Superb face to face customer services, always helpful and the quality of clothing is next level! Shame my child is growing so quickly because despite 3 years of ruthless washing, her Stevensons unifor... Voir plus
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Lisez les avis des autres
Great experience in the St Albans store. It was a busy Saturday before schools went back and the store was full of helpful staff which made buying a full new school uniform stress free. Online retur... Voir plus
Easy to place the order. Prompt updates regarding the order status and quick dispatch; the item arrived earlier than the estimated time provided when ordering .
I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a di... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'uniformes
- aussi dans
- Magasin de chaussures
- Magasin de vêtements
- Magasin de vêtements de sport
- Magasin de vêtements pour enfants
Écrit par l'entreprise
Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.
Coordonnées de contact
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, Royaume-Uni
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4,5
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
So efficient!!
So organised!! We made an appt in the summer hols online for the Epsom which was really easy. When we turned up on the day, they had a set of staff on the door with a clipboard, and were assigning staff to customers. The girl we were assigned to was really knowledgable and efficient. She had a checklist for our visit which she went through methodically to ensure we had everything we needed and was clear about where to buy other non branded / optional items at the best price. She was able to tell, just by looking at my daughter, what size would fit in all the items on her checklist (and she was right every time!) and we were in and out in 30 mins!
5 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Wrong items sent and product consistency issues
Wrong items sent, big difference in two tops apparently the same item one 9-10 and the other 11-12. Seems there are issues with consistency and sending the correct items. Very disappointed.
13 août 2026
Avis spontané
Réponse de Stevensons
I am sorry to hear this. Please contact our customer service team who will be happy to rectify this issue for you. They can be contacted via email - customerservices@stevensons.co.uk
We look forward to hearing from you.
Kind regards,
Stevensons
Great service and quick to refund due…
Great service and quick to refund due to ordering the wrong size
4 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Excellent services
Excellent services, from booking, appointment to ordering and delivery.
31 juillet 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
I ordered my daughter’s uniform from
I ordered my daughter’s uniform from
Stevensons. The whole process from fitting to collection was hassle-free and the staffs were kind and respectful.
4 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Excellent customer service today from…
Excellent customer service today from Courtney I came in today ( 14/8 ) in the morning and she made me and son feel super comfortable we was in and out in under 20 minutes. Super helpful today 10/10 for Courtney.
14 août 2026
Avis spontané
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
We visited the Muirend branch after…
We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff were efficient and helpful.
One of the shirts we purchased was faulty but they exchanged this no problem.
23 juillet 2026
Avis spontané
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Online company only no shops to try…
Online company only no shops to try uniform on for fit.
No uniform at school to try in for fit.
Have to pay for delivery.
Returns is a faff.
3 août 2026
Réponse de Stevensons
Thank you for leaving a review.
We are sorry to hear that you were not satisfied and will pass your feedback on to the relevent teams.
Many thanks,
Stevensons
Easy purchase and quick delivery
Easy purchase and quick delivery. All items the right size.
5 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Shoutout to Nathan's excellent service.
Nathan was friendly, efficient and very helpful. His excellent service made a dull task pretty pain free. Thank you!
14 août 2026
Avis spontané
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Im very happy about my purchase Thank…
Im very happy about my purchase Thank you so much for my order.They did it everything in very good conditions.Really l appreciated for what they did it for my daughter. Thank you so much.
1 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Thank you for taking the time to leave a review.
I am sorry to hear that. Our team are on hand to support you with any faulty items and can arrange replacements swiftly.
Please contact our customer service team and they will be happy to assist.
Kind regards,
Stevensons
Fast turnaround on emails and questions…
Fast turnaround on emails and questions were answered precisely. thank you!
31 juillet 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Réponse de Stevensons
Many thanks for taking the time to leave a review.
Its the best customer attention that I…
Its the best customer attention that I have experienced. Always nice and providing solutions to everything .
5 août 2026
Réponse de Stevensons
Many thanks for taking the time to leave a review.
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