Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said... Voir plus

Noté 1 sur 5 étoiles

I purchased a suitcase after extensive research. Later that day, it was cancelled due to 3-4 week backlog. Why couldn't I been given the option of waiting? Why didn't they know when I booked it - t... Voir plus

Noté 1 sur 5 étoiles

Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I... Voir plus

À propos de l'entreprise

  1. Magasin de sacs et de valises
  2. Magasin de vêtements

Informations provenant de diverses sources externes

Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.


Coordonnées de contact

1,1

Mauvais

TrustScore 1 sur 5

548 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You are running a great show.

I wanted to give a Cross pen to my physician. I ordered a model that I found on the internet and asked the gentleman that took my order to have it engraved with his name. I received my order in great condition one day prior to my going to visit my physician. I like the letters of the engraving and I will think of you whenever I need similar services and I am asked for a recommendation.

17 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

How Fortunate to Discover Suitcase.com!

It is my good fortune to have found Suitcase.com. I called the store directly and placed the order with their sales rep. He was courteous and helpful. He told me when the piece of luggage would arrive and from which shipping point. My luggage arrived three days early and all was in good order. The price of the luggage piece was the best online price being offered and I was able to talk to a live person.

15 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Awesome, loved them and quick delivery.

The rep at Suitcase was very helpful and placed our order, we received them 5 days before the expected delivery date. The pen and engraving were high class. Very good responses from the upper management team.

15 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Best price on the internet and fast shipping

I couldn't find a better price anywhere (including Amazon). Suitcase.com shipped the suitcase immediately and it arrived in perfect shape. Shipping included in the price. No complaints! I would use this company again.

15 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Wonderful on-line customer service

Had a tough time finding the High Sierra 28" Upright in red. Customer service made sure they had it in stock and it arrived very quickly. Nice looking piece of luggage, very well thought out, great for college students! I have three now, one in green, blue and finally, red!

12 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

The bag is beautiful

The bag is perfect. However, it took 3 days for UPS to deliver it, so I wouldn't order anything else if UPS is the carrier.

9 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Quick and Easy!!!!!

Easy to find what we wanted, best price anywhere on internet,. Ordered, get confirmation and tracking and received before we knew it - quick and easy!!!!!

8 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Kept me informed

Most important customer service item, especially if an item is delayed is to keep the customer informed. There was a not unreasonable delay and the company went well out of their way to keep me informed and up to date on the progress of the order and even exceeded their projected ship date. Well done.

8 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Great price and fast delivery!

Purchased a very nice Samsonite at a very reasonable price. It arrived in a few days and was exactly as pictured and described on-line. We have not taken a trip with it yet, but looks like it will work out great for us.

6 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

A great company to do business with!

We recently ordered luggage from Suitcase.com. Prior to its arrival, we decided it was really not what we wanted. The people were exceptional about advising us as to what to do to return it. We then ordered luggage from them that was more in tune with our needs. Great customer service. I have recommended Suitcase.com to friends.

5 septembre 2014
Avis spontané
Noté 4 sur 5 étoiles

Ordering process was easy, timely delivery

We already knew the luggage we were ordering because we already had one and we were just looking for another one at a reasonable price. Suitcase.com was the most reasonable, with free shipping and a very timely delivery. We had no issues with our order, so we would consider using them again.

3 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Amazing price for Quality Luggage

This is the first time I tried Suitcase.com. I was hoping they were a good source for quality luggage. The Samsonite suitcase was awesome. Great price and good delivery. I was so impressed with them that I bought another piece of the set from them. I highly rate them. Good dealer and very fair price.

2 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Great to work with and would order again.

The WEB site had incorrectly indicated that shipping was free. However, the item cost less that the required minimum in order to recieve the free shipping. I called the support number and they immediatly corrected the WEB site listing and honored the what the cost would have been with free shipping. They made it right without any hesitation.

1 septembre 2014
Avis spontané
Noté 5 sur 5 étoiles

Arrived in a jiffy

I am pleased with the purchasing process of the suitcases. I haven't used them yet so I can't review how well they worked yet, but I can only imagine they will work well.

31 août 2014
Avis spontané

L’expérience Trustpilot

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