The Stone & Tile Company Avis 

2 285
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amazing experience dealing with The Stone & Tile company from start to finish. It was a small project tiling my front path and chose the black and white mosaic design with a border and corners. Wo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Much better choice, value and quality than the chain stores. Brilliant sample service. Easy to use website helps you to choose a selection of different tiles, including guidance on complimentary opt... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Superb service and very speedy. Ordered 2 samples for a project and really impressed with the quality of the products. Definitely ordering our chosen one to complete the final jigsaw piece to our exte... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From seeing their ad initially on facebook, to visiting the showroom in Coalville, the whole experience was a pleasure. The service and support from Sarah and the warehouse team helping bring our orde... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de carrelage
  2. aussi dans
  3. Décorateur d'intérieur
  4. Magasin de revêtements de sol

Écrit par l'entreprise

At Stone Tile Company, we take pride in providing Stylish Tiles For Less! Our tile collection features an array of fresh, contemporary styles - from sleek, chic floor tiles to one-of-a-kind feature wall options. Sourced directly from top-tier manufacturers, we ensure exceptional quality without the premium price tag. Whether you're tackling a full-scale renovation or simply refreshing a single room, we've got the perfect tiles to bring your vision to life. We also have a showroom open Monday to Friday 9:00am-5:00pm to browse our tiles and make purchases. For those who prefer to shop on the weekend, you're welcome to stop by on Saturdays 9:30-1:30pm for a leisurely browse, Please note though we do not offer collections on Saturdays.


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4,7

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(2 285)

149 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

samples arrived quickly and well…

samples arrived quickly and well packaged. I will order.

4 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

We’re glad to hear your samples arrived quickly and were well packaged - that’s exactly what we aim for. We truly appreciate your order and look forward to helping with your project.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Happy with service

I ordered a slate sample which arrived very quickly- and was just what I needed to be able to view product properly.

14 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind feedback!

We’re delighted to hear that your slate sample arrived quickly and gave you exactly what you needed to properly view the product. We know how important it is to see and feel the material in person before making a decision, so it’s great to know the sample helped.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great tile samples

Great tile samples, although decided they weren’t for us. However we have ordered different tiles instead.

17 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your feedback! 😊

We’re really pleased to hear you were happy with the tile samples, even if they weren’t quite the right fit in the end. Choosing the perfect tile is such an important part of the process, so we’re glad the samples helped you make the right decision for your space.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Gorgeous paris pearl tile

Gorgeous pearl tile, looks far more expensive than expected!
Having received a sample, have now purchased a full order for my Kitchen. Cant wait to get it all complete and see the finish project!

11 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely review! ✨

We’re thrilled to hear you love the pearl tile — it’s always a bonus when something looks even more luxurious in person than expected!

How exciting that you’ve now placed your full order for the kitchen! We can’t wait for you to see it all come together - it’s going to look stunning. If you need any help along the way, whether it’s fitting tips or finishing touches, we’re always here to help.

Be sure to share a photo of the finished project - we’d love to see it!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Samples were delivered quickly and the…

Samples were delivered quickly and the quality looks amazing! I spoke to customer service on the phone to ask a few questions around delivery and grouting and the team were super helpful

17 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your wonderful review! 😊

We’re absolutely delighted to hear that your samples arrived quickly and that you’re impressed with the quality -that’s exactly what we aim for. It’s also fantastic to know that our customer service team were able to answer your questions about delivery and grouting and that you found them helpful.

Your kind words really mean a lot to us, and we’ll be sure to pass your feedback on to the team. If there’s anything else we can help with as you move forward with your project, we’re always here to help.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great tile sample arrived well packaged…

Great tile sample arrived well packaged and in good time ... perfect for what we need so now ordering for our bathroom

17 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely review! We’re delighted the sample arrived safely and was just what you needed. How exciting that you’re ordering for your bathroom - we can’t wait to be part of your project! 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great choice and speedy delivery

Great choice and speedy delivery. Has made it easy to choose tiles that match.

