He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... Voir plus
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He was late! The driver came semi-undressed with his shirt fully unbuttoned and no tie. He was very reluctant to remove an empty plastic box from the boot, for me to place my luggage there. He was als... Voir plus
L'entreprise a répondu
Starr Luxury Cars did a fab job for us - my business partner retired on Tues 30th April and I ordered the Rolls Royce ghost to pick him up from home and bring him to work and after some celebrations... Voir plus
Excellent from start to finish. We needed a second car for 5 days for a family trip and actually changed to chauffeur service half way through. Adam was extremely accommodating with our ever changing... Voir plus
Their service was really smooth from picking up and dropping off the car.I didn’t have to waste my precious time filling unnecessary paper work and thanks to pain free online system.Manager(Ike) at S... Voir plus
Welcome to Starr Luxury Cars, the UK's Leading Luxury Car Hire Specialist. View our luxury fleet and hire your Luxury Car today.
Berkeley Square house, Berkeley Square, Mayfair, W1J 6BD, london, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great service delivered by very friendly and efficient team - from bespoke offers to reliable service delivery in various locations, the responsiveness and customer care by the members of the team involved was excellent
Excellent service from Starr Luxury Cars. The driver was punctual, polite, and highly professional. I thoroughly enjoyed the ride and appreciated the smooth, comfortable, and seamless experience. Highly recommended! ⭐⭐⭐⭐⭐
What better way to finally enjoy a 4am wake up call to the airport. Professional driver, clean fancy car, smooth ride. Just perfect. Thank you Starr Luxury Cars!
Excellent chauffeur service and smooth booking through the app with many car options to choose from. Seamless and professional, highly recommend.
Highly recommend the service was seamless! Excellent
There are very few services I use over and over again without thinking twice and Starr Luxury Cars is one of them.
Whenever I’m in London with the girls, airport transfers are something I never compromise on. After a long flight, I just want everything to be seamless and Starr Luxury Cars gets it right every single time.
For this trip, I booked the Rolls-Royce Cullinan for myself and the Mercedes Viano for our luggage. Both drivers were waiting exactly where they said they would be when we arrived, helped us with every bag and made the entire experience effortless from start to finish.
The cars were immaculate, the service was impeccable and every little detail was taken care of. It’s that level of consistency and professionalism that keeps me coming back.
Luxury, for me, is about peace of mind and that’s exactly what Starr Luxury Cars delivers every single time.
If you’re travelling to or from London and want a chauffeur service you can genuinely rely on, I can’t recommend them enough for airport transfers and the duration of your stay in London.
Fantastic service !
Excellent coordination with Mr Joe.
Trust worthy
Timeliness
Decided to hire a car at very short notice - I emailed them at 2pm and car was delivered to my home by 6pm. Process was all very smooth and the deposit was cleared back to my card within the 7 working days they said it would be.
Disgusting appalling and worst experience ever. Suggest do not book from them. I hired a Lamborghini on 15 jan for five days. Firstly car broke down the same day. Secondly the refund is never paid as per contract. It took hundreds of emails and got my refund in instalments after five months. I have been charged quarter of the refund amount in bank charges and interest for the amount i was supposed to be paid back in fifteen days.
I wish there was a negative ratings. Biggest fraudsters i have come across in my life. They just use your money for their benefit. I am sure that i am not the first and wont be the last. Absolute disgrace. BE CARFUL OF WHITE COLLAR FRAUDSTERS. THE EXCUSES THEY GIVE ARE LAME.

Réponse de Starr Luxury Cars
Amazing service as always. Professional, reliable, and extremely helpful from start to finish. The vehicle was presented perfectly and the whole experience was seamless. Highly recommend Starr Luxury Cars!

Réponse de Starr Luxury Cars
Great experience lovely cars great overall

Réponse de Starr Luxury Cars
From the initial enquiry to returning the car, Starr Luxury were great. I hired a Lamborghini Huracan for a special weekend and the car was delivered in immaculate condition. The team took the time to explain everything clearly and made the whole thing feel relaxed . This is how luxury car hire should be done.

Réponse de Starr Luxury Cars
Car was good and pick up easy but be warned that we've been waiting now over 4 months for our £5k deposit. The company have cited 'internal issues' that have prevented them paying it back. They have promised for months that it will come back and they keep pushing the date back so be warned.

Réponse de Starr Luxury Cars
Absolutely perfect! If you're looking for a luxury transfer, your search ends here. I wholeheartedly recommend this company. The organization and execution are flawless. We received excellent advice, and our chauffeur in Paris became a friend. The Rolls Royce and the S-Class were also fantastic. A huge thank you, especially to Mr. Rum Nejad! We look forward to using them again soon! Ich 🌟🌟🌟🌟🌟
Had initially booked a Porsche Boxster for a week, but since that car had been involved in a crash, I got offered an upgrade to a Porsche 911 Cabrio for not that much more. Aaron delivered the car to me at the airport on time and was very helpful pointing out and documenting any and all existing blemishes on the car.
Overall a very positive rental experience from start to finish. Thank you to all the team.
Easy communication process to book and drop off and great cars/condition
I rented a brand new 2025 Defender from Starr Luxury Car Rental in London for a week and had a great experience from start to finish.
The car was super comfortable, spacious, and perfect for my road trip down to Somerset and Oxford.
What really stood out was the service! Starr delivered the car straight to my home and picked it up when the rental was over, which made the whole process really easy and stress-free.
The team was friendly, professional, and a pleasure to deal with. If you’re looking for a high-end car rental with top-notch service, I’d definitely recommend giving them a try.
Fantastic service received from start to finish received from Joe and refundable deposit paid back before the usual 7-10 working days that is in the t&c's. Would definitely recommend Starr and use them again in the future.
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