Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Voir plus
L'entreprise a répondu
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Voir plus
L'entreprise a répondu
Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... Voir plus
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Centre de contrôle technique
- Fabricant de voitures
- Garage automobile
- Service de vidange d'huile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Écrit par l'entreprise
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Coordonnées de contact
High Street, CB227QD, Harston, England, Royaume-Uni
- 01223 081 183
4,3
Excellent
186 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Takes too long
The email confirmation told me MOT would take 1 hour, when I arrived they told me 2-3 hours and then all in I was there for 4 hours. Communication wasn't great, I had to keep chasing for updates.
26 novembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Amandeep,
Thanks for sharing your feedback on your experience with Porsche Centre Cambridge. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com? They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Customer Services
Excellent service from Porsche…
Excellent service from Porsche Cambridge. Weekly updates kept me fully informed, and the handover was simple and smooth. Very happy with the overall experience
24 novembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hello Simon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Porsche Centre Cambridge Customer Services
Excellent customer services all around.
3 novembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Porsche Centre Cambridge Customer Services
Porsche Cambridge excellent service
Porsche Cambridge excellent service. Much better than other Porsche dealers I have used.
8 novembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hello, Andrew
Thank you very much for leaving a 5 star review.
We really appreciate it!
Have a great day!
Porsche Centre Cambridge Customer Services
Fabulous service
Fabulous service from David and the team at Porsche Cambridge. Always going the extra mile to resolve the issue with my car.
3 novembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Steve,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with David at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hello, Gerard.
Thank you for your review and for recognising the team's efforts. We'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if you need further assistance.
Stratstone Brand Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Mark,
We appreciate you sharing your great experience with us!
Customer Services
Great service from Dave in service
17 octobre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Michael,
Thank you for letting us know about it; Dave will appreciate your feedback.
Customer Services
Very pleased with Porsche Centre…
Very pleased with Porsche Centre Cambridge
Service carried out on my 911 plus washed and cleaned
Thank you
Russell Culley
8 octobre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Mr Culley,
We're happy to hear that you were very pleased with the service on your 911, plus the wash and clean.
Thank you for your positive feedback; we appreciate it!
Customer Services
Pleasant and helpful staff
Pleasant and helpful staff, willing to help with genuine care. Great premises.
2 septembre 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Roel,
We appreciate you taking the time to leave us this amazing review!
We're so glad to hear our staff was helpful and caring.
Customer Services
Not the best communication
Not the best communication.
Looking to purchase extended warranty and assistance.
Payment link sent some time after requesting product.
Following payment, no confirmation about what exactly I have purchased such a policy schedule.
23 août 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Ashok,
Thank you for getting in touch.
I’m sorry that you haven’t been fully satisfied with your visit. I completely understand the frustration of this and I can assure you that this isn’t the customer service we do aim to provide.
If there is anything we can help with, please email service.followup@stratstone.com
Kind Regards,
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
Thank you for the five stars.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Kerry,
We're happy to hear that our communication and transparency met your expectations.
Customer Services
I have been a customer of Cambridge…
I have been a customer of Cambridge Porsche for around 15 years and have always found them incredibly friendly and exceptionally competent and professional.
I always feel like "one of the family" whenever my wife and I go their and even our dog is given a water bowl and treats.I cannot praise them enough and thoroughly recommend them.
20 août 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Philip,
We're happy to hear that you've consistently experienced our friendly and professional service over the past 15 years.
It's wonderful that you and your wife feel like family, and that we can also make your dog feel welcome.
We appreciate your recommendation!
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Graham,
We're so happy to hear that your visit was pleasurable because of Anjum.
Customer Services
Easy booking for an appointment
Easy booking for an appointment, booking team were helpful and prompt.
Service team call back with progression updates on the vehicle and let me know when the vehicle would be ready for collection on time.
13 août 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi,
We're happy to hear that you found the booking process easy and the booking team helpful.
We appreciate your feedback regarding the service team's updates and timely communication.
Customer Services
quality and value excellent
8 mai 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hi Robert,
We're happy our quality and value met your expectations.
Customer Services
Damaged vehicle whilst in their care
Damaged vehicle whilst in their care, and failed to provide an explanation of the warrnty work carried out to cure two oil leaks.
Whilst they have agreed to repair the damage, I end up with a car that's been sprayed and blended.
21 juillet 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hello Eddie,
We regret to hear about the damage and lack of clarity regarding the work performed.
We'll investigate the issues you raised with the repair and warranty.
Thanks for your feedback.
Customer Services
Polite helpful service as always
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visual check found dangerous rear tyres which extended the time you had the car. Loan car was almost new and comfortable thank you.
31 juillet 2025
Réponse de Stratstone - Porsche Centre Cambridge
Hello Geoffrey,
We appreciate you taking the time to leave us a review!
We're happy to hear that you found our service helpful and that your car was returned clean.
We are also glad the loan car was comfortable.
Customer Services
Réponse de Stratstone - Porsche Centre Cambridge
Hi Juliet,
We're happy you had a great experience with Anjum.
Customer Services
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