Space Station Avis 

2 781
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Space Station Storage Solihull = Great Place, Very easy to organise storage unit booking, friendly staff. Great prices. Good location. Big shout out to Cadston for all the support!

L'entreprise a répondu

Noté 5 sur 5 étoiles

We used this storage facility for just over 18 months after moving to the area after a downsizing house move. At first we were a bit worried that the storage was container based rather than a room bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We took a 40 foot container for nearly a year to store our household effects whilst our house was being refurbished. The storage was clean and easily accessed, the yard was always clean and tidy, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the off, Space Station in Chiswick were very helpful and efficient as I planned how and where to store my belongings. Michael & John and the team at Chiswick were so kind and professional - and t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de stockage
  2. Garde-meubles en libre-service

Écrit par l'entreprise

We offer business and personal self storage in London, Thames Valley and Birmingham. Safe and secure storage, with a free removal service directly into your storage unit. Looking after your valuables since 1983.

Space Station Self Storage

Écrit par l'entreprise

Looking after your valuables since 1983
We offer business and personal self storage in London, Slough and Birmingham. Safe and secure storage, with complimentary removal service directly into your storage unit. Looking after your valuables since 1983.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(2 781)

287 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stirchley branch top store

The whole experience at Stirchley branch was exemplary, we had a very detailed explanation of everything from store layout to payments and unit sizes so we knew which size unit would suit us best and if we were to change our minds to a different size after contracts that was no bother either. Contracts, payments and help with removals all went smoothly , a special shout out to Holly at Stirchley branch for going above and beyond to help make the whole process go so well.

15 novembre 2025
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Réponse de Space Station

We’re delighted to hear your experience at our Stirchley branch was so smooth and informative. It’s great to know the team helped you find the perfect unit size and made the whole process easy. Holly will be especially pleased with your shout-out.

Noté 5 sur 5 étoiles

Unbeatable prices and excellent customer service, you’re in for a treat!

I had outstanding experience at SS Brentford. From the moment I arrived, I was welcomed with genuine friendliness, and the whole process was smooth from start to finish.

A special mention goes to Tushar, whose customer service is truly exceptional. He took the time to listen carefully to my concerns before I committed to a unit, explained everything clearly, and made sure I understood all my options. He consistently went the extra mile to ensure I felt confident and supported throughout the process. It’s rare to meet someone so attentive, patient, and committed to helping customers, and I’m genuinely grateful for his help.

The contract signing and system were incredibly straightforward, no hassle, no confusion. Everything was laid out clearly, and the process felt simple and efficient.

When it comes to pricing, SS is unbeatable. You get great value for money along with the most friendly, helpful, and professional service you could ask for.

I highly recommend this SS Brentford to anyone looking for safe, affordable, and well managed storage. And if you’re lucky enough to be assisted by Tushar, you’ll be in excellent hands.

18 novembre 2025
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Réponse de Space Station

We’re delighted to hear your experience at our Brentford store was so welcoming and smooth from start to finish. We appreciate you choosing us and are always here if you need anything!

Noté 5 sur 5 étoiles

Since losing my brother

Since losing my brother, moving all our business stock to Space Station has genuinely made a difference. It feels so much safer and the staff are always friendly and supportive. From day one we've dealt with Priya and she has been incredibly helpful and understanding of our situation. We truly appreciate all the support we've received.

28 novembre 2025
Avis spontané
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Réponse de Space Station

We’re very sorry for your loss, and we’re glad to hear that storing with us has helped you feel safer and supported. Priya will really appreciate your lovely feedback. We’re always here if you need anything.

Noté 5 sur 5 étoiles

Space station staff couldn’t have been…

Space station staff couldn’t have been more helpful… nothing was too much trouble and they set up our mobile phones to give us access and talked through everything

17 novembre 2025
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Réponse de Space Station

We’re so glad the team were able to help get everything set up and make the process easy for you. We really appreciate your feedback!

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff - that was the main thing. Plus, really quick and straightforward to set up the contract

21 novembre 2025
Avis spontané
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Réponse de Space Station

We’re glad to hear the team were helpful and that getting everything set up was quick and easy. We appreciate your feedback!

Noté 2 sur 5 étoiles

Communication is not great

Communication is not great. Try to phone my local branch and I get through to every office apart my local branch. Constant price hikes throughout my time with them. Staff always out the office smoking hence why they can never answer the phone.
Nor very professional that you comment on my account issues in responding to my review. Still wouldn’t recommend to anyone hence why I left

13 novembre 2025
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Réponse de Space Station

Thank you for taking the time to give us your feedback. I'm sorry that some of your calls were answered by another branch, we have a system in place to transfer calls if the intended store is busy, to avoid our customers having to call back. In most cases, our other branches are able to help. However, we do feel that the review is a little unfair. Our records show that you’ve been in frequent contact with the store team who worked with you on several occasions. We have accommodated reductions to proposed rent increases where possible. So the two star review does sting a little when the store team has been as helpful and accommodating as possible. (apologies, removed part of the reply, in response to the update)

Noté 5 sur 5 étoiles

Excellent service

I dealt with Chris who was very pleasant and made everything very easy to understand. He gave me good advice, would definitely recommend. The big bonus was free collection of storage items, the chaps turned up on time and even loaded the unit for me.

5 novembre 2025
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Réponse de Space Station

We’re really glad Chris made everything clear and easy for you, and it’s great to hear the free collection service worked so smoothly. We really appreciate the recommendation!

