Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... Voir plus
L'entreprise a répondu
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Amazing Customer Service / Support! I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the c... Voir plus
L'entreprise a répondu
100% grate service easy to use fantastic customer service and very very helpful in helping you and thay call you back. All the times ive book up my fishing have never had a problem and feel safe usei... Voir plus
Always great to get to the lake but even better when you can dive into the nitty gritty before you get there. Swimbooker platform allows you to see what’s what and some lakes have a fly through t... Voir plus
L'entreprise a répondu
Contacted swimbooker support. Was was met with a really speedy reply. My problem was resolved super fast. Really happy with the customer support I received from Tamsin H.
Book fishing at over 400+ lakes around the UK & abroad with no additional booking fees! Download our mobile app (IOS/Android) to upload your catch reports, favourite lakes and much more!
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So easy to use left me time to concentrate on my fishing 🎣 🙃
Doddington lane pits. First time here with my mate 3 hour drive and we did 72hrs the last night my mis bivvy snapped due to high wind so we had to pack up. Only to get to the gates and they say we must pay £40 for them to open the gates . None of this was are fault and to behonest its disgusting behaviour from Doddington pits staff.. if u have to leave in a amergency be properd to pay £40 for them to let u out . Robbery
Contacted swimbooker support. Was was met with a really speedy reply. My problem was resolved super fast. Really happy with the customer support I received from Tamsin H.
I raised a problem and it was dealt with within 24 hours , a couple of emails back and forth and then a phonecall and all was sorted , I had used the wrong email address to sign in but they soon got the bottom of it ,Tamsin was great help and I thank her for her time and effort 👌
100% grate service easy to use fantastic customer service and very very helpful in helping you and thay call you back.
All the times ive book up my fishing have never had a problem and feel safe useing the the APP.
Amazing Customer Service / Support!
I used Swim Booker to book a session for my husband - super easy and straight forward! I made a mistake with my booking (contact details) and so contacted the customer support. Tamsin came back to me very promptly and politely, dealt with the issue efficiently and effectively and got everything sorted for me ! So thank you Tamsin!

Réponse : Swimbooker
Wow Tamsin was amazing from start to finish I had a request that was not easy and after a few emails back and forth we got it sorted very helpful and very friendly service thankyou very much

Réponse : Swimbooker
The platform is incredibly easy to use and customer service are rapid to respond to any queries.

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I messaged with a query and was contacted straight away with a friendly operator who dealt with it promptly and very efficiently.

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Very quick to respond and solve my problem. I'm very happy with everything.

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Quick response to the initial query I had and advice I was given rectified the issue immediately.

Réponse : Swimbooker
Very helpful on changing dates for me , stress free

Réponse : Swimbooker
Swimbooker were excellent very understanding and did there upmost to help .
Would use again with confidence

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Réponse : Swimbooker
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