What i do not like is the fact that Superdry will not accept Revolut. They should really state this on their website as this has put me off purchasing in the future.
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Lisez les avis des autres
Good quality products, nice fit and fast delivery...arrived 5 days early both times. Highly recommend 👌
The webshop is easy to navigate & use & the Returns process is fair & made easy. Sizing is not consistent across different products like sweat tops, jumpers & T-shirts...... a Med in a jumper does... Voir plus
So easy to navigate around the Superdry website. Always good deals. Gorgeous quality clothes. Delivery on time and you are kept updated until it arrives. Great service and friendly delivery people.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Inspired by the spirit of adventure and crafting premium products sustainably, Superdry is an exciting contemporary brand that fuses vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world-leading hand-drawn graphics and tailored fits. Superdry is built on style and celebrates this through five unique style choices/brands: Original & Vintage, Superdry Studios, Superdry CODE, Superdry X; and the Performance Sport Division. Superdry’s ambition is to become the most sustainable listed fashion brand on the planet by 2030 and, in 2021, won numerous industry accolades including the ‘Positive Change Award’ at the Draper’s Sustainable Fashion Awards.
Coordonnées de contact
Superdry Care, Unit 60, The runnings, GL519NW, Cheltenham, Royaume-Uni
- care@superdry.com
- www.superdry.ie
3,9
Bien
11 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Great service
Absolutely delighted with my online purchase. Super fast service will definitely order from Super dry again.
4 septembre 2026
I haven’t received my item yet
I haven’t received my item yet, but it says delivered. The customer service is so bad.
2 septembre 2026
Not that good experience
Pictures on models didn't really help me know how the fit is going to be like and refund took 1 month!
9 septembre 2026
Avis spontané
Tan jacket
Item came quickly. Unfortunately was too big and heavy and did not suit. I had to return it. Easy to return.
30 août 2026
Excellent and free delivery too
2 janvier 2026
Ordering and delivery was straight…
Ordering and delivery was straight forward and efficient. The recent item received was not quite what I expected as I found the sizing misleading, it was two sizes up from one that I ordered before as I understood it was a small fit. However the item barely seemed much different in size.
28 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Delay in shipping item
Delay in shipping item, automated AI chat bot tried to “compensate” me by refunding the shipping cost…on a free shipping order LOL. But item itself (when it arrived) was great.
25 août 2026
Réponse de Superdry
Hi Adam,
We appreciate you sharing your experience with us. We are truly sorry for the shipping delay you encountered and the confusion caused by our automated system's offer regarding the shipping cost.
We are, however, very happy to hear that you are pleased with the item itself once it arrived. Your feedback is invaluable as we strive to enhance our services.
Kind regards,
Superdry Care
I ordered from Ireland Dublin
I ordered from Ireland Dublin. And the 2 items didn't suit. They wanted me to pay for postage back to the UK and the cost was 17euro.
There ia one superdry store about 50km from my place..there is place to park and I have a flight risk child who has autism. This is why u shop online. Its not worth it
21 août 2026
Réponse de Superdry
Hi Jennifer,
We appreciate you sharing your experience with us regarding the return process from Ireland.
We understand your frustration with the cost of postage back to the UK, especially given your reasons for shopping online.
We are always looking for ways to improve our services and your feedback is invaluable in helping us review our return policies for international customers. We are committed to making our online shopping experience as convenient as possible for everyone.
Kind regards,
Superdry Care
Réponse de Superdry
Hi Camila,
We're so glad you appreciate the excellent quality and softness of our cotton fabric! Thank you for your kind words.
Kind regards,
Superdry Care
So easy to navigate around the Superdry…
So easy to navigate around the Superdry website.
Always good deals. Gorgeous quality clothes.
Delivery on time and you are kept updated until it arrives. Great service and friendly delivery people. Would highly recommend Superdry.
21 août 2026
Réponse de Superdry
Hi Veronica,
We are so happy to hear that you found our website easy to navigate and that you consistently find great deals.
It's wonderful to know that you appreciate the quality of our clothing and that our delivery service met your expectations with timely updates and friendly staff. We truly value your recommendation and are grateful for your positive feedback about your Superdry experience.
Kind regards,
Superdry Care
The quality in fabric has been reduced.
The quality in fabric has been reduced.
Sizing has changed from previous orders.
The length has been reduced/shrunk.
The loose fitting has gone, fitting is too tight now.
Description is misleading online as to actual sizing and fitting.
19 août 2026
Réponse de Superdry
Hi Conor,
We appreciate you taking the time to share your detailed feedback regarding the recent changes in our product. We understand your disappointment with the fabric quality, sizing, and fit compared to your previous orders. We are actively reviewing our product descriptions and manufacturing processes to ensure they accurately reflect our current offerings and meet our quality standards. Your insights are invaluable as we work to improve.
Kind regards,
Superdry Care
Réponse de Superdry
Hi Patrick,
We're so glad to hear that our service, from ordering to delivery, met your expectations. Thank you for your wonderful feedback!
Kind regards,
Superdry Care
Réponse de Superdry
Hi Brian,
We're so glad to hear you're happy with the quality and delivery! Thank you for your kind words.
Kind regards,
Superdry Care
Good quality hoody, delivered ahead of schedule
15 août 2026
Réponse de Superdry
Hi Teresa,
We're so happy to hear you're pleased with the quality of your hoody and that it arrived sooner than expected. We appreciate your positive feedback!
Kind regards,
Superdry Care
Réponse de Superdry
Hi Brendan,
We're so happy to hear you're pleased with the quality and timely delivery of your purchase. Thank you for sharing your positive feedback!
Kind regards,
Superdry Care
Order delivered promptly
Order delivered promptly. Size as per specified and good quality product
10 août 2026
Réponse de Superdry
Hi Jim,
We are so glad to hear that your order arrived promptly and that the product's size and quality met your expectations. We truly appreciate your positive feedback!
Kind regards,
Superdry Care
Réponse de Superdry
Hi Rafalryzyk,
We're so happy to hear you're pleased with the quality of our shirts and our fast delivery! Thank you for your wonderful feedback.
Kind regards,
Superdry Care
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