Noté 5 sur 5 étoiles

Easy pleasant transaction

Easy pleasant transaction.
Storage facilities are very clean and well maintained.

11 novembre 2025
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Réponse de Space Station

We’re glad to hear everything was easy and pleasant, and that you found the storage clean and well maintained. We appreciate your feedback!

Noté 5 sur 5 étoiles

Outstanding Service at Stirchley Branch

We’ve been using Space Station Stirchley for about a year, and the experience has been excellent from start to finish. Their offer is very competitive, and the facility is clean, secure, and very well maintained.

The staff are always professional and incredibly helpful; especially, we can’t thank Chris and Holly enough. They’re consistently responsive, highly professional, and quick to assist with any questions.

Highly recommended for anyone looking for reliable and well-managed storage!

3 novembre 2025
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Réponse de Space Station

We’re so pleased to hear you’ve had such a great experience at our Stirchley store. It’s wonderful to know you’ve found the facility clean, secure and good value. Chris and Holly will really appreciate your kind words

Noté 5 sur 5 étoiles

So helpful very polite very clean easy…

So helpful very polite very clean easy to get into....

10 novembre 2025
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Réponse de Space Station

We’re really glad you found the team helpful and the facility clean and easy to access. We appreciate your feedback!

Noté 5 sur 5 étoiles

Excellent staff

Excellent staff, excellent service, excellent storage, always able to get sorted no matter what time, thank you space station

10 novembre 2025
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Réponse de Space Station

We’re really glad to hear you’ve had excellent service and that everything has been easy and reliable for you. We appreciate you choosing us!

Noté 5 sur 5 étoiles

Very accommodating

Very accommodating. Clean, bright and convenient.

1 novembre 2025
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Réponse de Space Station

We’re glad you found the facility clean, bright and convenient. We really appreciate your feedback!

Noté 5 sur 5 étoiles

I had my furniture at the stirchley…

I had my furniture at the stirchley branch for 8 months from March to September I can not fault the hole process from transport moving me from my sold property into storage as part of the deal moving into storage was free the same removal company moved me into my new property with little notice the cost was great as it wasn’t local the guys are fantastic at there job couldn’t fault the hole process of moving thank you again to stirchley space station for a safe easy process highly recommend both company’s

21 mars 2025
Avis spontané
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Réponse de Space Station

We’re so glad to hear everything went smoothly during your 8 months with us at Stirchley. It’s great to know the free move-in, storage process, and final move all worked well for you.

Noté 5 sur 5 étoiles

Outstanding Service at Space Station Kilburn – Special Thanks to Charlie & Gareth!

We’ve been using Space Station Kilburn for about a year, and the experience has been excellent from start to finish. Their offer is very competitive, and the facility is clean, secure, and very well maintained.

The staff are always professional and incredibly helpful; especially we can’t thank Charlie Todd and Gareth Wood enough. They’re consistently responsive, highly professional, and quick to assist with any questions.

Highly recommended for anyone looking for reliable and well-managed storage!

11 novembre 2025
Avis spontané
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Réponse de Space Station

We’re so pleased to hear you’ve had such a great experience over the past year at our Kilburn store. It’s wonderful to know you’ve found the facility clean, secure and good value.

Noté 5 sur 5 étoiles

Clean

Clean, very secure, well lit and units easily accessible

28 octobre 2025
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Réponse de Space Station

We’re glad to hear you found the facility clean, secure, and easy to access. We really appreciate your feedback!

Noté 5 sur 5 étoiles

Best around for sure 👌👌👌👌

Great experience from start to finish, so helpful nothing is too much trouble to help with or answer, the unit is immaculate and so easy to use e.g gaining access etc and the icing on the cake for me was the free removal service to the lock up if staying for over 2 months with them what a way to take away the stress with everything else to deal with , Would highly recommend this company 5 stars aren't enough 👌👌👌👌

17 octobre 2025
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Réponse de Space Station

We’re delighted to hear the team were so helpful and that your unit was spotless and easy to use. It’s great to know the free removals service made things less stressful for you.

Noté 5 sur 5 étoiles

Definitely recommend!

Super easy and fast to set up and the staff are lovely and helpful! Very good price ranges and great facilities.

1 novembre 2025
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Réponse de Space Station

We’re really glad you found everything easy to set up and that the team were helpful. It’s lovely to hear you’re happy with the price and facilities too. Thanks for choosing us!

Noté 5 sur 5 étoiles

helpful staff

helpful staff. the building was kept clean and secure.

30 octobre 2025
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Réponse de Space Station

We’re glad to hear you found the staff helpful and the building clean and secure. We appreciate you choosing us!

Noté 4 sur 5 étoiles

Never dismiss a customer

Space Sation arranged for a removal company to move my belongings to their storage unit, the removal team arrived about 10 minutes before me. I went in to see the duty manager, and without asking a single question was told i was in for a long wait as he had potential clients to show around. My interaction would've taken 15 seconds at most.

23 octobre 2025
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Réponse de Space Station

Thank you for sharing your experience, Michael. We’re sorry to hear you felt dismissed - that’s certainly not the level of service we aim to provide. We appreciate you taking the time to let us know.

Noté 5 sur 5 étoiles

Great space and easy to access.

Great space and easy to access.
Many thanks to Chris at the Kilburn location who was more than happy to help me with any questions I had. It was a great experience and I'll be sure to use yourselves again should I need it!

22 octobre 2025
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Réponse de Space Station

We’re really glad you found the space easy to access, and Chris will be delighted to hear your kind words. We appreciate you choosing us and would be happy to help again anytime!

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