O acquistato tramite online da voi sono trascorsi tanti giorni e nn mi arriva niente ancora
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
O acquistato tramite online da voi sono trascorsi tanti giorni e nn mi arriva niente ancora
L'entreprise a répondu
Received wrong item, wrong size. Followed procedure to receive return label, they requested photo, sent photo, no reply. Contacted them several times about labels, they would not respond until I said... Voir plus
I purchased a suitcase after extensive research. Later that day, it was cancelled due to 3-4 week backlog. Why couldn't I been given the option of waiting? Why didn't they know when I booked it - t... Voir plus
Sent an email saying package is bent. No response. When I emailed asking where is shipment, I got a response saying they'll get with warehouse and a bunch of "!" Showing irritation I'm asking since I... Voir plus
Suitcase.com offers top brands on suitcases, luggage, computer bags, briefcases and more, free shipping and hassle-free returns.
435 Boston Post Road, 01776, Sudbury
I've purchased two different pieces from this site on two different occasions. I would recommend to friends. Do your homework to compare prices, but I feel both orders were great savings and easy to order.
I was very impressed with the processing of my order,and how fast I received it.
I would not hesitate to place another order from Suitcase.com
BILL
I ordered a carry-on suitcase for a trip two full weeks in advance and still did not receive it in time for my trip. The product to one week just to ship and over a week to get to me. Customer service was useless and had no information for me regarding when to expect delivery of my item. I got this email for a survey and I hadn't even received my product. Overall bad experience. Never again. Lesson learned. I will be returning this product whenever it finally gets here
The order process is smooth. The item is just as described. The price is good.
The product was exactly what I asked for, no complaints. It was just that the shipping took several weeks and there wasn't any communication to help me feel at ease with the delay.
My husband really wanted another Samsonite 21" carry-on but with only two solid wheels instead of the popular four-wheeled spinners. After much searching both in stores and online we found what we were looking for within our price range. The transaction was painless, and it arrived in the time they said it would. I would buy from this site again.
Why did they ship my order on Tuesday if I placed the order on Sunday?

Réponse de Suitcase.com
I purchased luggage $100 cheaper than anywhere else. I received it faster than I expected. Quality product from a quality retailer.
Perfect size and styling... matching the leather in my Stingray. I'll be back for more. Fast delivery too!
I ordered a piece of luggage from them that they indicated "In Stock". After a few days of no message regarding shipping, I called. They said that they had the item and it would ship "today or tomorrow". I waited. I called again the next day. Same story. I waited and still no shipping notice. I called again and was told the item would be in at the end of the week and that they were sorry for the inconvenience. Finally, someone called me and said the item was backordered by the manufacturer and it would not be in for three weeks. The order was cancelled and they refunded my money. However, I had to an extra $20 to get the item from another vendor. Great prices, but they don't deliver and do deceive.
happy with the bag, the inside is in plastic, I was expecting textile.
unexpected COD charges .. half of the value of the bag when it arrived...
Its a great site for luggage, fast and prompt service, if you are planning to travel domestic or international, best place to order your luggage, so what are you thinking, log on now :)
Suitcase.com is the best website I've found for quality leather goods--I am especially fond of well designed, high quality leather handbags, backpacks and accessories for work and travel. Suitcase.com will be my first stop from now on.
After weeks of searching for just the right bag, my red, Clark & Mayfield, cross-body laptop bag met all of my needs and exceeded my expectations. Excellent design and exquisite quality!
They have awesome, quality selections,
and I love their free shipping on orders of $75 or more! Their customer service is spectacular!
I had ordered from another company the exact same Samsonite suitcases... I found your website and, lo and behold, there were the same exact same suitcases for $62.00 total less. So, I cancelled the first order and ordered from you guys. The cases came very quickly also. Very happy with my purchase - like the suitcases very much.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.