Sunshine Home Improvements Avis 

I would like to say how impressed we were with Paul and Joel for doing such a professional job to high standards. They were punctual and efficient and cheerful and cared about their work, leaving our home with three nice windows and a draft-free, waterproof door.

Recently had 16 triple glazed windows, 3 external composite doors and double French patio doors with Sunshine January 2025.
Mostly satisfactory but not without issues.

Sales person was nice and answered our questions. Sales pitch regarding pricing was the usual tactics that we’ve come to expect with all Window companies during home quotes, they must all have the same handbook.
Made a few phone calls back and forth the boss to “knock the price down”.
Sunshine were advertised as offering NHS Blue Light discount which was nice and apparently worked out at roughly £200 off each window.
Were they the cheapest? Not by a mile, but I was happy that I was getting what I wanted so went ahead with the contract during that visit.
Windows and doors were arranged to be installed 2~ months after contract agreed due to Christmas and the job was mostly completed in 3 days.

The team who completed the install, lead by Morgan, were very friendly and overall I was happy with their work. No scaffolding was required as they completed the install from the inside of the house.
My only caveat is that they may want to work a little bit on their clean up skills once they’ve finished though as there was quite a bit of mess from dust/debris around window/door frames both inside and out and something red that had dried on a window handle that needed to be cleaned off.
The work men themselves were fab and would get a 4 star rating if this review was solely based on their performance and finished work, would have been 5 if they’d done a better job cleaning up at the end!

However this is where this review loses another star.
We’re awaiting some child restricters to be added on to 3 upstairs bedroom windows as whilst they were on the original point of sale contract, the surveyor who came to measure up left them off his report.
We’re also awaiting additional thumb turn locks to be added to the inside of all 3 external composite doors, at no additional cost, as they are Yale key locks but require keys to open on both sides due to having a pull bar instead of a handle, so bare this in mind for your own door choices as we were not made aware of not having keyless opening from the inside at point of sale, only advised how Yale locks worked with instant locking when door closed (we were already aware with our old door).
This for us as a family with young children is a safety hazard in the event of needing to escape urgently and weren’t happy or willing to leave them as is.
These additional works will take an additional 7-10 working days to complete due to needing to be ordered in and then installed.

I was also extremely disappointed by the final colour of the composite doors as I had chosen what was labelled as “Premium Pastel Blue” and was pictured on a door as a nice turquoise/vibrant sky blue but turned out to be more of a pale grey blue which is in fact closer to the “Premium Pigeon Blue” RAL colour option, which was still nice but not what I was expecting when I made my colour choice from the brochure pictured selections.
The door colour RAL code advertised matched the brochure and the paint can that was used to spray the trim to match so the correct code had been ordered.
When the boss came out the next week to inspect the issues, we agreed to disagree as to his eyes it matched on the block colour example pictured in the brochure and I couldn’t be bothered to argue as I just wanted my house back to normal after moving everything for the work access and didn’t want to have to wait even longer for the doors to be resprayed a different colour, most likely at extra cost if we would have needed to colour match a custom colour that I was actually wanting and just wanted the door and window locks sorted and be done with it.

Maybe the company should update the picture used of the “Premium Pastel Blue” Composite Six/Four door on page 25 for the composite door collection in the brochure to actually match a true life representation of the final colour as I wish I could add pictures to this review to show the difference…

By the end of it, I was left with the impression that he only cared about us signing the work off so the finance company would release the payment, rather than actually wanting the customer to be 100% happy with their decision to spend £27,000…
As per our conversation during his visit he said he’d send us an email confirming the above work still to complete and another email to sign off the work to release the finance to their company.
Upon receipt of said emails, my husband queried via email about not signing until all the work was finished and he instantly rang me to confirm that his prior email was a guarantee of the additional work to be completed within the next 7-10 days and the parts had been ordered once he’d gotten back to the office as discussed.
I felt pressured into complying quite honestly.

Let’s see how it turns out…

Morgan & his team were very experienced & worked well as a team, great workmanship & cleaned up after completing the work. would highly recommend sunshine home improvements & especially Morgan & the boys, Thanks again.

Paul and Joel fitted our new windows seamlessly without any hassle. They informed us how the fitting work as they were installing the windows, giving us guidance on maintenance and how to ensure good ventilation once our new windows are installed. Excellent service!

Paul and Joel were fantastic, very polite and efficient with their work. Very friendly and asserted our questions in full. Highly recommend.

Really impressed from start to finish!!
Each day Morgan and the team arrived on time, and completed the work with minimal disruption while myself and the wife worked from home.

Morgan was professional and very approachable ensuring the team completed a high quality install, and went the extra mile to ensure we were satisfied with all aspects of the work!!

As promised by the Sales rep, the products are quality/high end! Really impressed … they have transformed our home.

I would highly recommend Sunshine Home Improvements to anyone thinking of changing their windows and doors!

Also, if at all possible request Morgan and his team!!

Had a great experience with this company. Everything ran smoothly. All team members of the company I dealt with were friendly and professional. I Would highly recommend Paul and Joel the window fitters, they work so hard! The temperatures they had to work in whilst doing my windows were freezing but there was no complaints from them just hard working lads with great attitudes. Thank you very much.

Paul and Joel were very professional and friendly. They changed my four windows in less time than I thought and the job was clean and neat!
I also found the whole process very smooth, and was very happy with the interactions I had throughout, from the salesperson to the all the people I spoke to on the phone!

Had three windows a new front door and a new roof on the porch on side of the house fitted end of November by Morgan and his team all windows fitted quickly and too a high standard. The roof was fitted well, yet had to contact sunshine within a few days due to a water leak they sent someone down after a couple of days to sort it out. Excellent service.

Just had Paul and Joel fit 2 doors and a window what an amazing job they did would highly recommend them

Very professional kept us involved in all the decisions always on time and very polite.Would recommend Joel and Paul to all my friends if they are going to have replacement windows.Very pleased with the results

Very professional crew Paul and Joel could not do enough for us very helpful and cleaned up at the end of the day, they where very polite and friendly through out our 3 day installation of our windows. Highly recommended.

Good professional company couldn't fault them in anyway always tidy and polite great company would highly recommend them to anyone my windows look great thanks

Morgan’s team- Completed the work quite fast, excellent team and service, amazing team :)

Morgan’s team were great. They managed to get a 2 day job done in a day and weee very professional and clean. The work was completed to a very high standard and I couldn’t be happier with the results.

Had new windows installed by Paul and Joel, nothing was too much for them, clean tidy and very professional. Went the extra mile! Would highly recommend them to anyone

Ashley and Josh visited our property today to fit windows and front door, me and my partner are chuffed! Boys were very friendly and did an excellent job and left no mess. Would recommend and will be back!

Ashley and Josh came today to fit 3 windows & a front door, boys were good as gold and they’ve done a fab job! Thanks both

This was a great company to work with, good communication from start to finish,excellent quality windows and finish,fitters Paul and Joel were friendly, polite,and showed upmost respect for my home, cleaned up behind themselves, would definitely have them back in the near future and would highly reccomend.

Had a great experience with this company after being delayed through no fault of their own Paul and Joel worked really hard to finish the job on the original schedule very conscientious lads whom brought their own bit of sunshine to an otherwise cold and miserable day.