I guess it was partly a computer problem, but I had trouble creating a new postcard with a duplicated map. I couldn't scroll to the bottom of the page, and had to make view teeny tiny to fill out. I w... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Sunny has been very helpful and great to work with from day one. Quick to answer questions, easy to deal with, and always follows through. Overall I am very happy I found Taradel!
L'entreprise a répondu
This is our second time using Taradel for EDDM as a small retail business. The process is so simple and straightforward. Our mailers looked great the first time around and I am sure our most recent or... Voir plus
The maps and all the demographic information are super helpful. Good customer experience. Two improvements I would LOVE to see are: 1. Being able to enter multiple addresses at once to the map.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Publipostage
- aussi dans
- Agence de communication
- Agence de marketing en ligne
- Imprimeur
- Service de développement des affaires
À propos de Taradel
Écrit par l'entreprise
Need new customers? We make marketing easy.
EveryDoorDirectMail.com (powered by Taradel) makes it easy to reach new customers with direct mail postcards, Google ads, Facebook ads, and more. Plus, track every call and click through our online performance dashboard.
Try our powerful app for free — and see why more than 20,000 small businesses advertise through Taradel.
Coordonnées de contact
Etats-Unis
- www.taradel.com
4,4
Excellent
774 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de Taradel
Thank you so much, Valerie! 😊 We're incredibly grateful you trusted us with your business, and your 10/10 review means the world to our team. Here's to keeping things super easy and delivering more wins together! 💪📬✨
Great customer service
3 juin 2025
Réponse de Taradel
Thank you so much, Mary! 😊 We're truly grateful you trusted us with your business, and hearing that you had a great experience with our customer service means everything to us. We’re cheering you on every step of the way! 🎉📬
The quick follow up and knowledge and…
The quick follow up and knowledge and expertise in the EDDM process was fantastic, after the confusion dealing with the post office and limited instructions available.
30 mai 2025
Avis spontané
Réponse de Taradel
Thank you so much, Nate! 😊 We’re incredibly grateful you trusted us with your business, especially after a bumpy experience with the post office. Your feedback means the world to us — and we’re thrilled our team could turn things around and make the EDDM process crystal clear! 🚀
Réponse de Taradel
Thank you so much, Kristin! 😊 We’re incredibly grateful you’ve trusted us with your business again — it means the world to us. So glad Sunny could help! Here’s to your continued success and many more wins ahead! 💙🚀
It was easy to find my target and know…
It was easy to find my target and know how much it was going to cost with adding the selected mailing zone. The ordering process was simple and easy. The only thing I suggest improving is phone usability. I originally tried on my phone I got so annoyed I almost didn't use your site. What saved you where your competitors websites being even harder to use. I am glad I gave you a second chance.
27 mai 2025
Avis spontané
Réponse de Taradel
Thank you so much, Emily, for giving us that second chance — and for your honest feedback! 😊 We’re thrilled the targeting and ordering process worked well for you, and we totally hear you on the mobile usability. It’s already on our roadmap for improvement. 💪 Here’s to smoother experiences ahead and your continued success! 📬📱
Réponse de Taradel
Thank you, Paige! 😊 We’re so grateful you trusted us with your business—and hearing that the experience didn’t feel like a sales pitch means everything to us. Your feedback inspires us to keep making marketing feel simple, supportive, and stress-free! 🚀
Réponse de Taradel
Thank you so much John! 🙌 We’re incredibly grateful you trusted us with your business, and hearing that you got great results means everything to us. Let’s keep that momentum going! 🚀📈
The combination of design and shipping…
The combination of design and shipping of postcards is the best I have tried yet
10 mai 2025
Réponse de Taradel
Thank you so much for your kind words Matt! 😊 We're incredibly grateful you trusted us with your business, and it means the world to hear our all-in-one design and shipping process stood out. Here's to even more postcard wins ahead! 📬✨
Réponse de Taradel
Thank you so much for your feedback Stephen! 😊 We're grateful you trusted us with your business, and it’s awesome to hear that the simplicity and ease of use hit the mark. Your support means everything to us! 🙌
Rachael is the best
Rachael is the best. I am not sure I would use this service without her help. I am very computer literate and have not yet been able to complete a mailing without her assistance.
6 mai 2025
Avis spontané
Réponse de Taradel
Thank you so much for your kind words! 😊 We’re incredibly grateful you trusted us with your business, and it means the world to know Rachael made all the difference. She’s a rockstar 💫 — and we're lucky to have her on your side!
Réponse de Taradel
Thank you for sharing your feedback. We would like to clarify that Taradel does accept all major credit cards, as well as ACH payments. We strive to make our platform as easy and accessible as possible for all customers, including payment processing.
If you ever experience any issues while attempting to complete a payment, our friendly Customer Success team is here to help. Please don't hesitate to reach out to us directly at customerservice@taradel.com or by calling (800) 481-1656. We're always happy to assist and ensure everything goes smoothly for you.
