Stone Warehouse Avis 

10 906
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ Absolutely brilliant service from start to finish! Great quality products at a fantastic price, and delivery was spot on. I received several updates throughout the delivery process, which was... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really pleased with the white stones I ordered. Good quality, exactly as described and they look great in the garden. Delivery was straightforward and everything arrived as expected. Would happily ord... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great price, service and communication all the way. Easy options to select on the website and the reality matched very well. We were able to choose the day of delivery easily. If you take note of the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great product arrived on a pallet and I had a very nice man deliver it who put the stone exactly where I wanted it. I have now started putting the stone down and it finishes my project off and it look... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de granulats
  2. aussi dans
  3. Fournisseur de matériaux de pavage
  4. Fournisseur de sable et de gravier
  5. Jardinerie
  6. Magasin d'articles pour l'aménagement paysager
  7. Magasin de pierres naturelles

À propos de Stone Warehouse

Écrit par l'entreprise

Stone Warehouse was established over 18 years ago as the online retailer of a large family-owned aggregate company that has been supplying specialist decorative aggregates for over 150 years. We supply the largest range of quality decorative aggregates online in the United Kingdom.

We source products from the UK, Europe and Asia and from our strategically placed production facilities we deliver competitively priced decorative stones nationally. We offer single and multiple pallet consignments and can quote for larger orders delivered with a crane / Hi-Ab or tipped loose loads from either dockside or direct from source. Standard deliveries are made on a curtain sided lorry and offloaded using a rear tail lift and a manual or electric pump truck. (Delivery Information)

Purchase high quality Gravel & Chippings, Pebbles & Cobbles, Slate & Paddlestones, Rockery & Boulders, Garden Products & Accessories, and Paving & Edging Products, or look through the Clearance & Seasonal range, delivered directly to site from the UK’s premium decorative aggregate supplier.

Prices include delivery and VAT. Simply enter your delivery postcode into the product page and the pallet availability, samples and delivered prices will be displayed for delivery within 2-3 working days. Next Day deliveries are also available for orders placed before 1pm at an additional charge.

Many decorative aggregates are used in water features and ponds so please look for the ‘Fish Friendly’ badge in the product information tab to confirm your chosen stone will not affect the water Ph, protecting your fish and other aquatic life from harm.

Stone Warehouse is committed to Carbon Footprint reduction by using recycled pallets and packaging as well as offering a range of by-product slate aggregates typically delivered direct to reduce product delivery mileage.

Please see our Frequently Asked Questions page for more information but for further product and delivery assistance please Contact Us or call our friendly customer service team on 01629 636212 between 9.00am and 5.00pm Monday to Friday.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

11 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(10 906)

1 375 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Delivery date honoured. Product excellent

Efficient delivery. Helpful deliverers. On time.

18 août 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!

Kind regards,

Millie

Noté 5 sur 5 étoiles

We used this company for the first time…

We used this company for the first time and not disappointed very good 👍 would definitely recommend.

19 août 2026
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Réponse de Stone Warehouse

Hi Geraldine,

Thank you for the 5-star feedback, we are happy to hear that we provided you with a high level of service and thank you for your recommendation.

We hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Highly recommended

Great quality product delivered promptly for a sensible price

20 août 2026
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Réponse de Stone Warehouse

Hi Paul,

Thank you for the 5-star feedback, we are happy to hear that you found our product high quality and hope to see you ordering again with us in the future.

Kind regards,

Millie

Noté 5 sur 5 étoiles

easy to order

easy to order, great delivery times and the use an excellent courier

20 août 2026
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Réponse de Stone Warehouse

Good afternoon,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!

We hope to see you ordering again with us in the future.

Kind regards,

Millie

Noté 5 sur 5 étoiles

Very efficient and uncomplicated…

Very efficient and uncomplicated service.

18 août 2026
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Réponse de Stone Warehouse

Hi Ken,

Thank you for the 5-star feedback, we really appreciate it and are glad to hear you found our service very efficient!

Kind regards,

Millie

Noté 1 sur 5 étoiles

Paid £800 for 6 rocks

Paid £800 for 6 rocks. Absolute con. It look like you are getting two large pallets of rocks but only received 6 on tiny little pallets.

19 août 2026
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Réponse de Stone Warehouse

Good morning,

Thanks for taking the time to leave us some valuable feedback.

This is the first that we are hearing of any issues with your order so if you would like us to take a further look into this, please send us some photos of the products received via sales@stonewarehouse.co.uk.

