Amazing place
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Réponse de Store First Self Storage
Thanks so much for the fantastic review and 5 stars for our Blackburn storage!
Vendu par Store First Self Storage
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Store First Self Storage via Trustpilot.
Ce que les clients ont mis en évidence
Service client
Emplacement
Qualité
Personnel
Rapport qualité / prix
Détails du produit
Tous les avis
Excellent
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thanks for the great review for our Blackburn storage - we're pleased it's been excellent for you!
Very simple to use excellent staff hastle free
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 4
Réponse de Store First Self Storage
Thank you for the great review for our Blackburn storage. We're thrilled you've found the facilities simple to use and an excellent team. Thanks again for choosing Store First!
Amazing staff , great location
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for the 5 stars all round for our Blackburn storage - we're thrilled the team have been amazing and that you've found the location great! Thanks again for choosing Store First.
Local to me so very convenient All staff I’ve dealt with are polite, friendly & very helpful Initially everything explained clearly & I was shown the unit Facility is easy to access at any time Clean & tidy
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your wonderful review! We’re delighted that our Blackburn location’s convenience, friendly and helpful staff and easy 24/7 access made your experience positive. Thanks again for choosing Store First!
Storage pods are tiny. Ceilings not high enough to fit my commercial fridges. Tiny narrow passageways. Not happy. Although staff members are helpful.
Service client: 5
Emplacement: 3
Qualité: 1
Personnel: 4
Rapport qualité / prix: 1
Réponse de Store First Self Storage
Thank you for your feedback.
We’re glad to hear you found our staff helpful. We do want to clarify a few points regarding your experience. At the time of sign-up, multiple units were shown to you and a tape measure was provided to ensure your fridges would fit. You chose a 50 sq ft unit which unfortunately wasn't large enough for upright commercial fridges in the end. We explored alternatives, including external units, but these would have required storing the fridges on their sides, which wasn’t suitable. Unfortunately, we didn’t have any other units available to accommodate the size of the fridges upright.
We understand this was frustrating and we always aim to work with our customers to find solutions, but in this case, the size of the unit and safety requirements meant we were limited in what we could offer.
Have used these facilities on numerous occasions, would highly recommend especially if you are moving house as I was. Been a god send being able to move into my new property gradually, excellent facilities with 50% saving for first 12 weeks. Very friendly helpful staff, what more could you want.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Réponse de Store First Self Storage
Thank you so much for your wonderful feedback! We’re delighted to hear that our facilities have been a great help during your move and that you’ve enjoyed the 50% saving for the first 12 weeks. It’s fantastic to know our friendly and helpful staff made a positive difference. Thank you for being a valued Store First customer!
Very safe and secure with professional friendly staff. Happydays
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Réponse de Store First Self Storage
Thank you for the amazing review and 5 stars! We're thrilled to hear you've had happy days at our Blackburn store and you've found it safe and secure with our friendly team. Thanks again for choosing Store First!
Easy process to get a storage unit, clear guidelines and reasonable price.
Réponse de Store First Self Storage
Thanks for your feedback! We’re glad you found the process easy, the guidelines clear, and the pricing reasonable.
Staff are great.Proffessional and polite.Helpful
Réponse de Store First Self Storage
Thanks so much for your feedback! We’re thrilled to hear the Blackburn team were professional, polite, and helpful. We really appreciate you choosing Store First!
Brill team and facilities
Réponse de Store First Self Storage
Thank you for the great review for our Blackburn self storage and for choosing Store First. If you're ever in need of storage again, we'd love to welcome you back!
Excellent service, great location and great price.
Réponse de Store First Self Storage
Thank you for your kind words! We’re glad you enjoyed the service, location, and value. We really appreciate your feedback!