Order process was very good and staff at the Canterbury shop were very polite and helpful. I could not fault the staff at all. The only negative point is the sizing of the item. I bought a 2XL puffer... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Our local superdry store in Canterbury, an assistant was very helpful when shopping for my 16yr old son, fetching the correct sizes for us and ordering some trousers. She also suggested other styles t... Voir plus
The woman in store was amazing 🤩. Unfortunately your online services seem much more interested in reminding me to review and selling me other items than actually getting in touch to tell me when my o... Voir plus
L'entreprise a répondu
The assistant in your Canterbury branch was outstanding. She helped me select an Everest Bomber jacket and as the colour was not in the store she arranged home delivery. She was polite, friendly, he... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Canterbury
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
24 Saint Margaret's Street, CT1 2TH, Canterbury, Royaume-Uni
- 01227 781336
4,9
Excellent
207 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic quality as usual and lovely…
Fantastic quality as usual and lovely designs.
27 juillet 2024
Réponse de Superdry - Canterbury
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Réponse de Superdry - Canterbury
We appreciate you sharing your feedback with us. We always aim to offer the best service to our customers every time, so we're really pleased that you love your new purchase. Thanks so much for taking the time to give us your feedback.
Kind regards,
Superdry Care
Excellent staff
Excellent staff, shame the quality of the products is going downhill.
Pay your staff more & make t shirts that are indesctructable again.
8 juillet 2024
That’s how to sell coats
What can I say, the manager of the shop was so informative, personable and not pushy at all
20 juin 2024
Staff at Canterbury can never do enough…
Staff at Canterbury can never do enough to help you, they are so friendly and helpful
25 juin 2024
Réponse de Superdry - Canterbury
Hi there,
Thank you for taking the time to give us your feedback. We're really pleased that everything has gone smoothly.
Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
service and friendliness
The service and friendliness, helpfulness of staff at Canterbury excellent
15 juin 2024
Réponse de Superdry - Canterbury
Hi there,
Thank you for taking the time to give us your feedback, we're really happy to to read your comments. Thanks again for the review. We really appreciate it.
Kind regards,
Superdry Care
The sales lady was very helpful she…
The sales lady was very helpful she answer all my queries and her colleagues he helped to assist my husband .
15 juin 2024
Réponse de Superdry - Canterbury
Hi Mocasla,
Thank you for taking the time to give us your feedback.
At Superdry, we want you to have a great experience, so we love to hear from happy customers.
Thanks so much for your review and comments.
Kind regards,
Superdry Care
Very happy customer…
I was kept upto date of my order progress which was delivered within the stated time frame
5 juin 2024
The two staff members were so helpful…
The two staff members were so helpful and friendly when making an exchange. They also made us feel very welcome with our puppy .
30 mai 2024
It’s a bit tight in your shops for my…
It’s a bit tight in your shops for my son in his electric wheelchair.
22 mai 2024
Réponse de Superdry - Canterbury
Hello,
We appreciate you taking the time to review your recent experience with us.
Hello,
We always do our best to give our customers a positive experience, and we have taken on board your valuable comments.
Thank you for visiting our store, we really appreciate it!
Superdry Team
Friendly staff
Had a very experience in this store, staff were very friendly and helpful.
12 mai 2024
Really friendly staff
Really friendly staff! It makes a big difference when you're not confronted by grumpy shop assistants.
11 mai 2024
Great customer service despite it being…
Great customer service despite it being just before close on a Sunday
8 mai 2024
Réponse de Superdry - Canterbury
Hi Milena,
We appreciate you taking the time to review your recent experience with us. We always aim to offer the best service to our customers every time, so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.
Kind regards,
Superdry Customer Care
Great hoodie and a lovely colour
Great hoodie and a lovely colour, very cheerful staff on both floors.
1 mai 2024
I bought a t-shirt and a top for the…
I bought a t-shirt and a top for the grandchildren. They were thrilled, especially with the dragon motif for the boy and a glittering tiger top for the girl.
24 avril 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.