Supercard Black Avis 

795
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 4 sur 5 étoiles

There are many supercard offers included such as free holidays, flight ticket. In addition it allows me to save many £s in shopping as it covers many super markets and fashion stores. Only annoying th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing. 1. Suddenly card stop working for redemption. 2. Discount % going down rapidl... Voir plus

Noté 4 sur 5 étoiles

Every penny counts! Saving money on your purchases with the Supercard Discounts is really awesome! Thanks for helping, Supercard. I would really appreciate if you could consider more offers by bringin... Voir plus

Noté 4 sur 5 étoiles

Supercard is a lovely membership where you can save a lot of money on brands as well as amazing travel perks. Customer service are always there for you and are always looking to improve their serv... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de presse et de marketing

Informations provenant de diverses sources externes

Supercard is a brand new type of membership scheme, packed with proper discounts and genuine freebies across some of the UK’s best-known brands. Restaurants, shops, theme parks, gyms... the lifestyle you deserve has never been so affordable.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

795 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(795)

3 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Supercard has a lot of retailers with…

Supercard has a lot of retailers with good discounts. I have used it on number of occasions and saved money. Once purchased the vouchers or codes via email fairly quickly.
There is only 1 problem, their Android app does not work. If you have iOS device you can do everything through the app but if you are on an android device you will have to logon to their website for purchasing the voucher.

10 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

Supercard is really great to save…

Supercard is really great to save money. I recommend people to buy it. But it has a lot of problem which I'm facing.
1. Suddenly card stop working for redemption.
2. Discount % going down rapidly.
3. Some Companies gift card declined for payment like JD.
Hope management will look for this.

13 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Savings

Supercard is well worth it. I have used it a few times now and saved a fair bit. Would definitely recommend

22 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Targeting vulnerable people

Someone acting on their behalf phoned my elderly mother and got her to pay for a membership she didn't need. The phone number that appears on the bank statement is slightly wrong. The company did give a refund when I explained what had happened.

20 mai 2024
Avis spontané
Logo de Supercard Black

Réponse de Supercard Black

Hello John,
Thank you for your feedback.
We are glad to hear our customer service team was able to resolve your query.
We have strict scripting for all sales calls and have mandatory vulnerability questions that should have been asked during the call.
We have received your information and our customer care team will be in touch with you soon.
Kind regards,
Jack M

Noté 1 sur 5 étoiles

Scam

Fraudulently signed up my 80 year old mother. She has dementia and no uses whatsoever for the card nor memory of being sold it.

2 mai 2024
Avis spontané
Logo de Supercard Black

Réponse de Supercard Black

Hello Beckett,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your mother’s details, if you could please kindly confirm via Trustpilot or via email her email, postcode, and membership ID (if you have it available).
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Noté 4 sur 5 étoiles

Great and intuitive to use

Easy to use to select and purchase gift cards at a discounted rate, an added plus is this was a perk of joining Community Fibre. My only complaint are the discount rates can be beaten by other similar sites (e.g. Edenred).

27 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Good

Great experience , it is easy to use and better than other ones I’ve tried , i recommend !

20 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

rewiew as before.scam email resulted in…

rewiew as before.scam email resulted in money taken for service not requested.,or delivered either.

12 février 2024
Avis spontané
Logo de Supercard Black

Réponse de Supercard Black

Hello Lana,
Thank you for your feedback and we are sorry you feel this way.
We have requested for you to share your details, if you could please kindly confirm via Trustpilot or via email your email, postcode and membership ID (if you have it available) then we can investigate this further for you and work together for a resolution. Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Noté 5 sur 5 étoiles

SUPER

For a free night away- Really fast replies, super easy to book and lots and lots of choice! Cant wait for the hotel stay

30 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent Direct Debit set up by them

Attempted contact with Supercard Black to find out why they set up a direct debit without authority, The advertised number is a different company and the options are to book free holiday, free plane trip, free hotel night or cancel subscription, no option to talk with customer services. And then you find they are always busy and will ring back - still waiting!! Phoned bank and advised unauthorised direct debit set up by them and account tagged to refuse any further requests from them. Still waiting to see why they think it is appropriate to set up fraudulent direct debit.

Update.... Waiting for Caitlyn to explain as promised..

29 avril 2024
Avis spontané
Logo de Supercard Black

Réponse de Supercard Black

Hello Ian,
Thank you for your feedback.
We can confirm we have received your contact information, and we will be in touch to assist you with your query.
Our email address is hello@mysupercard.co.uk.
We look forward to hearing from you soon.
Kind regards,
Caitlyn G

Noté 5 sur 5 étoiles

Great so Far

The Supercard team has consistently delivered exceptional service. Although I have yet to explore the full spectrum of benefits offered by the Supermarket and deals, the options available are vast and varied. The team members are not only friendly and approachable but also demonstrate a cool demeanor, always ready to provide assistance. Their patience shone through when I arranged a pampering hotel stay, an experience I savored. Next on my agenda is booking my complimentary flight to Europe.

4 avril 2024
Avis spontané

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