South Downs Bikes Avis 

225
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthin... Voir plus

Noté 5 sur 5 étoiles

Recently had my Specialized hybrid serviced by South Downs Bikes. The knowledge, expertise and customer care provided by Simon and the team make them stand out in comparison with well known high stree... Voir plus

Noté 5 sur 5 étoiles

Excellent prompt service; delivery was well in advance of forecast. Product as stated in description, good product, good value. Very pleased

Noté 5 sur 5 étoiles

This is the first time I have used South Downs Bikes and won’t be the last.Bought some tools and a base layer garment which was actually out of stock! That was not a problem and was informed of a date... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires de vélo

Écrit par l'entreprise

South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

225 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(225)

91 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fast replies and same day despatch .

Fast replies and same day despatch .

15 septembre 2025
Logo de South Downs Bikes

Réponse de South Downs Bikes

Thanks for the review! We know how important it is to get back out on the bike quickly, so we’re glad we could get your order dispatched the same day. Happy riding!

Noté 5 sur 5 étoiles

Friendly staff who genuinely care about…

Friendly staff who genuinely care about their customers. They take the time to give clear guidance and support, helping you make the right choices when it comes to finding the best kit for your needs. Great service all round!

16 septembre 2025
Avis spontané
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Réponse de South Downs Bikes

Thank you so much for your kind words! We’re really pleased to hear you felt supported and well looked after. Helping riders find the right kit is what we’re all about – enjoy the rides, and we hope to see you again soon!

Noté 5 sur 5 étoiles

Having hunted for the correct computer mount

Having hunted for the correct bike computer mount on several suppliers websites, several sent the wrong one. South Down Bikes hit the mark with the correct description on their website, and prompt delivery. Thanks team.

11 septembre 2025
Avis spontané
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Réponse de South Downs Bikes

Thank you for your feedback! We’re delighted we could help you find the right computer mount and get it to you quickly. It’s great to hear our website descriptions and service made the difference. We really appreciate your support and hope your rides are smoother than ever!

Noté 5 sur 5 étoiles

I bike shop where no question is a…

I bike shop where no question is a silly one and above all where your needs of a biker are considered when selecting one from the great selection of quality bikes on offer.

29 août 2025
Avis spontané
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Réponse de South Downs Bikes

Thanks so much for your kind words! We’re glad you felt supported and found the perfect bike. At South Downs Bikes, no question is ever silly, we’re always here to help every rider:)

Noté 5 sur 5 étoiles

Good service.

Good quality item at a great price delivered in a timely manner.

18 janvier 2025
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Réponse de South Downs Bikes

Hi Petrina,
Thank you so much for your kind words! We’re delighted to hear you were happy with the service and your new item. Enjoy the ride, and we hope to see you again soon at South Downs Bikes. 🚴‍♀️

— The South Downs Bikes Team

Noté 5 sur 5 étoiles

Easy to order and it came quickly

Easy to order and it came quickly

10 août 2025
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Réponse de South Downs Bikes

Hi there,
Thanks for your review! We’re glad to hear your order process was smooth and that your item arrived quickly. We look forward to helping you again soon.

— The South Downs Bikes Team

Noté 1 sur 5 étoiles

Don’t ask me to review an order I’ve not received!

How can I give a review my order never turned up and south down bikes haven’t responded to me.

20 juillet 2025
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Réponse de South Downs Bikes

Hi Callum
Sorry for the trouble earlier — we’re glad our team was able to resolve this with you. Thanks for your patience.

South Downs Bikes Team

Noté 5 sur 5 étoiles
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Réponse de South Downs Bikes

Hi there

Thank you for your kind words! We’re so pleased you found our service helpful and knowledgeable. We look forward to seeing you again soon.

South Downs Bikes Team

Noté 5 sur 5 étoiles

USE stem

Very competitive price (cheapest I could find) and very quickly delivered, website easy to use too.

2 juillet 2025
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Réponse de South Downs Bikes

Hi William

Thank you for the great feedback! We’re glad you found our prices competitive, the website easy to use, and your order arrived quickly. Enjoy your new stem, and we hope to see you again soon.

South Downs Bikes Team

Noté 5 sur 5 étoiles

Excellent service and friendly…

Excellent service and friendly knowledgable staff

23 juin 2025
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Réponse de South Downs Bikes

Hi Paul

Thank you for your lovely feedback! We’re delighted you found our team friendly and knowledgeable — we’ll be sure to share your comments with them. We look forward to welcoming you back soon.

South Downs Bikes Team

Noté 5 sur 5 étoiles

Super quick delivery

Super quick delivery

14 juin 2025
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Réponse de South Downs Bikes

Hi, Thank you for the review! and we are glad that you liked our service.

Noté 5 sur 5 étoiles

SDB have been amazing over the years!!

I've now bought three bikes from SDB and every time I've visited them, they've been extremely knowledgeable, friendly and professional. Martin and the team have always taken the time to look after my family for new bikes, servicing and support. As always, a big thank you to the team!!

23 mai 2025
Avis spontané
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Réponse de South Downs Bikes

Hi Chris

Thank you so much for your wonderful feedback! We’re thrilled to hear that you and your family have enjoyed your experience with us over the years. Martin and the team really appreciate your kind words, and we look forward to helping you with many more bikes and services in the future!

South Downs Bikes Team

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, I placed my order at 3pm and it was delivered in person by 5pm.
These guys are really great and I would recommend their very professional approach and excellent levels of service.

5 février 2025
Noté 5 sur 5 étoiles

Just bought a bike through these guys

Just bought a bike through these guys, customer service is absolutely spot on! I opted for different pedals and new grips, they fitted it all for me without even being asked. Ordered the bike Friday evening, it arrived the following Tuesday, top job guys!

4 février 2025
Avis spontané
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Réponse de South Downs Bikes

Thank you for your review! Enjoy the bike, if you need anything else, please let us know and we will be very happy to help. Thanks again!

Noté 5 sur 5 étoiles

gravel bike to be fitted with mudguards and rack

I took my gravel bike to be fitted with full mudguards and a rack. Due to the 40mm tyre size and frame design I knew it wasn’t going to be straight forward but the mechanics at Southdowns Storrington did a great job and kept me updated on progress. Thanks Sam, Josh et al.

28 décembre 2024
Avis spontané

L’expérience Trustpilot

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