Square Health Avis 

383
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Mary at Square Health was massively helpful. Mary was very supportive and intuitive. The difference in my mental health from the first session to the last, was huge. I now feel eq... Voir plus

Noté 5 sur 5 étoiles

This is a fantastic service and so much quicker than using the NHS (ie local GP surgery). Appointment made the same day after booking an available slot on-line (plenty of choice via the app). Video... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So convenient I was able to complete whilst on my daily commute - The GP was helpful, personable and efficient. Having the video call was just as good as seeing a GP face to face for what I neede... Voir plus

Noté 1 sur 5 étoiles

Booked an appointment to discuss an injury I had 3+ weeks ago as it was not improving and wanted advice on physio or other options. I was told to attend A&E - I pointed out how old the injury was but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médecin de famille
  2. Service de santé mentale
  3. Nutritionniste
  4. Coach particulier
  5. Kinésithérapeute

Écrit par l'entreprise

Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,3

Tous les avis

(383)

286 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

This is an excellent service

This is an excellent service offered as an extra to our company health benefits used it a few times now and you can get to speak to a doctor quickly with great care and support with your health would highly recommend it you have the opportunity to use this service

18 juin 2026
Avis spontané
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Réponse de Square Health

Hi Kevin,

We really appreciate you sharing your experience of using the digital GP service through your company health benefits.

It’s encouraging to know that you’ve used the service on several occasions and have been able to speak with a doctor without a lengthy wait each time. We’re also pleased that the advice and support you’ve received has helped you feel well looked after when managing your health.

Thank you for recommending the service to others who may also have access through their workplace benefits.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Spot on

A while before the online appointment you'll get reminders. Then dead on time you'll get the call. Spent enough time.e explaining. In fact it was a more n personal experience than my own Dr's.
Excellent.

21 juin 2026
Avis spontané
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Réponse de Square Health

Hi Steve,

We really appreciate you sharing such a positive account of your appointment.

It’s good to know that the reminders helped you feel prepared and that the doctor called exactly when expected. We’re also pleased you had enough time to explain everything properly and that the conversation felt attentive and personal.

Knowing the digital appointment compared so favourably with your usual experience of seeing a GP means a great deal to us.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

This is a really good service

This is a really good service and so much quicker than using a NHS GP. Consultant was very responsive

8 juin 2026
Avis spontané
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Réponse de Square Health

Hi Monika,

We’re grateful that you took the time to share your experience with the digital GP service.

It’s good to know that you were able to access medical support without a lengthy wait and that the consultant responded promptly throughout the appointment. We understand how important timely advice can be when you have a health concern, so we’re pleased the service gave you a practical alternative when you needed it.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Very good app

Very good app. Very easy to interact with.

26 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We appreciate you taking a moment to share your feedback.

It’s good to know that the app felt straightforward to navigate and that using the service was simple from your side. Making digital healthcare easy to access is an important part of the experience, so we’re pleased it worked well for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

I give the muscular skeletal consultant 10/10

My face to face video with a muscular skeletal consultant was most informative and helpful. She spent 30 minutes with me, and I was able to book an appointment for that day when I needed it
She gave me 8 physio exercises to do over 4 weeks for my injured knee. I have been doing them every day. They have really helped and I am recovering well. Square health is worth using and they are always committed to health and well being. The female consultant was very friendly, knowledgeable and understanding

12 juin 2026
Avis spontané
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Réponse de Square Health

Hi Katherine,

Thanks for posting your review.

It’s encouraging to know that you were able to arrange a same-day video consultation when you needed support with your injured knee.

We’re pleased the consultant gave you plenty of time to discuss the problem, explained things thoroughly and provided a structured four-week exercise plan. It’s especially good to hear that you’ve been able to follow the eight exercises each day and are already noticing a real improvement in your recovery.

