Stratstone - Land Rover Nottingham Avis 

383
TrustScore 4 sur 5

4,1

Enterprise Way, Nottingham, NG2 1EN Nottingham, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Always a good experience, friendly staff and very helpful. I travel out of my way to go to stratstones Nottingham, wouldn't go anywhere else.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initia... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have bought Jaguars from Stratstone Nottingham and they have serviced it since. They have been consistently excellent in every way. Lovely staff, they are always helpful and the car comes away cl... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Telephone staff give wrong information and not very friendly at all. Parts Manager on the day was professional but seriously had no joy in his job. Just be nice, friendly and smile! It costs nothing t... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Fabricant de voitures
  4. Garage automobile
  5. Service de vidange d'huile
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Coordonnées de contact

  • Enterprise Way, Nottingham, NG2 1EN, Nottingham, England, Royaume-Uni

  • 0115 957 8000

4,1

Bien

TrustScore 4 sur 5

383 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(383)

4 379 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always a good experience

Always a good experience, friendly staff and very helpful. I travel out of my way to go to stratstones Nottingham, wouldn't go anywhere else.

1 juillet 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles
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Réponse de Stratstone - Land Rover Nottingham

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

Customer focused and efficient

Customer focused staff and efficient service.

24 juin 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Peter,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles
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Réponse de Stratstone - Land Rover Nottingham

Hello Lim,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

The team at Stratstone make the…

The team at Stratstone make the difference! Excellent!

6 mars 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles

Friendly service

5 juin 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Albert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles

Was a great service all staff were…

Was a great service all staff were helpful and everything was explained

6 janvier 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Noté 1 sur 5 étoiles

Appalling service!!

Sending me to the wrong garage for a service. Not clearly letting me know what to expect. Not getting all the recall notices completed so the car has to go back. I did let the garage know when I booked the car in for service. When I booked the car in for service it was booked for an mot which it didn't need. When I went to collect the car I was kept waiting for at least 20 minutes before the agent spoke to me. I had to ask for an invoice. I was disappointed that the car wasn't washed!!

28 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Nottingham . We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

Laura was very friendly and…

Laura was very friendly and professional. Kept me informed throughout my time in the service centre. She explained the costs to me and went through the health check. Outstanding service from my initial enquiry right up to handing the keys back to me. To all JLR owners I would highly recommend Stratstone JLR Nottingham

29 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello, Philip
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

The level of service and timely…

The level of service and timely completion was excellent. Great service from Laura, Glenn and Sam as usual.

16 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Paul,
Thanks for sharing your recent experience!
It sounds like Laura, Glenn, and Sam have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

SAM WATHEY = THE BEST

Superb service = second to none.

18 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Ivor,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles

Great service

I have bought Jaguars from Stratstone Nottingham and they have serviced it since. They have been consistently excellent in every way. Lovely staff, they are always helpful and the car comes away clean every time. Nice coffee too! Special mention to Simon today who was great.
Many thanks

29 mai 2026
Avis spontané
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Réponse de Stratstone - Land Rover Nottingham

Hi Phillip,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles

The staff were very informative

The staff were very informative, cordial, friendly and patient prior, during and post purchase.
Rob Ratcliffe

23 mars 2026
Avis spontané
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Réponse de Stratstone - Land Rover Nottingham

Hello Rob, thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Noté 1 sur 5 étoiles

3 weeks trying to book my car in with…

3 weeks trying to book my car in with them, not a single phone call answered, and online bookings ignored. Terrible service.

27 mai 2026
Avis spontané
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Réponse de Stratstone - Land Rover Nottingham

Hi Darren,
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com, and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

The staff at Stratstone Nottingham are…

The staff at Stratstone Nottingham are always friendly and helpful.

5 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello David.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

Customer service is always good.

Customer service is always good. THIS IS A COMPLEMENT. NOT A CRITICISM
In my opinion though with such a big building, there should be some new cars to view while waiting and brochure and magazines available to read while waiting. Just seems to me there is a huge waste of space

1 mai 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Mike.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

Noté 1 sur 5 étoiles

Absolutely terrible the car has been…

Absolutely terrible the car has been with them for 3 days over 20 phone calls and no reply, absolutely terrible service. I would not use this dealer for anything totally unacceptable and totally unprofessional

8 mai 2026
Avis spontané
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Réponse de Stratstone - Land Rover Nottingham

Hello Gavin.
I am sorry to hear that you are struggling to get through to our dealership in Stratstone Land Rover Nottingham.
Please email us with your details to stratstonecustomercare@stratstone.com and we will ensure that you are contacted back.
Thank you,
Stratstone Land Rover Nottingham Customer Services

Noté 3 sur 5 étoiles

I was charged an excessive amount for…

I was charged an excessive amount for labour.

27 avril 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Martin.

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Nottingham Customer Services

Noté 5 sur 5 étoiles

Great service and friendly staff.

Great service.

21 avril 2026
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Réponse de Stratstone - Land Rover Nottingham

Hello Wayne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Noté 5 sur 5 étoiles
Logo de Stratstone - Land Rover Nottingham

Réponse de Stratstone - Land Rover Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Nottingham Customer Services

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