Kind regards,

Wiktoria

Noté 5 sur 5 étoiles

Good price

Good price. Good quality and quick delivery.

19 août 2026
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Réponse de Stone Warehouse

Hi Dale,

Thank you for the 5-star feedback, we are happy to hear that your order arrived as and when expected!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Delivered as promised.

Delivered as promised.

19 août 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for the 5-star feedback, we really appreciate it!

Kind regards,

Millie

Noté 5 sur 5 étoiles

I got what I wanted to where I wanted…

I got what I wanted to where I wanted it can't fault it 10 out of 10 thanks

17 août 2026
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Réponse de Stone Warehouse

Hi Mark,

Thank you for the kind words and 5-star feedback, we hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Order arrived on time

Order arrived on time. Good value. Good quality.

14 mai 2026
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Réponse de Stone Warehouse

Hi Andrew,

Thank you for the 5-star feedback, we are happy to hear your order arrived as and when expected.

We hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 1 sur 5 étoiles

This company simply refuse to delivery…

This company simply refuse to deliver anywhere other than by blocking the pavement / road. Their drivers are rude and unhelpful. Our drive is accessible by 18 tonne lorries and yet stone warehouse seem unable to deliver a simple pallet. Not a great endorsement for a company that supplies bulky loads. Unless you want to do all the work yourself then avoid this company at all costs.

26 août 2026
Avis spontané
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Réponse de Stone Warehouse

Hi Richard,

Thank you for taking the time to leave us some valuable feedback.

This is the first that we are hearing of any issues with your delivery but if we're looking at the relevant proof of delivery photo then it appears that your driveway is gravelled which is something that the pallet trucks struggle with and the drivers don't normally enter property with their vehicles due to insurance reasons.

Sincere apologies for any inconvenience caused.

Kind regards,

Wiktoria

Noté 5 sur 5 étoiles

Price is reasonable

Price is reasonable. Only downside is that it's muddy.

19 août 2026
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Réponse de Stone Warehouse

Good morning,

Thank you for the 5-star feedback, we really appreciate it!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Happy customer

Goods arrived on time and as advertised

17 août 2026
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Réponse de Stone Warehouse

Hi George,

Thank you for the 5-star feedback, we are happy to hear your order arrived as and when expected.

We hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Great customer service

When my sample was accepted by a neighbour who didn't mention he'd taken it
in, Stone warehouse sent a new sample the same day I contacted them. My neighbour realised his mistake and I now have 2 samples. Excellent service, thank you.

18 août 2026
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Réponse de Stone Warehouse

Hi Jude,

Thank you for the 5-star feedback, we are happy to hear you are satisfied with the level of service received and that you got your sample.

Kind regards,

Millie

Noté 5 sur 5 étoiles

Very satisfied easy to order delivered…

Very satisfied easy to order delivered on time would certainly buy from this company again

18 août 2026
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Réponse de Stone Warehouse

Hi Christine,

Thank you for the 5-star feedback, we really appreciate it and hope to see you ordering again with us!

Kind regards,

Millie

Noté 5 sur 5 étoiles

All as should be!

Ordered online and delivered on date chosen and delivery women placed it where I requested.
Good quality gravel.

17 août 2026
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Réponse de Stone Warehouse

Hi Pat,

Thank you for the 5-star feedback, we are happy to hear your order arrived as and when expected.

Kind regards,

Millie

Noté 5 sur 5 étoiles

Great service for Flamingo Gravel

I ordered 3x800g bags of Flamingo gravel to make a dry garden at the front of the house. The ordering process was easy; the product arrived on the day I nominated; the quality and colour of the gravel was good and it was priced competitively So well pleased overall.

15 août 2026
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Réponse de Stone Warehouse

Hi Mark,

Thank you for the 5-star feedback, we are happy to hear you loved the flamingo gravel and had such a positive experience.

We hope to see you ordering again with us in the future!

Kind regards,

Millie

Noté 5 sur 5 étoiles

Excellent service

Excellent service - Our stones complement our Palm Trees at the front. Service was perfect, delivery was perfect, and I will certainly be using Stone Warehouse again.

11 mars 2026
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Réponse de Stone Warehouse

Hi Dan,

Thank you for the 5-star feedback, we are happy to hear you are satisfied with the level of service received.

We hope to see you ordering again with us in the future!

Kind regards,

Millie

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