Stuart Line Cruises Avis 

21
TrustScore 4.5 sur 5

4,3

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Noté 1 sur 5 étoiles

Really disappointing . We were held up due the restaurant we were eating at not serving our food fast enough; we went across to express out concern of making the boat, we were issued our tickets and... Voir plus

Noté 5 sur 5 étoiles

Always friendly helpful staff in the office and onboard, nothing is too much trouble. It's easy to browse their timetable and book online. Exmouth's location gives plenty of choice for cruises - Exe E... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

A really rewarding morning on Stuart Line Cruises from Exmouth and up the River Exe. On a very sunny day, sights of the river, birds, sand banks, hills, and villages, with a commentary which was he... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having recently enjoyed a fabulous day trip to Brixham for the Pirate weekend. I thought I should say, what a fantastic trip, lovely cruise on spotless boat,with a fantastic crew, along the l... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de croisières
  2. Agence d'excursions en bateau
  3. Agence de voyages en bateaux de croisière
  4. Voyagiste

Écrit par l'entreprise

Award-winning, family-run boat trips on the beautiful Devon coast. As a local, family-run business for over 50 years, Stuart Line Cruises is dedicated to providing an unforgettable experience on the water. We take immense pride in our friendly, personal service; our crew are more than just employees - they are part of the family, ensuring every passenger feels welcome from the moment they step onto the quay. We believe that exploring the stunning Jurassic Coast and River Exe should be accessible to everyone. That is why we are committed to providing excellent value for money, offering high-quality, memorable days out that won't break the bank. With an extensive variety of excursions - from tranquil river cruises and bird watching to lively themed events and Santa Specials - there is truly something for everyone. We invite you to share your experience with us. Your feedback helps our family business continue to grow and serve our passengers for generations to come.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

21 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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4,3

Tous les avis

(21)

14 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Really disappointing

Really disappointing .
We were held up due the restaurant we were eating at not serving our food fast enough; we went across to express out concern of making the boat, we were issued our tickets and told to be at the dock for 3.30. The food didn’t arrive in time to allow for this, resulting in us missing the boat. We went back over and they were really unhelpful and really inflexible in finding a work around so we could still get a trip. They wouldn’t transfer it to the next day where they had 129 spaces left. Weren’t interested at all about helping us with a work around. Really disappointing.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great staff and value for money

Always friendly helpful staff in the office and onboard, nothing is too much trouble. It's easy to browse their timetable and book online. Exmouth's location gives plenty of choice for cruises - Exe Estuary, Jurassic Coast, South Devon coast, Torbay, Exeter Ship Canal, Air shows, Guided Birdwatching or festive cruises. Stuart Line cruises are excellent value for money as are snacks and drinks onboard with a licensed bar. Comfortable cruises all year round in all weathers and fantastic views wherever you choose to go.

30 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for taking the time to leave us such a wonderful and detailed review. We are so pleased you enjoy our cruises and we pride ourselves on everything we do. We hope to welcome you aboard again soon! Thank you once again, from all the Stuart family

Noté 5 sur 5 étoiles

We had a great day out

We had a great day out, watching the Torbay air display.
The staff were all friendly and helpful. This is the 4th year we’ve done it. And will hopefully return next year.

31 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you for taking the time to leave us a review and for your kind words. We are so pleased you enjoyed your trip and we are thrilled that you have chosen us for 4 years! It means such a lot and we pride ourselves on all that we do and offer. We hope to welcome you aboard again in the near future. Thank you once again, from all the Stuart family

Noté 5 sur 5 étoiles

Good trip

Good trip, good skipper with a sense of humour. Great value for money. Obviously if the tide is out it somewhat limits the scope of the cruise.

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A fantastic day out at the Torbay Air…

A fantastic day out at the Torbay Air Show. Great weather - saw a vast pod of Dolphins on the way and there was enough time to stop and watch them for a while before continuing on. Had a great spot to view the air displays - nothing like having The Red Arrows and the Typhoon flying directly overhead! Very friendly helpful staff on board

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

The weather was superb as we embarked…

The weather was superb as we embarked the Pride of Exmouth for the cruise to Torbay for the Airshow on May 30th 2026.
The sea was calm with the temperatures hot We had good seats with 180 panaromic views.As well as an amazing show of four hours Red arrows,Merlin Helicopters,Spitfires and Typhoons we had a Birds eye view of forty five minutes with dancing dolphins and flying tuna the best display ever seen in recent years by the boat crew.They were aubergine in the care of their sailors with delighful and helpful commentary and waitresssercixw for all drinks at reasonable prices.And the cost a mere £25 per head.We look forward to the Dartmouth regaate trip in August

30 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

A different way of seeing the Exe river and coastline

A really rewarding morning on Stuart Line Cruises from Exmouth and up the River Exe.
On a very sunny day, sights of the river, birds, sand banks, hills, and villages, with a commentary which was helpful and not intrusive.
Ice cream and refreshments can be bought on board.
From booking the tickets in the office the day before, which were very good value, to the experience on board, everything was done in a friendly and efficient way.

27 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for such a detailed and thoughtful review, Stephen! We are absolutely delighted that you had such a rewarding morning on the River Exe with us.

It sounds like you had the perfect sunny day to take in the beautiful Devon scenery, from the local wildlife to the sandbanks and villages. We are glad to hear you enjoyed the commentary, as well as the refreshments and ice creams on board.

Providing a friendly, efficient service and excellent value for money is at the heart of everything we do, so it is wonderful to know this stood out to you from the moment you booked in our booking office right through to your time on the boat.

Thank you for choosing Stuart Line Cruises, and we look forward to welcoming you back aboard for another cruise in the future!

Noté 5 sur 5 étoiles

Very enjoyable cruise with very…

Very enjoyable cruise with very pleasant crew. We are planning to do more cruises throughout the year.

31 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for the lovely review, Julie! We are delighted to hear that you had such an enjoyable cruise and that our crew looked after you so well.

It is wonderful to know that you are already planning to join us for more cruises throughout the year - there is always something beautiful to see on the water, no matter the season!

Thank you for choosing Stuart Line Cruises, and we look forward to welcoming you back on board very soon.

Noté 5 sur 5 étoiles

The whole trip from start to finish was…

The whole trip from start to finish was well organised and enjoyable. The boat was easy to access. The service of drinks and snacks was an added bonus. We did the river trip which was very interesting and scenic. The staff on board were lovely

26 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for taking the time to share such a lovely review! It is wonderful to hear that you had an enjoyable and well-organised trip with us from start to finish.

We are glad that you found the boat easy to access and that you enjoyed the interesting scenery along the River Exe. Our team works hard to provide great service - and a well-stocked bar! - so your kind words about our staff on board truly mean a lot to us.

Thank you for choosing Stuart Line Cruises, and we look forward to welcoming you back on board for another scenic cruise in the future!

Noté 5 sur 5 étoiles

A great experience

A well organised trip with helpful staff. Sailing along a very interesting and picturesque route was a great experience. Probably not so for the drivers stuck at the Ex Bridges!

11 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for taking the time to leave us a lovely review. We are so pleased you have had such a wonderful sailing with us. We hope to welcome you aboard again soon! Thank you once again, from all the Stuart Family

Noté 5 sur 5 étoiles

The whole trip from start to finish was…

The whole trip from start to finish was exceptional. The crew were absolutely outstanding. Jake our captain was very informative . Would highly recommend.

12 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for taking your time to leave a review. It really does meant he world to us. We hope you will be back on the boat soon and we are happy you enjoyed your last cruise.

Noté 5 sur 5 étoiles

Having recently enjoyed a fabulous day…

Having recently enjoyed a fabulous day trip to Brixham for the Pirate weekend.
I thought I should say, what a fantastic trip, lovely cruise on spotless boat,with a fantastic crew, along the lovely South Devon coastline.
A good few hours at Brixham.
Where else would you get a days excursion for such a reasonable cost.
We've had many trips with Stuart Line Cruises and many more planned in the future.
Anyone that hasn't experienced a day out or a trip with this local family business. I'd highly recommend 👌 🌟 🌟 🌟 🌟 🌟

4 mai 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for taking the time to leave such a glowing review. We are so happy you enjoyed yourself. We hope to see you again.

Noté 5 sur 5 étoiles

Well worth a visit for any trip

Very friendly and helpful staff, have used several times and while on the boat, the skipper is very knowledgeable giving information on the local area, scenery and the local wildlife. Family and pet friendly

12 février 2026
Avis spontané
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Réponse de Stuart Line Cruises

Thank you so much for your time to review us. We value your comments and as a family business, they really do mean a lot to us.

Noté 1 sur 5 étoiles

Exeter Canal Cruise

Exeter Canal Cruise, 01/10/25.
If Stuart Lines had been helpful and provided some form of transport from the original advertised start point it would have shown some customer care for passengers not familiar with the area instead of sending revised emails with inadequate information so near the start time(walking miles distance, option 1, second email).

I prefer to use Trustpilot.
If you had taken the time to read my review it clearly stated the start point alteration not the end !
The information messaged to me was a 5 minute walk,( from Exeter Quay to the other side of the Countess Wear Road bridge on the A379)

1 octobre 2025
Avis spontané
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Réponse de Stuart Line Cruises

Thank you for taking the time to leave a review. As a platform that we we not told about that has been used for reviews, we can only say sorry for the delay in replying now we have found it. Our official channels are Trip Advisor and Google.

In regards to your trip, we were told last minute about a problem with the swing bridge, meaning we were unable to do the full length of the canal. It is a 15 minute walk to the end departure location and this was an option to walk the final stretch, or to stay on the boat for a return trip, or to transfer to a different date. Due to the notice (a few hours), we were unable to find transport options for people other than these 3 options.

I hope this reply goes at least, some of the way to answering your concerns.

Noté 5 sur 5 étoiles

Cream Tea River Cruise - excellent crew - Jake, Dave, Isaac

Went on the Cream Tea River Cruise on 21st April 2025 - just £14 each and well worth it. Jake, Dave and Isaac were a great crew and really looked after everyone. Excellent trip, lovely experience, dogs allowed which was a huge bonus, cream tea was lush. On board bar/coffee/refreshments very reasonably priced. Had a great time, would definitely recommend.

21 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous day out

I would advise anybody wanting a leisurely view of the coast to take this boat trip. The captain gives a really interesting and informative commentary, and the crew members are great. Value for money most definitely.

7 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

great day out

We went on the Brixham Pirate Festival cruise and it was absolutely brilliant. The boat was well stocked with a range of snacks and drinks (including lots of gluten free snacks, which as a coeliac made life really easy). The staff were all super friendly and helpful. The announcements had lots of interesting facts about the area.
We were very lucky to have smooth seas and to see a pod of dolphins on the way back, for which they let us just watch them for a while.

6 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Well Done

Just wanted to say a BIG THANK YOU for a really great time at the Bird Cruise yesterday, well organised, an engaging team and a excellent Bird expert who gave a great comentary throughout the cruise.

Thanks and well done again

21 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Great trip

Wife and I were having a few days break in the Topsham area. Booked up, online, for river trip from Topsham and return train trip. All could not have been better organized. Great river trip. Skipper gave very short infirmative talks on items of interest. The two young crew members knew their job and were very smartly dressed. The youngest was apparently on work experience. Well turned out a credit to the team. After the trip we called into the local cruise line office for some local knowledge. All smart and a great help. Well done all. Thankyou

3 août 2022
Avis spontané
Noté 4 sur 5 étoiles

A coach load of us went on a cruise…

A coach load of us went on a cruise including a cream tea with Stuart lines, the cruise was just about average but the cream tea was great prepare by Sheila the office lady standing in to help she was a star, if the rest of the business had been as good it would have been 5 stars.
Thank you Sheila for rescuing our trip.

23 septembre 2021
Avis spontané

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