Stratstone - Mayfair Land Rover Avis 

82
TrustScore 4.5 sur 5

4,3

14 Berkeley Street, W1J 8DX London, GB


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Lisez les avis des autres

Noté 2 sur 5 étoiles

Very good at selling you a car. Service from that moment onward was non existent. Original salesman didn't respond to follow up emails once he had his sale. Then contacted Mahmood who promised to l... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have dealt with Chris and Peter at Stratstone Mayfair previously so went back looking for another vehicle. Although JLR have suffered the past few weeks with the Cyber attack Chris did everything to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional. Anthony then spent ove... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We bought our pre owned Range Rover Sport from Stratstone Mayfair without seeing it with the help of Kyle, Retail Sales Specialist and Paul Harris, Head of Sales . We were reassured that we would be... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Concessionnaire automobile
  2. Centre de contrôle technique
  3. Fabricant de voitures
  4. Garage automobile
  5. Service de vidange d'huile
  6. Vendeur de voitures d'occasion

Écrit par l'entreprise

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Écrit par l'entreprise

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

82 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(82)

4 257 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First class company

I had dealings with Frank, Peter and Anthony. They were all extremely courteous and helpful in going through the process of buying the car and explaining all of the controls. I would like to add that Anthony is a credit to the company.

25 avril 2024
Avis spontané
Logo de Stratstone - Mayfair Land Rover

Réponse de Stratstone - Mayfair Land Rover

Hello David,

Thank you for reviewing us!

Frank, Peter and Anthony will all really appreciate you taking the time to do this.

We hope you have a great day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter was fantastic

Peter was fantastic

5 avril 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Peter,

Peter loves receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Stratstone Customer Services

Noté 5 sur 5 étoiles

Excellent handover from Dennis

Excellent handover from Dennis. Great communication and delivery.
Much appreciated.

28 mars 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Andrew,

Dennis will appreciate you leaving this a review - thank you!

Have a nice day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Anthony delivered a car and was…

Anthony delivered a car and was absolutely great! Fantastic service and very professional and pleasant. Always send Anthony to customers.

8 mars 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Patrick,

Thank you very much for leaving a 5* review.

Anthony will really appreciate it!

Have a great day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Anthny

Mr Anthony was very helpful get car out. Top quality service.

6 mars 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi,

Thank you for giving Anthony such a great review!

It really means a lot to us.

Thanks again!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter was fabulous

Peter was fabulous, I have a loan car and he explained everything there was to know about the vehicle

26 février 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Amanda,

A big thank you for leaving a 5* review for Peter.

Have a lovely day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

fantastic service from peter

fantastic service from peter, he was great as always !!! 😊

2 février 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Fawzi,

Thank you for your positive review.

Peter and the rest of the team are always happy to help!

Have a great day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

My name is Carlton Williams

My name is Carlton Williams. We’ve just picked up our brand-new Range Rover SV.

Can I say what an amazing car this is. I would also like to thank Chris Cooper and Peter for their professionalism in helping us have a smooth transition to this new car, they both took their time to explain all the new gadgets that we’re not used to and all the different features of this car which has made life much easier for us.

I recommend anybody buying a car from Land Rover in Mayfair to ask if it’s possible to get Chris or Peter to go over the features with them.

Thank you Land Rover of Mayfair

Carlton.

31 janvier 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Carlton,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Chris and Peter.

We hope to be of service to you again!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Great handover experience

We took delivery of our new Range Rover at Stratstone. Mahmood took us through all the paperwork and explained everything clearly. He was very attentive and professional.

Anthony then spent over an hour in the car with us, showing us controls, features and setting us up with the app and answering our questions. He was very patient and sweet and made sure we were happy with everything before moving on.

There was a slight technical issue with the app but Clive fixed everything quickly and efficiently.

Overall we left feeling like valued customers and had a very positive experience. Great staff, great service.

26 janvier 2024
Avis spontané
Logo de Stratstone - Mayfair Land Rover

Réponse de Stratstone - Mayfair Land Rover

Hello,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Mahmood.

We look forward to welcoming you back.
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter Singh

Peter Singh is thorough, patient and calm. To get this level of care, service and professionalism is very rare thanks Pete for your help.
Thank you for which I have no words 10/10 service. Always available when needed and explains in detail and resolve situations.
Pete has been helpful throughout - thanks again for everything really appreciated it

4 janvier 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hello,

Thank you so much for your kind words!

We are so happy to hear that Peter was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter and Frank were amazing

15 janvier 2024
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Chris,

A big thank you for leaving a 5* review for Peter and Frank.

Have a lovely day!
Stratstone Customer Services

Noté 4 sur 5 étoiles

Follow-up review and warning about over-keen insurers

I've already written a review at the time of the sale to me of my car. Stratstone were very good, and Peter Singh (who delivered thee car to me), continued to be on call at almost all times of day and night while we tried to unravel why the car wouldn't move. We finally discovered it was because of the immobiliser insisted upon by my insurers Chubb, in spite of the perfectly good immobiliser in the Landrover provided by Metatrak. I finally persuaded the suppliers of the unwanted immobiliser, Global Telemetrics, to disable it, though I still have to pay for their tracking system. It wasn't within Peter's remit to help on this confusing matter which was all down to the rogue immobiliser, but he was by my side throughout and guided me expertly to get to the bottom of this nuisance of a problem. I couldn't commend him highly enough

8 décembre 2023
Avis spontané
Logo de Stratstone - Mayfair Land Rover

Réponse de Stratstone - Mayfair Land Rover

Hello Nick,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Peter.

Enjoy your day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter is always on hand to resolve…

Peter is always on hand to resolve issues around my car

3 décembre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Sandeep,

Peter will appreciate you leaving this a review - thank you!

Have a nice day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Terrific Stratstone Mayfair experience

Delivery man Anthony was very thorough when delivering the vehicle and going through the functionality and Chris was super helpful, as always.

30 novembre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Mark,

Thank you for reviewing us!

Anthony and Chris will really appreciate you taking the time to do this.

We hope you have a great day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Purchased a vehicle from Suki

Purchased a vehicle from Suki, was delivered by Anthony Tony, absolutely over the moon with the service from start to finish, both extremely professional and a pleasure to deal with. Really appreciated

29 novembre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hello,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience with Suki and Anthony.

Have a lovely day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Anthony did a good job introducing me a…

Anthony did a good job introducing me a range rover today and very polite. Regards
Chloe

23 novembre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Lee,

Thank you very much for leaving a 5* review.

Anthony will really appreciate it!

Have a great day!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Anthony …

Anthony gave ann excellent introduction to our car. Great sense of humour too!

4 novembre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Sapna,

Thank you for the great review!

We really appreciate you taking the time to feedback your experience with Anthony.

We look forward to welcoming you back,
Stratstone Customer Services

Noté 5 sur 5 étoiles

Bought a vehicle from Chris and Anthony…

Bought a vehicle from Chris and Anthony brought it to me. The experience and handover were excellent

31 octobre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hello Ed,

Thank you very much for your 5* review!

We value your feedback and take pride in providing the best possible customer service. We will ensure that your kind feedback is shared with Chris and Anthony.

Thanks again!
Stratstone Customer Services

Noté 5 sur 5 étoiles

Peter was excellent

Peter was excellent
Very helpful

20 octobre 2023
Avis spontané
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Réponse de Stratstone - Mayfair Land Rover

Hi Iain,

Thank you very much for leaving a 5* review.

Peter will really appreciate it!

Have a great day!
Stratstone Customer Services

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