very straightforward from viewing various cruises through to making our selection and paying the deposit.

27 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for taking the time to leave us a review, Hilda.

We're glad everything went smoothly for you when booking your cruise.

Hope you have a fantastic time away and please reach out if you need us for anything beforehand.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Lynsey was very helpful and helped us…

Lynsey was very helpful and helped us choose the right cruise with a good price compared to other online companies

26 mai 2026
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Réponse de Southampton Cruise Centre

Hi Roxanne,

Thank you for your review.

We’re so pleased you chose to book with us, and it’s lovely to know Lynsey helped make the whole process feel that bit easier.

Hope you have a fantastic cruise to look forward to.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Sam Charij queries in a…

Sam Charij dealt with our queries in a very friendly ,helpful and consistently efficient manner making the whole booking experience a very pleasant experience , and was so important as we had numerous questions as this was our first cruise.

26 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for taking the time to leave such a thoughtful review.

Booking your first cruise is a big thing, so we’re really pleased you felt comfortable and supported throughout the process. I’ll make sure Sam sees your comments as well.

We hope this is the first of many fantastic cruises for you.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Always keeps in contact with…

Always keeps in contact with information about upcoming cruise.

19 mai 2026
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Réponse de Southampton Cruise Centre

Hi Rosalind,

Thank you for your review.

We really appreciate you taking the time to leave this and are so pleased you’ve had a positive experience with us.

Wishing you a fantastic cruise when the time comes.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Full information available,easy to use…Easy booking

Full information available,easy to use online booking

26 mai 2026
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Réponse de Southampton Cruise Centre

Hi Ray,

Thank you for your review.

Glad everything went smoothly for you when booking with us online.

We hope you have a brilliant cruise and plenty to look forward to.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Lee was polite

Lee was polite, knowledgeable and very helpful. Thank you.

26 mai 2026
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Réponse de Southampton Cruise Centre

Hi Debbie,

Thank you for your review.

Really nice to hear you had such a positive experience with Lee - I’ll make sure your comments are passed on to him.

Wishing you a fantastic cruise ahead.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Easy to book

Good offers. Site easy to use. Booked cruise with no problems.

25 mai 2026
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Réponse de Southampton Cruise Centre

Hi Carole,

Thank you for your review.

Really pleased everything went smoothly and that you had a positive experience booking with us online.

Wishing you a wonderful cruise, and please reach out to the team if you need anything before you set sail.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Booking a cruise was very…

Booking a cruise was very straightforward.

25 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for your review, Gail.

We’re so pleased everything was nice and straightforward for you from the start.

Wishing you a wonderful cruise when the time comes.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Jenny was absolutely fantastic booked…

Jenny was absolutely fantastic booked me two holidays tonight she always gets me the best results thank you 🤩

25 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for your review, Barbara.

Two holidays in one night - not bad going!

Jenny will be so pleased to read this, and we really appreciate you continuing to book with us.

Hope you have two fantastic trips to look forward to.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Really great and friendly service from…

Really great and friendly service from SCC. Made sure we fully understood everything and went through the options available making sure we were happy and had the right choice. First time we have booked with SCC and will do so again.

20 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for your review, Diana and Terry.

Really lovely to hear your first experience booking with us was such a positive one.

We’re so pleased you felt well looked after, and it means a lot to know you’d happily book with us again.

Kind regards,
Southampton Cruise Centre

Noté 5 sur 5 étoiles

Thank you to Caitlin for the help she…

Thank you to Caitlin for the help she provided when making my booking process go smoothly.

22 mai 2026
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Réponse de Southampton Cruise Centre

Thank you for your review, Pamela.

Caitlin will be so pleased to hear this, and we’re really glad everything went smoothly for you.

Wishing you a fantastic cruise when the time comes.

Kind regards,
Southampton Cruise Centre

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