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Superdry - Westfield Derby Avis 

92
TrustScore 4.5 sur 5

4,6

210 Westfield Centre, DE1 2PQ Derby, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Better seeing the product i wanted in person, in the store instead of online as wasnt sure how many inner pockets where in the coat i wanted to purcase. Shop works nice friendly

L'entreprise a répondu

Noté 1 sur 5 étoiles

Unacceptable that no bigger than L sizes available in Derbion store. Also not a single coat available online 3XL when your sizes look to be done for children and not adults. I weight 97Kgs with 1.8... Voir plus

Noté 5 sur 5 étoiles

I actually went in store and spoke to a very helpful guy who went out of his way taking different sizes from the men’s and women’s section to see which fitted the best and then ordered my colour direc... Voir plus

Noté 5 sur 5 étoiles

The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I... Voir plus


À propos de l'entreprise

  1. Magasin de vêtements
  2. Magasin de vêtements pour hommes
  3. Magasin de vêtements de plein air
  4. Magasin de streetwear
  5. Magasin de vêtements pour femmes

À propos de Superdry - Westfield Derby

Écrit par l'entreprise

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Coordonnées de contact

  • 210 Westfield Centre, DE1 2PQ, Derby, Royaume-Uni

  • 01332 293540

4,6

Excellent

TrustScore 4.5 sur 5

92 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,6

Tous les avis

(92)

13 769 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality of product and calming shopping experience

19 juin 2024
Logo de Superdry - Westfield Derby

Réponse de Superdry - Westfield Derby

Hi Lucy,

At Superdry, we want our customers to have a really positive experience so we're really pleased that everything has gone smoothly. Thanks so much for your review and comments.

Kind regards,
Superdry Care

Noté 4 sur 5 étoiles

Lots of choice

I was looking for a new hooded top, there was lots of choices and larger size availability. My one complaint is how dark the fitting rooms are, it's hard to see the colours properly.

26 mai 2024
Logo de Superdry - Westfield Derby

Réponse de Superdry - Westfield Derby

Hello,

We appreciate you sharing your feedback with us.

At Superdry, we want you to have a great experience, so we're happy to read your comments about our product selection.

We have taken on board your valuable feedback regarding the store. We use all feedback to learn and improve.

Thanks for shopping with us, we really appreciate it.

Superdry Team

Noté 5 sur 5 étoiles

Good sale price and free delivery…

Good sale price and free delivery ordering through the actual store as they didn't have my size.
You could offer free delivery through website or click and collect for us public.

25 février 2024
Noté 5 sur 5 étoiles

They were great

The customer advisor went over and beyond to help me. He was so helpful and made the transaction super easy.
Thank you

31 janvier 2024
Noté 2 sur 5 étoiles

Bought a jacket from superdry this is…

Bought a jacket from superdry this is the second time it's happened I bought the silk bomber jacket for my partner only Tuesday just gone its threading already I've noticed with superdry they charge big amounts but probably pay next to nothing to them poor people who have to stitch and make the clothing because the jacket is poor I mean it feels great but there is some lines in the jacket where the thread has come away not happy at all but my partner doesn't want to take it back it's just principal and I think we should be compensated a little I paid 90 pound at least a courtesy gift card or something

16 janvier 2024
Avis spontané
Noté 2 sur 5 étoiles

Bought a jacket from superdry this is…

Bought a jacket from superdry this is the second time it's happened I bought the silk bomber jacket for my partner only Tuesday just gone its threading already I've noticed with superdry they charge big amounts but probably pay next to nothing to them poor people who have to stitch and make the clothing because the jacket is poor I mean it feels great but there is some lines in the jacket where the thread has come away not happy at all but my partner doesn't want to take it back it's just principal and I think we should be compensated a little I paid 90 pound at least a courtesy gift card or something

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Good product and good customer service!

The jacket I bought is really good. Looks very good and keeps me really warm. Customer service is really good as well. I bought 2 medium jackets that unfortunately didn't fit well because apparently I am of small size so I returned them and returning them was a breeze. The process was very easy and the refund came in quick. Thank you Superdry!

27 décembre 2023
Noté 5 sur 5 étoiles

There wasn't my size in store of the…

There wasn't my size in store of the colour I wanted. The assistant ordered this for me to be sent to my house. This was on Boxing day and I received the coat on Friday.
Brilliant love the coat,colour and size

27 décembre 2023
Noté 2 sur 5 étoiles

Haven’t received an email to say my…

Haven’t received an email to say my order was in store and I’ve had to follow up via your ‘chat’

Colleague who helped me on the chat was very helpful although I found it strange that you don’t get a copy of your ‘chat’ as evidence you’ve spoken to someone

7 décembre 2023
Noté 5 sur 5 étoiles

Fabulous service

I returned a coat that I ordered online for a smaller size . They hadn’t got the coat in stock so they ordered one for me to be delivered to my home address & the coat was then in the sale so I got a refund too , brilliant service .

9 décembre 2023

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