1 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely feedback! We’re so glad the speedy delivery and tile selection made choosing the perfect match easy. If you need any further help, we’re always here to help!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Beautiful sample

Beautiful sample, well packaged and quickly delivered

10 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your kind review! We’re so happy you loved the sample and that it arrived quickly and safely. We truly appreciate your support and are here if you need anything at all! 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Happy customer

Samples were delivered quickly. Really pleased with the quality of the tiles. Looking forward to placing my order. Thank you

16 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your lovely feedback! We’re so glad to hear you’re happy with the quality and speedy delivery. We look forward to helping you with your order-thank you for choosing us! 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Very fast deliver for samples

Very fast deliver for samples. Impressed with tile variety and will be making a purchase.

16 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! We’re thrilled you loved the tile variety and that your samples arrived quickly. We can’t wait to help with your purchase-let us know if you need anything at all! 😊

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Ordered samples

Ordered samples, arrived quickly and well packaged. Will be placing an order based on this experience.

16 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind words! 😊 We’re really glad to hear your order arrived quickly and well packaged. We truly appreciate your support and look forward to working with you again soon!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great samples sent quickly

Great samples sent quickly - impressed by the quality of the tile

9 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much! We’re thrilled you’re impressed with the quality and speed.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Time and Quality

Ordered tile samples which came really quickly. Really good quality and exactly what we are looking for.

14 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely feedback! We're so glad your samples arrived quickly and that they’re exactly what you were looking for. We look forward to helping with your full order!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Received two tile samples lovely

Received two tile samples lovely, still waiting for new kitchen to be fitted, then will decide on which tiles.

8 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your review! We're so pleased you love the samples. How exciting about your new kitchen - we hope the fitting goes smoothly and we’ll be here when you’re ready to choose your tiles!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Quick shipment of tile samples and for…

Quick shipment of tile samples and for just £2.50! Excellent quality.

15 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you so much for your kind review! We're delighted to hear you were pleased with the quick delivery and the quality of the tile samples . We really appreciate your feedback and hope to help with your project soon!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Really good communication

Really good communication, great samples as could see the variations in colors

16 janvier 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your kind feedback! We're so glad you found our communication helpful and that the samples showcased the colour variations clearly. We really appreciate your support!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Received 2 tile samples

Received 2 tile samples - arrived super quickly, and look gorgeous! Can't wait to see them in my bathroom :)

13 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely review! We're so pleased your samples arrived quickly and that you love how they look. We can’t wait for you to see them in your bathroom - it’s going to look amazing!

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Excellently efficient sample service!

Free sample and free yet prompt delivery! Sample was perfect, quality was very good too.

Will be ordering the slate tile we recieved the sample of for both bathroom and kitchen!

13 février 2026
Avis spontané
Logo de The Stone & Tile Company

Réponse de The Stone & Tile Company

Thank you so much for your lovely review! We're thrilled you were happy with the free sample and speedy delivery. It’s fantastic to hear you’ll be choosing the slate tile for your bathroom and kitchen -we can’t wait to assist further, with your order.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Quick delivery of samples

Quick delivery of samples

14 février 2026
Avis spontané
Logo de The Stone & Tile Company

Réponse de The Stone & Tile Company

Thank you for your feedback! We're so glad your samples arrived quickly and hope they help you find the perfect choice for your project.

Sarah Lee
Senior Customer Service Advisor.

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with. Posted my sample out straight away. Wasn’t quite what we were looking for but would definitely recommend

12 février 2026
Avis spontané
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Réponse de The Stone & Tile Company

Thank you for your lovely feedback! We're so pleased to hear you found us easy to deal with and that your sample arrived quickly. While we're sorry it wasn’t quite the right fit this time, we truly appreciate the recommendation and would be delighted to help you find the perfect option in the future.

Sarah Lee
Senior Customer Service Advisor.

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