Banner for Superdry - Southhampton

Superdry - Southhampton Avis 

201
TrustScore 4.5 sur 5

4,6

Unit SU42 West Quay Shopping Centre, SO15 1QF Southampton, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

This was my first experience at superdry. There was 3 people at tills - was waiting for a while before they stopped chatting. Service wasn’t quick enough. After receiving the item the guy just... Voir plus

Noté 5 sur 5 étoiles

I went into our nearest super dry store as my husband had seen a jacket he wanted to try on, unfortunately the smallest size they had was a medium which was too big. I asked the sales assistant if the... Voir plus

Noté 5 sur 5 étoiles

Great staff..friendly and informative...AND let me leave my superdry buy behind the counter till after I'd returned from watching local football match!! Did their utmost to sort out my sizes and co... Voir plus

Noté 1 sur 5 étoiles

Absolutely awful delivery. I have ordered jacket and i was keep getting messages day by day delivery is rescheduled. I received message 10/10/2024 and arrived at the end 14/10/2024 and i had to instru... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Southhampton

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • Unit SU42 West Quay Shopping Centre, SO15 1QF, Southampton, Royaume-Uni

  • 02380 637701

4,6

Excellent

TrustScore 4.5 sur 5

201 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(201)

13 873 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I went to the store with my hubby as…

I went to the store with my hubby as we’ve noticed some great sale going on. He wanted to get some short cargo pants but they were none in his size. Store assistant came over, suggested that he will check if they are available online, found the size we wanted, ordered it then and there, took less than 5 minutes. With free delivery shorts arrived in 3 days time and they look great on my hubby.

8 août 2022
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hi Anna,

Thank you for taking the time to leave a review. We endeavour to give our customers a really positive experience, so we're really pleased that everything has gone smoothly. Thanks so much for taking the time to give us your feedback.

Superdry Care

Noté 3 sur 5 étoiles

Had a wonderful time and lots of…

Had a wonderful time and lots of options but a nasty smell around the shop. Bring in some febreze

6 août 2022
Avis spontané
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hi,

Thank you for taking the time to leave a review. We always do our best to give our customers a positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.

Superdry Care

Noté 5 sur 5 étoiles

The product is very good quality and I…

The product is very good quality and I am delighted with it. The delivery service was quick, and efficient and the entire shopping experience was positve. ☺️

31 juillet 2022
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hi Sylvia,

Thank you for taking the time to give us your feedback. We endeavour to give our customers a really positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.

Superdry Care

Noté 5 sur 5 étoiles

I ordered online and chose to collect…

I ordered online and chose to collect from local store. My order was there within 2 days! The item I bought is, as usual, great quality but I would advise going a size larger than you'd think.

25 juin 2022
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hi,

Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we love to hear from happy customers. Thanks again for the review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Thank you Southampton branch.

I messed up the online ordering. Lyndon at the Southampton store couldn’t have been more helpful, friendly and efficient. Really good customer service.

20 juin 2022
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hello Jill,

Thank you for taking the time to give us your feedback. We always do our best to give our customers a positive experience, so we're really pleased that you love your new purchase. Thanks so much for your review and comments.

Superdry Care

Noté 5 sur 5 étoiles
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hello Kat,

We appreciate you taking the time to review your recent experience with us. At Superdry, we want our customers to have a really positive experience, so we're really pleased that you love your new purchase. Thanks for taking the time to leave a review. We really appreciate it.

Superdry Care

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff. I didn’t know my daughter’s sizing so they were so happy to do an exchange and order in a new size for her. Quality of clothes was really good too!

19 mai 2022
Noté 1 sur 5 étoiles

Jacket still not arrived

Jacket still not arrived. It’s 4 days late. Called them and they said it’s been lost in transit. Sending a new one, which will take another 4 days. They did offer a £10 discount which is laughable

10 mai 2022
Logo de Superdry - Southhampton

Réponse de Superdry - Southhampton

Hi Jason,

Thank you for sharing your feedback with us. At Superdry, we endeavour to give our customers a really positive experience, so we're really sorry that we didn't meet your expectations on this occasion. We have taken onboard your feedback. Thanks again for taking the time to leave a review. We really appreciate all feedback.

Superdry Care

Noté 5 sur 5 étoiles

Fantastic Service.

From the time I ordered,until my items arrived I was kept updated. Amazing experience using this service & would highly recommend using Superdry on line service.
Well done 👏

30 avril 2022
Noté 5 sur 5 étoiles

I bought a jacket online

I bought a jacket online. I needed a bigger size so I went to the closest shop in my town( shopping mall in Southampton City centre) to sort the return and order a bigger size. The lady who served me was incredibly helpful and nice, great attitude. She sort everything out in less then 10min. 2 days later my new order was ready to collect, the gentleman who served me was just as nice as the lady 2 days before. Collection only took a minute or 2. I'm satisfied with everything.

28 avril 2022
Noté 5 sur 5 étoiles

Excellent service

Excellent service. Item I wanted was not in the store. The staff went out of their way to help - ordered for me in store on Saturday and it was delivered to my home two days later. Thank you to the Southampton Staff for being brilliant.
And the cardigan was awesome too!

4 avril 2022
Noté 5 sur 5 étoiles

The service from in store staff - excellent

The lady in the Southampton store was very helpful when I was unable to find what I was seeking (in store) and she was quick to offer to check the on-line stock and ordered exactly what I was looking for. It arrived as was communicated and the product was all I expected - thank you 10/10

26 décembre 2021
Noté 5 sur 5 étoiles

Happy Customer

Great coat. Lovely colour. Generous sizing, you might want to size down. Quick despatch & speedy delivery.

16 décembre 2021

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus