subtel.co.uk Avis 

good product

I was very pleased with the ease of ordering online, the competitive prices, the on-time delivery, and the quality of the goods purchased.

If I could give no stars at all I would.
Having ordered a battery for my TomTom Go 5000 on 14th May from Subtel, it was not as advertised, the correct one for my machine.
I watched an online video on how to remove the old battery and gained the exact details of the correct battery.
I returned that first one and, as I needed to use my Sat Nav, I re-ordered one with the exact number and description needed. I had now paid for both batteries.
When the second one came it was nothing like the correct one pictured on Subtel's site being tiny and wrong in every sense.
I rang the company and was told not to send that back but to send photos of the one it should have been and the one received.
I HAVE NOT HEARD ANYTHING SINCE, NO APOLOGY, AND HAVE NOT RECEIVED A REFUND FOR EITHER BATTERY.
I have since bought the correct one from elsewhere.
This matter has been ongoing for over 5 weeks now. The cost of both batteries and return of the first total £49.90.

This is a scam company. I’ve always had extremely good service from DPD and I don’t think Subtle uses them. I was told I missed my DPD delivery but received no notice at the door, Subtel said the parcel was delivered to a holding station 1hrs commute from where I live - again a scam no one leaves a parcel for collection in London on the opposite side of the city. subtel have stopped commutating and have not reimbursed my money. Do look at the distribution of reviews of this company, the number of 5s and 1s is very unusual. I would believe the 1s! It makes me think that the 5 star reviews are not real! In response to the comment from Subtel below - it is dated 28th June nearly 30 days after delivery - it is now 16th of July and no further correspondence - so this is getting so late that I don't believe they will ever refund my money - over £30 waisted!

Great price and arrived within a few days.

Easy order process, quick delivery, and the product works as it should. Very Happy.

Another order delivered on time with no problems… they just do what they say.
Thanks again.

Easy to order, arrived on time and exactly as described. Works extremely well and did as exactly what was required.

Replacement battery for my Garmin Edge arrived as promised. Would have preferred a product made in Germany or at least outside China. The label was on the wrong side of the battery which could have been a bit confusing but other than that all was good.

Battery charger arrived very quickly after ordering. Worked perfectly thank you.Good job well done.

Excellent service, Great price and Quick delivery. Would strongly recommend this website!!!!!

Excellent customer service ... Good quality goods at an affordable price. Kept informed of the dispatch date and delivery date all through the order status . Stress free , very impressed I will buy from this company for batteries from now on and can fully recommend them . Thank you .

A quick and easy transaction.
Would recommend.

Fast response.

Found what I wanted at a great price, delivered on time with no issues and was kept informed on status of my order, I would highly recommend this company based on my experience.

Quick delivery, and quick response from customer service team when I contacted them.

Subtle also known as Cellonic are a very efficient company who provide excellent products such as batteries and battery chargers. I have purchased two such chargers in the last two years and they are excellent and reliable. Their chargers also give a digital reading so we know how much of a charge a battery is holding at any given time .They have a large stock of batteries and chargers for many types of electrical goods which in my experience are as good if not better than original brand names .
Subtle are highly recommended by myself

Prompt delivery. Product as described