Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Voir plus
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Simply very pleased with the courtesy and kinness of the staff service and clarity they gave me. Also very impressed with the price of the premium drinks 🍸 package and variety of drinks available. Lo... Voir plus
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Booking was super easy and Rebecca was as helpful as always Our bookings are alway convoluted with size of family and differing rooms etc but always handled well and patiently by Rebecca and always... Voir plus
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We booked this cruise on-line. Very easy to use their Website. We did get an error versus confirmation after payment which was a bit worrying but not long after we received via Email confirming paymen... Voir plus
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We recently booked our cruise to the Canaries in 2028 through Southampton cruise centre and it was the best travel experience we've had! From our initial consultation, Sam listened carefully to what w... Voir plus
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Écrit par l'entreprise
Southampton Cruise Centre is one of the UK’s leading cruise holiday specialists, helping travellers explore the world by sea with confidence, ease, and expert support. We are part of the award-winning Travel Village Group, a fourth-generation family business with roots dating back to 1959, so delivering outstanding holidays is firmly in our DNA.
We offer thousands of cruises across all major cruise lines, covering everything from no-fly cruises from Southampton and other UK cruise ports to worldwide fly-cruise holidays. Customers can browse and book cruises online safely and securely, making it easy to plan a cruise whenever it suits them. For those who prefer a personal touch, our friendly UK-based cruise specialists are always available by phone to offer help, expert advice, or to manage the booking from start to finish.
In addition to standard cruise holidays, we also create exclusive SailorMade cruise and stay packages. These bespoke holidays are designed around each individual guest and can be tailored to suit any travel style, budget, or special requirement. From pre- and post-cruise hotel stays to fully customised itineraries, SailorMade packages give customers complete flexibility and peace of mind.
Our team brings first-hand cruise experience and genuine passion to every booking. We focus on understanding what our customers truly want and matching them with the right cruise and holiday experience.
With transparent pricing, financial protection, and a service that feels reassuringly human, thousands of customers trust Southampton Cruise Centre to make booking a cruise simple, secure, and genuinely enjoyable.
ABTA Bonded & ATOL Protected

298 Highfield Road, FY4 3JU, Blackpool, Royaume-Uni
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my experience with Southampton cruise centre was excellent heather was so helpful in booking our cruise
cannot fault her at all 10 out of 10

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The service from Susan Smith was absolutely top class. Thank you.

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Lindsay was completely knowledgeable and professional throughout the many phone calls between to discuss our new holiday booking. Our questions and concerns were all dealt with honestly and accurately. She is a credit to your excellent company.

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Always book through Southampton cruise centre, such an easy reassuring process and staff are really friendly and helpful with any queries

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Jacqueline was really lovely and helpful, and made the booking experience very smooth.

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Really friendly operator, made booking very easy. Cheapest price too for what we needed and wanted xx

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Easy online booking process.
Able to choose cabin options at time of booking.

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I booked online and made a slight error. I phoned the company and received a call back within a short time. The customer service agent resolved the issue quickly and pleasantly. I was very impressed!

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Excellent service from the agent Jacqueline thank you.

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so far the transaction was straightforward . However we didnt appreciate being bombarded with offers to upgrade . If we had decided to do that we would have chosen these options at the time . we were happy with the price

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I was having problems booking a cruise directly through Fred Olsen.
I’m a solo traveller, live in Australia hoping to join friends on this cruise.
Fred Olsen wanted £743 deposit, you required £280
Which I was a lot more comfortable with

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Becky was brilliant sorted us a cruise an every thing that we wanted

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Our travel advisor Sue is excellent. Very helpful and friendly and always finds the best cabins and prices for our budget and holidays

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Booked a cruise through Diane Ware. Diane is very helpful, friendly and very experienced at what she does. I have booked before with Diane and she always finds me exactly what I want. Would thoroughly recommend booking with this cruise centre.

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The lady that dealt with my booking was lovely. She was friendly, informative and very helpful, she is a credit to your company

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