Your comments about the consultant’s manner and clinical guidance are greatly appreciated, as is your 10/10 rating of the service.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

I ATTENDED A TELEPHONE CONSULTATION…

I ATTENDED A TELEPHONE CONSULTATION WITH A SPECIALIST NURSE, BUT THE CALL WAS CUT SHORT DUE TO POOR CONNECTIVITY AT MY WORKPLACE. I REARRANGED THE APPOINTMENT ONLINE FOR THE FOLLOWING EVENING, SO I COULD TAKE THE CALL FROM HOME. THE NURSE LISTENED CAREFULLY TO MY CONCERNS, PROVIDED CLEAR HELPFUL INFORMATION ABOUT MY CONDITION, SHARED LINKS TO USEFUL RESOURCES FOR FURTHER READING AND OUTLINED GUIDANCE ON THE NEXT STEPS.

18 juin 2026
Avis spontané
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Réponse de Square Health

Good morning,

We really appreciate you taking the time to share such a detailed account of your experience.

It’s unfortunate that the first call was affected by the connection at your workplace, but we’re pleased you were able to rearrange the appointment online at short notice for a time when you could speak from home.

It’s also good to know that the specialist nurse gave you the space to explain your concerns, helped you better understand the condition and set out what to do next. and we're pleased that the additional reading materials also gave you something useful to refer back to after the consultation.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Swift appointment

Swift appointment, understood my issues and took the necessary action to resolve the problem

19 juin 2026
Avis spontané
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Réponse de Square Health

Hi Dani,

We appreciate you taking the time to share your experience with the digital GP service.

It’s good to know that you were able to speak with a doctor without a lengthy wait and that they took the time to understand what was happening before deciding on the right next step.

We’re pleased the consultation led to clear action and helped move things towards a resolution.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Health Check Assessment

I have been very pleased to receive very empathetic and professional advice by Dr. Ullah reviewing the Health Check Assessment results and her guidance on the follow-up steps to confirm improvements.

9 juin 2026
Avis spontané
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Réponse de Square Health

Good morning,

We’re grateful that you took the time to share your experience of the Health Check Assessment.

It’s encouraging to know that Dr Ullah reviewed your results with care, explained what they meant and gave you a clear plan for the next steps. Having practical guidance on how to monitor and confirm progress can make the findings much easier to act on.

We’re pleased the appointment left you feeling well supported and confident about what to do next.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Great, convenient and fast

Great, convenient, fast and flexible tele-health services.

5 juin 2026
Avis spontané
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Réponse de Square Health

Hi Chris,

We appreciate you taking the time to share your experience with Square Health.

It’s good to know that accessing medical support remotely worked well for you and that the service fitted around your needs without unnecessary delay. Being able to arrange care in a way that’s both practical and adaptable can make a real difference.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Definitely recommend

I had a therapy session for the first time. I was really nervous and didn’t know what to expect but Chris was really supportive and helpful. It was really useful just to talk through the issues with someone who was impartial but Chris helped give me some perspective and a visualisation technique to help in future which I’ve been using. Would definitely recommend and use again!

4 juin 2026
Avis spontané
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Réponse de Square Health

Hi Carly,

We really appreciate you sharing such a thoughtful account of your first therapy session.

It’s completely understandable to feel unsure before speaking with a therapist for the first time, so we’re pleased Chris helped you feel comfortable enough to talk openly about what was happening.

It’s also good to know that having an impartial person to speak with gave you a different perspective, and that the visualisation technique discussed during the session has been useful in everyday life since.

Thank you for your recommendation. We’re glad the experience has left you feeling confident about using the service again.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Quick and easy to access

Quick and easy to access a very thorough consultation with a helpful and knowledgeable Doctor. Referral letters arrived promptly in order to access further services. Thank you

18 juin 2026
Avis spontané
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Réponse de Square Health

Hi Lesley,

We’re grateful you took a moment to share your experience of the digital GP service.

It’s encouraging to know that you were able to speak with a doctor without unnecessary delay and that the appointment gave your concerns the time and attention they needed. We’re also pleased the GP provided clear, informed guidance during the consultation.

Receiving the referral letters soon afterwards meant you could move on to the next stage of care without being held up, which we know can make a real difference.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

The online GP appointment was handled…

The online GP appointment was handled promptly and efficiently. The issue was addressed in a timely manner, and the consultant was friendly, professional, and reassuring throughout.

