This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Voir plus
Établissement
Changer d'établissementUnit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Voir plus
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Voir plus
Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de vêtements
- Magasin de vêtements pour hommes
- Magasin de vêtements de plein air
- Magasin de streetwear
- Magasin de vêtements pour femmes
À propos de Superdry - Southhampton
Écrit par l'entreprise
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensCoordonnées de contact
Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Royaume-Uni
- 02380 637701
4,6
Excellent
201 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service in the southampton store
Excellent service in the southampton store they made up for the rude and unhelpful staff in the portsmouth store.
The store staff helped me so much with my query even if they could not provide the product I needed. They told me how to get it.
4 janvier 2024
Good January sale price
9 janvier 2024
Easy clear information when to pick up…
Easy clear information when to pick up item. Ease at picking up in store
3 janvier 2024
Good quality, fast service
Good quality. Fast service to replace jacket which was too small
29 décembre 2023
Very good customer service
I bought some skinny jeans in the sale as Superdry is a brand I’ve bought many times that I’m always happy with. Unfortunately the jeans were not comfortable and they did not stay up for some reason so I returned them to the Southampton store and explained the issue. I got a refund without any issue so was very happy with the outcome.
26 décembre 2023
Great shopping experience
The shop was well stocked. The staff were friendly and respectful.
5 janvier 2024
Quick delivery
Exchanged a pair of cargos. They weren't in stock so they assistant did an online exchange. Quick delivery and great trousers
28 décembre 2023
Excellent service from start to finish.
29 décembre 2023
Really happy with purchase and customer…
Really happy with purchase and customer service
26 décembre 2023
Knowledgeable and helpful member of…
Knowledgeable and helpful member of staff In Southampton store gave first class service when purchasing the Henley item of clothing.
1 janvier 2024
Always a great welcome at Superdry
Always a great welcome at Superdry. This time I went to Southampton. Thanks for your help and advice.
29 décembre 2023
Good customer service.
I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if they had one in stock, after checking on her tablet she confirmed they were out of stock, then she politely suggested she looked at the warehouse to see if there was one available....result!! It was delivered to our house four days later just in time to be wrapped for Christmas. Good job !!
18 décembre 2023
Excellent service and delivery
19 décembre 2023
Superdry southampton
Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!!
Did their utmost to sort out my sizes and colour requirements!! 10/10
Merry Christmas Superdry Southampton.
19 décembre 2023
Store assistant was really helpful
Store assistant was really helpful, explained I was able to order at the store.
Delivered on time.
7 décembre 2023
Staff who were happy to assist
Staff who were happy to assist. Found the coat I wanted. Staff were polite and helpful.
12 décembre 2023
Really helpful staff in the West Key…
Really helpful staff in the West Key Southampton shop friendly and smiling 😃
8 décembre 2023
The salesperson was amazing
The salesperson was amazing, finding me the correct size and style from my not very good explanation!
Thank you
6 décembre 2023
Very good customer service
7 décembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.