Square Health Avis 

383
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My experience with Mary at Square Health was massively helpful. Mary was very supportive and intuitive. The difference in my mental health from the first session to the last, was huge. I now feel eq... Voir plus

Noté 5 sur 5 étoiles

This is a fantastic service and so much quicker than using the NHS (ie local GP surgery). Appointment made the same day after booking an available slot on-line (plenty of choice via the app). Video... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So convenient I was able to complete whilst on my daily commute - The GP was helpful, personable and efficient. Having the video call was just as good as seeing a GP face to face for what I neede... Voir plus

Noté 1 sur 5 étoiles

Booked an appointment to discuss an injury I had 3+ weeks ago as it was not improving and wanted advice on physio or other options. I was told to attend A&E - I pointed out how old the injury was but... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Médecin de famille
  2. Service de santé mentale
  3. Nutritionniste
  4. Coach particulier
  5. Kinésithérapeute

Écrit par l'entreprise

Square Health was founded by the team behind the Doctors Chambers group of companies, and was set up to provide holistic medical, technological and claims-related solutions for insurers. The business is the result of over 20 years of experience within the healthcare sector. Our founders are doctors who also have a deep understanding of the complex requirements of the insurance industry. We have an established infrastructure; access to over 5,000 medical specialists across the UK, 200 staff spread across two UK offices and a software development team of over 100. Expanding on the clinical heritage of the group, Square Health offers an extensive range of medical services, including but not limited to: medical screening, 2nd opinion services, health MOTs, appointment booking services, virtual and face-to-face GP consultations, specialist referrals, physiotherapy sessions, counselling and dietician appointments— all of which can be arranged in short timescales and are supported via our bespoke cutting edge technology and software solutions.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,3

Tous les avis

(383)

284 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to use and book

Easy to use and book. Good consultation and tips.

3 juin 2026
Avis spontané
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Réponse de Square Health

Hi Yusuf,

We’re grateful that you took the time to share your feedback.

It’s good to know that arranging the appointment felt straightforward and that the consultation gave you useful guidance to take away. Clear, practical advice can make a real difference when you’re looking for support with a health concern.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Really quick appointment with GP

Really quick appointment with GP. Needed a referral, GP was great and got my referral within 5 minutes of the consultation

3 juillet 2026
Avis spontané
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Réponse de Square Health

Hi Yasmin,

We appreciate you sharing your experience of using the digital GP service.

It’s good to know that you were able to speak with a doctor without a long wait and that the consultation led to the referral you needed. Receiving it within minutes meant you could move on to the next stage of care without unnecessary delay.

We’re pleased the process worked so efficiently for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Every one is so helpful and kind and…

Every one is so helpful and kind and understanding and help.you all the way through your appointments

3 juillet 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We really appreciate you taking the time to share your experience with us.

It’s reassuring to know that the team made you feel supported throughout your appointments and helped guide you through each stage of the process. Feeling listened to and well looked after can make a real difference when accessing healthcare, so we’re pleased that came across consistently.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

I was impressed by the ease of the whole process.

The website was straight forward to use. The availability of an appointment was extremely fast. The Doctor I was connected with was both thorough and yet patient waiting for my answers. Understood my concerns and delivered the referral we agreed upon by email immediately after the consultation. I was impressed by the ease of the whole process.

18 juin 2026
Avis spontané
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Réponse de Square Health

Hi William,

We’re grateful that you took the time to share such detailed feedback about your experience.

It’s good to know that navigating the website and securing an appointment both felt uncomplicated, particularly when you were looking to speak with a doctor promptly.

We’re also pleased the GP gave you the time to answer fully, explored your concerns carefully and agreed a clear way forward with you. Receiving the referral by email immediately afterwards meant you could take the next step without any unnecessary hold-up.

We appreciate your comments and are glad the whole process worked so well for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

It was easy to arrange and there was…

It was easy to arrange and there was not a long wait for the appointment.
Doctor was very friendly and not rushed, enabled a video link to better judge the problem.
Explained fully his reasoning and made a referral to a specialist

5 juin 2026
Avis spontané
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Réponse de Square Health

Hi John,

We appreciate you taking the time to share such detailed feedback about your appointment.

