STC Avis 

Do not sign anything over to this useless unprofessional company , they will promise you the world and deliver 0. Never call when they say they will and do nothing

Please refund order number 16484836.

STC agent took my money and did not process my refund (He could not register the SIM due to system issues).

Stay away from them, their home internet services are horrible . They charge you a fortune for something that does not work

I am currently abroad and just disappointed by the way STC provides customer support. I have to activate my roaming and neither can I login nor am I able to reach them through phone. Their website throws errors, their e-mail support replies with a generic message and the phone line offers English support but it stays in Arabic! The only thing I'd appreciate is that their connection is usually very stable, no matter where you are in KSA.

Appears to me like the typical issues a big companies like STC have

I am Noah Ahmed, Account Manager in My company to coordinate with Zain Sudan,I have STC prepaid service, Yesterday there was SAWA service actived automatically for me, even it is good it will safe money for me, which is not good is that I have told the guy who initiate the service for me, I don't want any service, when I need I will activite it by Myself, so really I am not happy by this action and it give me bad Impression about STC as I knew it is leading tele communication in KSA. at the end thanks to give me this chance to explain my notice.
My STC no 053 413 2533

Very bad experience, very very bad.
20 GB not working FaceTime, Imo ex....
I lose my money, I advise you no 1 is Mobily.
My Makkah friend told me buy Mobily is no 1.
STC was not helping ,very bad call and internet, we went in madinah main office, not helping. If I write millions time that not enough, very bad experience. Me and my wife lost money.

I went for Umrah and asked for 1 sim card. I found out later the STC employee created 2 Sim cards under my name and fingerprint. I heard from another operator that the second sim will most likely be used for Fraud.

Unfortunately, I canceled a service, and the fees for this service appear in my bill, the next bill, and the long wait with technical support reaches 20 minutes, and he cannot reach the financial department or transfer my complaint to them, then the fees were deducted and they left the tax for these fees, unfortunately my experience is always bad with this company

Worse worse worse worse worse worse service...... NEVER BUY THIS pathetic SIM OR ANY OTHER SERVICE IF you ARE COMING to PERFORM UMRAH OR HAJJ.
I can't imagine any bad service like this. They treat you like trash after charging huge amount for packages that will never work.
If you want peace of mind please NEVER fall in their trap.
I am here from last 5 days visiting their office and every possible option they have but they only make lame excuses. They don't care for the customers. They are only earning money by giving you trash and pathetic service.
I bought a SIM from the airport with a package for 14 days. It costed me 65 SAR and it worked only for a day and stopped.

I went to the office with all proofs and they did nothing. And asked me to buy a new SIM.

I scheduled a Baity Entertainment (fiber internet) package to be installed in my home. First of all, the 900-support asked me to pay an insurance money (300 SAR) verbally telling me a Sadad number. They said that the technician will only come if I pay this amount. Once I paid, I was stuck as they just did not come in the timeslot provided. On the 4th call in a day, I was told they will contact in 24 hours. I am without internet for 4 days now and paying for expensive packages. When I attempted to raise a complaint through their website, even that raised an error.

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