30 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We appreciate you taking the time to share your experience with us.

It’s good to know that the appointment was arranged without unnecessary delay and that your concern was dealt with promptly once the consultation began.

We’re also pleased that the clinician explained things in a calm, confident way and helped you feel supported throughout the conversation.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Easy to book appointment

Easy to book appointment. Doctor was interested and engaging. Prescription sent and now I'm fixed! Very happy patient!

21 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We really appreciate you taking the time to share your experience with us.

It’s good to know that arranging the appointment felt straightforward and that the doctor took an active interest in understanding what you needed during the consultation.

We’re also pleased that the prescription was issued promptly and, most importantly, that the treatment has helped resolve the problem. Hearing that you’re feeling better as a result is a great outcome.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Helpful service

The call was on time, the physio listened to my issues and provided input that was beneficial. She went over the exercises as agreed and the app is really easy to use to access these.

30 juin 2026
Avis spontané
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Réponse de Square Health

Hi Sarah,

We really appreciate you taking the time to share your experience with the physiotherapy service.

It’s good to know that the appointment began as scheduled and that the physiotherapist gave you the space to explain what you’d been experiencing before offering guidance suited to your needs.

We’re also pleased the exercises were talked through during the call and that you’ve found the app straightforward to use when referring back to them afterwards.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Very easy to book an appointment

Very easy to book an appointment and able to pick up medicine the same day while working away. Very useful and professional service, will use again

25 mai 2026
Avis spontané
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Réponse de Square Health

Hi Charlie,

We’re grateful that you took the time to share your experience with the digital GP service.

It’s good to know that arranging the appointment was straightforward and that you were able to collect the medication you needed on the same day, even while away from home for work. That kind of flexibility can make a real difference when fitting healthcare around other commitments.

We’re pleased the service worked well for you and appreciate that you’d choose to use it again.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

GP Appointment

Able to choose a time slot within 2 hours, choose the GP (I wanted someone with experience in women's health) and a very helpful consultation for advice - they listened.

26 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We really appreciate you sharing your experience of using the digital GP service for your first Trustpilot review.

It’s good to know that you were able to find an appointment within two hours and select a doctor whose background matched the area of support you were looking for.

We’re also pleased that the consultation gave you the space to explain your concerns fully and receive guidance that felt relevant to your needs.

Kind regards,
Square Health Team

Noté 4 sur 5 étoiles

Good service

Approachable and professional doctor who listened and understood my needs.

24 juin 2026
Avis spontané
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Réponse de Square Health

Hi Melanie,

It’s reassuring to know that the doctor made you feel comfortable discussing your concerns and took the time to understand what you needed from the appointment.

We’re also pleased that the consultation was handled with care and confidence, giving you support that felt appropriate to your situation.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

On time, friendly and efficient

On time, friendly, efficient appointment. Quick referral letter. Thanks!

10 juin 2026
Avis spontané
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Réponse de Square Health

Hi Simon,

We really appreciate you sharing your experience with the digital GP service.

It’s good to know that the appointment began as scheduled and that the doctor made the consultation feel welcoming and well focused. We’re also pleased the referral letter was issued promptly, helping you move on to the next step without an unnecessary wait.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

good clear advice

Gp was on time to the Teams. Listened and took my views in to account. Asked good questions and gave some clear advice.

16 juin 2026
Avis spontané
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Réponse de Square Health

Hi Sandie,

We’re grateful that you took the time to share your experience with the digital GP service.

It’s good to know that the doctor joined the appointment as scheduled and gave you the opportunity to explain your perspective fully. We’re also pleased that the questions asked helped explore the issue properly and that you came away with guidance that felt clear and useful.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Speedy appointment

Speedy appointment, clear discussion and no-nonsense referral.

4 juin 2026
Avis spontané
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Réponse de Square Health

Hi Jo,

We appreciate you taking the time to share your experience with the digital GP service.

It’s good to know that you were able to secure an appointment promptly, talk through your concern clearly and leave the consultation with the referral you needed.

We’re pleased the process gave you a direct and practical route to the next stage of care.

Kind regards,
Square Health Team

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