It’s encouraging to know that arranging the consultation was straightforward and that you were able to speak with a doctor without a lengthy wait. We’re also pleased the doctor gave you enough time to explain the concern properly and used the video connection to gain a clearer understanding of the issue.

It’s good to hear that the clinical reasoning was explained clearly and that the appointment resulted in a referral to the appropriate specialist.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Fantastic prompt service both wirh…

Fantastic prompt service both wirh doctor, prompt refferal and sorted. Amazing

22 juin 2026
Avis spontané
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Réponse de Square Health

Hi Kirsty,

We’re grateful that you took the time to share your experience.

It’s good to know that you were able to speak with a doctor promptly and that the referral was arranged without unnecessary delay. Having a clear outcome and knowing what happens next can make a real difference when you’re seeking medical support.

We’re pleased the service helped resolve things quickly for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Great service

I used this service when I needed help for my son. I found it very helpful and I would highly recommend it.

3 juin 2026
Avis spontané
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Réponse de Square Health

Hi Jack,

We really appreciate you sharing your experience of using the service for your son.

It’s reassuring to know that you were able to access the guidance you needed at the right time and that the support provided felt useful for your family.

Thank you for your recommendation. It means a great deal to know you’d feel confident suggesting the service to others.

Kind regards,
Square Health Team

Noté 2 sur 5 étoiles

The entire consultation was…

The entire consultation was surprisingly brief, generic, and rather superficial. I was not satisfied with it at all. Apart from being asked a few questions and receiving a printable PDF practice worksheet, that was essentially all it consisted of. Overall, my opinion of the consultation is below average, and I found it quite disappointing.

10 juin 2026
Avis spontané
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Réponse de Square Health

Dear Mr Jones,

Thank you for your review.

We're sorry to hear that the appointment didn't meet your expectations. Without knowing the service you used and the reason for the appointment, it's difficult to provide any additional context or guidance, however, we'd be more than happy to discuss this with you in more detail if you'd like us to.

Feel free to contact us on 0330 822 1776 or via the email address on the app.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Very helpful and worthwhile service

Very helpful and worthwhile service

24 juin 2026
Avis spontané
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Réponse de Square Health

Hi Andrew,

We’re grateful that you took the time to share your feedback.

It’s good to know that the service gave you useful support and felt like a worthwhile way to access medical guidance when you needed it.

We really appreciate your comments.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Happy with this service

Easy to book an appointment and Dr Iman Salehi was polite, listened and gave great recommendations. Seems like a good alternative to going to a private gp.

3 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

We appreciate you taking the time to share your experience of the service.

It’s encouraging to know that arranging the appointment felt straightforward and that Dr Salehi gave you the time to explain your concerns before offering clear, practical guidance.

We’re also pleased the digital GP service felt like a convenient option alongside visiting a private practice in person.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

I needed to see a GP and I couldn’t get…

I needed to see a GP and I couldn’t get past the receptionist at my own GP. I took the referral letter down to surgery and fortunately got them to act on it. The private GP identified what was needed and I was quickly sent to a specialist

23 juin 2026
Avis spontané
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Réponse de Square Health

Hi Daniel,

We appreciate you taking the time to share how the digital GP service helped you move things forward.

It’s good to know that the doctor recognised what was needed, prepared the referral letter, and gave you a clear route to the specialist support required. We understand how frustrating it can feel when you’re struggling to access the next stage of care, so we’re pleased the consultation helped create that opportunity.

We’re glad the referral was acted on promptly and that you were able to see the appropriate specialist without further delay.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

The appointment was very well organised…

The appointment was very well organised and quite helpful. The doctor gave me a detailed explanation that has really helped improve my condition. I applaud the service 👏

21 juin 2026
Avis spontané
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Réponse de Square Health

Hi Augustina,

We’re grateful that you took the time to share your experience with us.

It’s good to know that the appointment ran smoothly and that the doctor took the time to explain your condition and the recommended next steps in enough detail to make a meaningful difference.

We’re especially pleased to hear that the advice you received has helped you feel better and move forward with greater confidence.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Excellent treat by the digital GP

Excellent treat by the digital GP. Prescription came through very quick and was easy to deal with.

