Ideal for my needs.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thanks for the great review! We're pleased you have found the right storage for your needs.
Vendu par Store First Self Storage
Les informations sur cette page sont basées uniquement sur les avis produits écrits par des clients de Store First Self Storage via Trustpilot.
Ce que les clients ont mis en évidence
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Rapport qualité / prix
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Tous les avis
Brilliant place price and location staff are welcoming polite and very helpful
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your brilliant review! We’re delighted you’re happy with our Derby location, pricing and facilities. It’s also wonderful to hear that the team made you feel welcome and provided such polite, helpful service!
Excellent service from the start !! Very friendly staff . Quick and easy to book excellent communication.
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for the fantastic feedback! We’re delighted to hear you received excellent service from our Derby team right from the start. It’s great to know you found the booking process quick and easy, with friendly staff and clear communication throughout. Thank you for choosing Store First!
Good clean. Very well trained staff
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for the great review for our Derby storage. We're pleased you have found the facilities to be clean and the staff well trained. Thanks again for choosing us!
Storage is great, effective
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your 5-star review! We're delighted to hear you found our storage facilities great and effective. We really appreciate your feedback and are pleased we could provide a solution that met your needs. Thank you for choosing Store First Derby!
Store first charge you a reasonable price
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 4
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your review! We're pleased to hear you found Store First to be reasonably priced. We work hard to provide great value alongside secure, modern facilities and excellent customer service, so it's wonderful to know you feel we're delivering on that. Thank you for choosing Store First, and we look forward to continuing to meet your storage needs.
Great location, great staff only issue is the doors are a little flimsy.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 4
Réponse de Store First Self Storage
Thank you for your review! We're so pleased to hear you like our Derby location and that our team made a great impression. We also appreciate your feedback regarding the unit doors and will be sure to pass your comments on to the relevant team. Thank you for choosing Store First, and we look forward to continuing to provide you with a great storage experience!
My first time using any storeage and it was so easy
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Réponse de Store First Self Storage
Thank you for your lovely review! We're so pleased to hear your first experience using storage was such an easy one. Making the process simple and stress-free is exactly what we aim for, so it's great to know we delivered. We really appreciate your feedback and look forward to helping you again whenever you need us!
Super helpful staff and great facilities. Easy to find and competitively priced.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thanks for the review and 5 stars! We're pleased you have found the team super helpful and facilities great and easy to find - and even better that you've found the pricing competitive, that's exactly what we aim for! Thanks again for choosing us :)
Very easy process throughout and very polite and helpful staff
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for the 5 stars all round for our Derby storage! We're glad you've found it an easy process throughout and the team have been able to help with your storage needs. We value your feedback and appreciate you choosing us!
The staff or always friendly and helpful. The facilities are clean and tidy, better than other storage facilities. Fantastic value for money, and no notice period needed to vacate.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you so much for the wonderful review for our Derby storage. We're glad to hear you have found us better than other storage facilities and love our storage package and helpful team - that's absolutely what we aim to provide! Thank you for choosing us!
We researched a number of options and found StoreFirst to be the best value for money. A scoonch more expensive on the face of it, but services offerred, helpfulness of staff, quality of facility have us pleased we chose StoreFirst.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you so much for doing your research and choosing StoreFirst Derby! We're thrilled to hear that while the initial price point looked slightly different, the quality of our facility, the helpfulness of our staff, and the extra services included made it the absolute best value for money for you. We truly appreciate your feedback and are so pleased to have you storing with us!
Easy to set up, great prices, easy access and lovely size containers… value for money
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you so much for your kind words! We’re thrilled to hear that you found the setup process easy, our prices great, and our containers both lovely and spacious. It’s always rewarding to know we’re providing value for money. Thanks for choosing us!
Great service from Scott the store manager. Very helpful and clear, extremely efficient customer service.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for choosing Store First Derby - we're pleased to know you've had great Scott service! He's always very helpful and it's great that this has shone through. Thanks again for choosing us!
Good long term prices with insurance included. Easy access at any time, no restrictions, though plan carefully if Derby are playing at home. A covered unloading area would be a huge plus
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your valuable feedback! We’re glad you appreciate our competitive long-term prices with insurance included and the convenience of easy, unrestricted access. Your suggestion for a covered unloading area is noted and will be considered to improve the experience. Thank you for being a valued Store First customer!
Amenity benefits with meeting rooms, kitchen etc
Service client: 5
Emplacement: 4
Qualité: 5
Personnel: 5
Rapport qualité / prix: 4
Réponse de Store First Self Storage
Thank you for your review! We're delighted you found value in the amenities at our Derby store, including the meeting rooms and kitchen facilities. We aim to make self-storage as convenient and comfortable as possible, whether you're managing a move, running a business, or storing belongings long-term.
We appreciate your feedback and look forward to welcoming you back whenever you need us!
Great facility
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for the 5 stars for our Derby storage - we're glad you've found it a great facility and 5 stars across the board!
Super place with wonderful, helpful staff. Easy to set up and easy to use.
Service client: 5
Emplacement: 5
Qualité: 5
Personnel: 5
Rapport qualité / prix: 5
Réponse de Store First Self Storage
Thank you for your fantastic feedback! We’re delighted to hear you found our Derby store a super place with wonderful, helpful staff. It’s great to know the setup and usage were easy for you.
Everything was fully explained and the staff were very friendly.
Service client: 5
Emplacement: 4
Qualité: 5
Personnel: 5
Rapport qualité / prix: 4
Réponse de Store First Self Storage
Thank you for your wonderful feedback! We’re glad to hear everything was clearly explained and that our staff made you feel welcome with their friendliness. We’re always here to provide the best service possible!
Nice experience
Service client: 4
Emplacement: 4
Qualité: 3
Personnel: 4
Rapport qualité / prix: 2
Réponse de Store First Self Storage
Thank you for taking the time to share your feedback and for your positive ratings on our customer service, facilities, location, and staff. We’re glad to hear that these aspects of your experience have met your expectations.
We also appreciate your honesty regarding the quality and value for money. Your comments are important to us, and we are continuously working to improve the quality of our units and ensure our pricing reflects the best possible value for our customers.
If you have any specific concerns or suggestions, please feel free to reach out—we’d love the opportunity to address them and enhance your experience with us.
Thank you again for choosing Store First.