Swim Now Avis 

Our 8 year old son has been having lessons with Jamie in Skelmersdale, and we are so pleased with how he has progressed. Our son has gone from being very nervous in the water to having so much confidence and absolutely loving his weekly lessons with Jamie. I can’t recommend Jamie enough.

July is an excellent swimming instructor. She is patient, professional, and explains techniques clearly, making lessons enjoyable and easy to follow. She creates a supportive environment that helps swimmers build confidence and improve their skills. I would highly recommend July from Swim Now to anyone looking to learn swimming or develop their technique further.

Sherzad

Great for building my daughter's confidence in the water.

Tom the coach at Crowne plaza Leeds was great. Very understanding and patient. Would recommend!! Thank you

Easy to sign up. Had 3 different instructors and July has been the best in improving my confidence in water and working on my techniques. I noticed I have improved.
It is quite expensive but I think it is worth the money.

Ian has been absolutely fantastic with our son. He is incredibly patient and has truly exceeded our expectations—especially considering our son couldn't swim at all when we first started. We believe swimming lessons are one of the best investments you can make for a child, and we are so glad we did.

Fantastic experience with swim now. The staff are absolutely wonderful and helped me to change instructors after my taster session as I wasn’t happy with the experience provided. Couldn’t be happier with Ian, very patient and lovely instructor. Very patient when I had to miss a lot of lessons due to injuring my foot because of the venue and helped a lot when I came back. Staff was very friendly when I first signed up as well. I feel much more confident now during my swimming lessons and would recommend swim now to other people especially Ian as he has helped me a lot.

Claire who teaches in north Bristol pools, is excellent. She has helped me come a long way with my swimming, improving technique each week, i thoroughly recommend Claire as a swim teacher.

Will from Swim Now has been fantastic. He engages with the children on a level they underatand and are comfortable with and it has given my Son so much confidence over the last 5 months.
I would highly recommend.

Neither of the boys could swim but that changed in a matter of weeks and they are now confident and able swimmers…Max is an excellent instructor and I’m amazed how much they have come on!
They enjoy every class so thank you Max for a great service!

Poppy has been teaching me from like 6 weeks now and seen such improvement with my swimming. She pushes me every session which I love so I know I’m getting a good workout! Excited for next 6 weeks

Max has been a great swimming instructor for our son. He learnt to swim well in a few months and has gone on to do his badges. Still going strong a year later and still enjoying his lessons.

I did not regret having my lessons with Swim Now. Max is an excellent coach and I admire him greatly at his patience and skills. I am a 43 year old lady, non swimmer with no confidence with water at all. From the very first lesson with him, I became confidence and started floating. He talked me through the structure of the lessons and I didn’t believe initially until he started the lessons with me. He always encourage me that I can do it and I actually was able to do it.

By 5th month, I grew from beginner to advanced to my amazement. The structure was plain and straight forward. His patience was non to compare with, His skills are top notch and makes Swim Now a better organization.

I would recommend Swim Now to anybody that wishes to improve their skills especially with Max. I am now a good swimmer and anybody that sees me will think I’ve had more than 10 years experience. lol

Excellent experience managed in a very short time to make me enjoyable swimming in the pool strongly recommended

Great experience. My 7 year old daughter has done lessons elsewhere for 3 years and never gained confidence. With just a few lessons with Kirsten she's gained so much confidence and is almost swimming without any aid. Couldn't be happier with her progress.

My lessons have been excellent but the company seems only interested in getting your money. They charge £53 a lesson, and in the small print it says you have to sign for three months. They take £219 a month in advance so that's £657 I've commited to pay them. None of this is explained over the phone - the only thing they care about is getting you to sign the direct debit and it's only after you've signed it that you receive the Ts and Cs. I did it through Bannatyne's gym where I'm a member so I trusted them to treat the customer fairly. I shouldn't have.

My instructor was ill last week but I don't get my money back, I get a credit which I have to use within six months whether I want an extra lesson or not. The only thing that was made clear was that I needed to give a week's notice if I was going to miss a lesson.

If I were you, I wouldn't get involved with this company at all. I used them because I'd had an illness that meant I struggled with breathing. I wanted to get back to swimming but felt nervous. My instructor has undoubtedly helped with that but I really don't need months of lessons - but I'm stuck with them.

I have very mixed feelings about Swim Now.

The swim teacher has been absolutely amazing with my child, who has additional needs…patient, calm, friendly, and genuinely understanding. He has made such a positive difference, and I cannot fault him at all.

Unfortunately, the actual company has been diabolical to deal with. I wish I had read the reviews before booking.

Firstly, trying to get hold of someone is a mission. You have to attempt contact multiple times before getting any response, which is incredibly frustrating, especially when you’re paying such prices.

I changed a lesson to a different day within the same week through the central hub, and it was confirmed with me a full 7 days in advance. However, this change was never communicated to the swim teacher. As a result, I wasted a 40-minute car journey after school with my child, only to find out upon arrival, while she was getting changed, that she was not actually booked in.

We had no choice but to turn around and go home, which completely disrupted the evening. For a child who thrives on routine, this had a significant impact and the evening did not end well.

To the swim teacher’s credit, he contacted the relevant team while we were there. However, nobody from the company bothered to contact me afterwards to apologise, explain what had happened, or offer any form of compensation. Instead, I had to submit a complaint email myself and repeatedly chase them just to confirm whether it had even been received, and I am still waiting to hear back.

Considering how much they charge, I would expect a far better level of customer service and communication. Sadly, based on my experience, I can understand why others mention a high turnover of teachers.

Would I recommend the teacher? Absolutely. The company? Unfortunately not.

I am a senior citizen who was a complete beginner, with no confidence at all. I have tried to learn to swim previously and had no success. I have been taking Swin Now lessons for 8 weeks with Ben in York and am so pleased with my progress. Ben is an amazing instructor and so patient with my fears. I would definitely recommend Ben and Swim Now to anyone.
CJP.

So far I cannot fault Alex. I’ve gone from being terrified to now confidently progressing at a pace where I see improvement each week. He acknowledges that I have ‘issues’ with swimming so whilst making sure I progress he fully supports me on the mental block I had & physically he encourages me to push myself. Every lesson is progress & he explains everything- the full whys & wherefores of the techniques

Jason is a great instructor. He concentrates on the correct techniques and makes the swimming sessions productive . I would highly recommend him and swim now.