23 juin 2026
Avis spontané
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Réponse de Square Health

Hi Bea,

We appreciate you sharing your feedback about the digital GP service.

It’s good to know that the consultation gave you the support you needed and that your prescription was issued promptly afterwards. We also understand how important it is for the next steps to feel clear and straightforward, particularly when treatment is required.

We’re pleased the overall process worked well for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Mental Health Service

I used the mental health service to see a therapist ( Chris Haylock ) the session was much more helpful and fulfilling than i had initially expected especially with it being a 30 min session. i’m very glad i reached out and i will definitely use the services again.

25 juin 2026
Avis spontané
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Réponse de Square Health

Hi Ellie,

We really appreciate you sharing your experience of using the mental health service.

It’s encouraging to know that your session with Chris gave you more value than you’d anticipated, particularly within the 30-minute appointment. Taking that first step to speak with someone isn’t always easy, so we’re pleased the conversation left you feeling that reaching out had been worthwhile.

It’s also good to hear that you’d feel confident using the service again in the future.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Very experienced doctor who dealt with…

Very experienced doctor who dealt with my condition diagnosis in a very polite and professional manner.

20 juin 2026
Avis spontané
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Réponse de Square Health

Hi Michael,

We appreciate you taking the time to leave your feedback.

It’s good to know that the doctor drew on their clinical knowledge to assess your condition and explain the diagnosis in a clear, respectful way. Feeling confident in both the advice given and the manner in which it’s delivered can make a real difference during a consultation.

Kind regards,
Square Health Team

Noté 4 sur 5 étoiles

Great experience with online GP

Great experience with online GP. She actually listened! Referred me on sraight away ( as per NHS and NICE guidelines). Great experience all round.

5 juin 2026
Avis spontané
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Réponse de Square Health

Hi Kirstie,

Thank you for your review.

It’s reassuring to know that the online GP gave you the time to explain your concerns properly and made you feel heard throughout the appointment.

We’re also pleased that she was able to assess the situation and arrange the referral promptly, giving you a clear next step without unnecessary delay.

We really appreciate you sharing how well the whole process worked for you.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Excellent personal service

Excellent personal service and very easy to use web site. Would highly recommend

22 juin 2026
Avis spontané
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Réponse de Square Health

Hi Hazie,

Your comments about both the website and the support you received are really appreciated.

It’s good to know that the online process felt straightforward and that the service itself still had a personal, attentive feel. That combination is exactly what we want members to experience when accessing healthcare remotely.

We’re grateful for your recommendation.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Great experience

Great experience

3 juillet 2026
Avis spontané
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Réponse de Square Health

Hi Karanjit,

It’s always encouraging to know when our service has left such a positive impression.

Even with a brief review, it’s clear the overall experience worked well for you and we really appreciate you taking the time to share that.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

The app was easy to navigate and book…

The app was easy to navigate and book and appointment. The practitioner was punctual and very helpful. I would recommend to anyone considering joining

19 juin 2026
Avis spontané
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Réponse de Square Health

Hi Nicola,

We’re delighted to hear that arranging your appointment through the app felt clear and uncomplicated.

It’s also good to know that the practitioner joined at the scheduled time and provided the guidance you needed during the consultation. We understand how important both reliability and useful support are when accessing healthcare remotely.

We appreciate your recommendation to others considering the service.

Kind regards,
Square Health Team

Noté 5 sur 5 étoiles

Squarehealth got straight to the point…

Square health got straight to the point and wrote me a referral with ease, whilst I'm still awaiting for my consultant at my hospital to give me one. The doctor at square health gave me one in five minutes...

18 juin 2026
Avis spontané
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Réponse de Square Health

Good afternoon,

Thank you so much for sharing your experience.

We’re glad the consultation helped you move things forward at a point when you were still waiting elsewhere for the referral you needed.

It’s good to know that the doctor quickly understood the situation and was able to prepare the referral during the appointment, giving you a clear next step without any added complication.

We appreciate you sharing how much of a difference that timely support made.

Kind regards,
Square Health Team

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