Warm regards,
The Taradel Team
GREAT SITE VERY EASY TO USE
GREAT SITE VERY EASY TO USE, WISH I COULD RESIZE TEXT AND PHOTOS AND CROP PHOTOS ON DESIGN TOOL
1 mai 2025
Avis spontané
Réponse de Taradel
Thank you so much for your feedback Katie! 😊 We're grateful you trusted us with your business, and your input means the world to us — especially suggestions like these that help us improve. We're sharing your thoughts with our team to make the design tool even better! 💡🛠️
Taradel is efficient and easy to use
Taradel is efficient and easy to use. Our first campaign with them went off without a hitch and I am very grateful!
25 avril 2025
Avis spontané
Réponse de Taradel
Thank you so much for your amazing feedback Jenna! 🌟 We're beyond grateful you trusted us with your business, and it means the world to hear your first campaign went off without a hitch. 🚀 Here’s to even more wins together!
I loved the ease of use and discounts !
16 avril 2025
Avis spontané
Réponse de Taradel
Thank you so much! 😊 We’re beyond grateful you trusted us with your business — and thrilled to hear you loved the ease of use and the sweet discounts! 💸 Your feedback means the world to us! 🙌
Réponse de Taradel
Thanks for the awesome review, Todd! 🙌 We're so grateful you trusted us with your business — and hearing that you found everything “easy to use” makes our day. Your feedback means the world to us! 😊📬
The whole process was pretty easy
The whole process was pretty easy! Can't wait to see the results!
10 avril 2025
Avis spontané
Réponse de Taradel
Thank you so much! 😊 We’re incredibly grateful you trusted us with your business — and thrilled to hear the process was easy for you. Can’t wait to see the results roll in! 🚀📬
Fraud Dont waste your MONEY!
This company lied. I spent 3189.00 dollars for 4889 mailers, 11k digital emails, and 50k google advertising. Not one single phone call. I called the company back and a Rebecca, told me to look at my dash board. and proceeded to tell me 20k impressions we on google already, 1600 people clicked the QR code from the digital advertisement, and several mailers went out. Then the dashboard said 400 minutes of conversation from the callers. ALL WAS A LIE! Number 1,Director of marketing called me after I complained and wanted receipts from the post office that they were made and mailed, proof from google that the ad was posted. Hold time her A$$ was lying too. She proceeded to send me a crop ledger they created saying that was a receipt from post office. Post office said they had no said ad for my company or from them. secondly google said the same thing. When I asked for Google ad receipt she retracted their claim of having 20k google impressions saying that google rejected the ad. Now, it doesn't take a rocket scientist to see "They couldn't falsify a google receipt therefore her excuse was it never ran, oh 1 day and google pulled it. I checked with google and that as well was a lie. Then I ask her to explain the false dashboard numbers. she said " that was a totally for all and that Rebecca miss read and the 400 minutes of calls was when she called me from the QR code". I was like YOU STILL LYING! because I read the line that said google impression and minutes. Number 2. the minutes was there on the dashboard prior to me talking to her, and that was another lie, the google clearly was on the line. therefore they are misleading people with fake reviews after time some one like me expose them. If you look pass all the fake 5 star reviews you would see several people experienced the same thing I did. DONT PAY THEM A DIME YOU WONT GET A CALL OR A CLIENT, THIS IS A SCAM, NOTHING WILL BE PRINTED, MAILED OUT OR DIGITALLY DONE. ONLY THE 3 RANDOM FAKE CALLS ASKING ABOUT EVERY SERVICE AND NOT BOOKING NONE After I complained THEY WILL GET SOME ONE TO CALL. CHARGE BACK IN FULL EFFECT!
28 mars 2025
Avis spontané
Réponse de Taradel
Hi there, we’re sorry to hear about your experience. Our team has worked directly with you to address your concerns and provided the necessary postage documentation and proof of services rendered. We take customer feedback seriously and are committed to transparency in every part of our process. If there’s anything more we can do, we’re here to help.
Quick and easy process for EDDM
3 avril 2025
Avis spontané
Réponse de Taradel
Absolutely love hearing this, Brian! 😊 We're so grateful you trusted us with your business, and your feedback means the world to us. Here's to making marketing quick, easy, and effective every time! 🚀
Bad software and controls
This company sent 52 separate duplicate mailers to my home. It was a service offering for a car brand that I haven't owned for 17 years. What an embarrassment for the business owner and a waste of expensive paper and postage.
31 mars 2025
Avis spontané
Réponse de Taradel
We sincerely apologize for the experience you had with our service. As we shared in our calls and email communications, there was an unusual technical issue which caused duplicate mailers to be sent in error, and we deeply apologize for the inconvenience this caused you and your team.
At Taradel, we take quality and accuracy very seriously. Since this incident, we have implemented enhanced quality control measures to prevent anything like this from happening again. We appreciate your feedback as it helps us improve and ensure a better experience for all customers.
Réponse de Taradel
Thank you so much! 😊 We’re incredibly grateful that you trusted us with your business—and hearing that you had a great experience with our platform and support team truly means the world to us. Here’s to your continued success! 🚀
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