TeamSport Karting Avis 

Do not trust. They have allowed someone other than myself, make a booking using my credentials at a site 200miles away from where I live! According to customer service agent no complaints process!!

As a long time Karter at TeamSport I'd say it's mostly been a positive experience, aside from the odd entitled staff member or faulty track sessions/Karts I genuinely do enjoy myself. The price probably isn't worth it if you don't have a membership? but if you're young and want to get the most out of it, I advise Cadet Academy. Remember this is a motorsport, You're not always going to have a positive run. But TeamSport could definitely do better with Staffing/Kart Maintenance. Your motto is putting the customer on the pole! Preach it!

Took my son on his 8th birthday to the Dundee centre and he loved it. The staff were amazingly kind and made him feel special; the silly little helmet coverings and the gold suit were an amazing touch :)

The kart was good fun, felt safe and it wasn't too fast for a beginner. Overall, great experience and will be going back on a regular basis.

Was supposed to be 342 but running so late, couldn’t hang around for the final session

WARNING: it’s Disgusting how they rob you of your money, £4 for a bottle of coke, £4 for a tacky balaclava, £6 a pint of larger n the food is extortionate and crap, some of the carts are crap n they cram upto 20 drivers on which just causes endless stops of the race , I’ll never go here again, they can keep it …. There’s far better tracks around than this place …. Total waste of money

When going to reception, the lady was extremely rude and had a bad attitude. She did not answer my questions and instead kept repeating her own. She accused me of stealing stock, which really ruined my night.

I will go go-karting again, but definitely not at Docklands for sure!!!

Really poor experience the staff where not interested in keeping people safe and where more interested in finishing the race early to get more people through not happy

The karting was great track staff where wonderful and had a wonderful chat with Nathan from the bar

Accidentally booked for the wrong day, called the callcentre straight up, speak to an agent and she after some discussion agrees that I can get a refund.

A call back from the agent 10 minutes later and they change their mind. Actually we wont refund you. We will offer you a credit.

I ask to speak to a manager to be told that 'they don't speak to customers'

I clearly tell the agent that I will be making a complaint to my bank and to the company as she cant possibly call me back having changed her mind.

Awful awful business to deal with...When I start to record the call (as they record mine) she ends the call saying that I am not allowed.

Dont give these people your money, its going towards the worst possible company morals.

Shame I never got to tell them that the reason it was booked on the wrong date was dyslexia in one of the party. A disability. They couldnt care less.

I have 2 kids in the academy and spend thousands a year and they charged me a admin fee to move a session accidentally booked.

It's only £2.75, but it's the principle. I have spent thousands with them. Took them 5 secs to move the booking and that warrants £2.75???

I know its their policy, and could understand if I was just booking a 1 off session, but I have been taking my 2 kids for a year now and spend £20-30 on food a drinks every Sunday I go, as well as the £25.50 per kid, per session.

Look after your regulars TeamSport.

Very good karting and enjoyed the competition! Would recommend for people who enjoy racing

After many years of being a loyal (as well as a courteous and rule-abiding) customer, I suddenly got an email after our last session saying "we regret to inform you that a Formal Warning has been issued to you regarding your conduct at our Watford circuit". Not only had I done nothing wrong, but as per usual I hadn't even received any warnings or black flags. I was just racing in a family session with my son.
Their officious, patronising email provided no details, no evidence of any wrongdoing, and went on to tell me how I'm not allowed to call them to discuss it, and if I want to appeal then it has to be via email. I did so, and weeks later they haven't ordained to reply.
How dare anyone treat their customers with such discourtesy and disresepect. Until they retract it, and apologise, they have lost mine and my extended family's business.

Quick review to thank Jamie and his female colleague for two of the best customer service interactions I've had in recent memory. In a CS world over run by bots and "AI" you guys were a breath of fresh air. Thanks so much for your help resolving my issue. Friendly, efficient and super helpful.

I used to love this place until I took my son and they lumped us in with a group of animals. They talked through the briefing and ignored the lights. I was hit at speed four times on an orange light and the staff did nothing. In the end we quit after the first session and I was offered a refund due to the staff agreeing the party were our of order. I have massive pain in my back and neck from the impact. I knew it was going to be this way as members of said party kept nutting me and my son and each of their while waiting to get in our karts. To let people behave this way in full view of everyone is negligent and I'm glad we took videos because I'm taking this further with a solicitor. We've been here many times but never again

The team at Reading were so lovely even though I was terrible at E-karting they were so nice about my extremely poor skills

The most confusing booking system!
What is all this code rubbish about.
Why can we not just book normally instead of having 40 digit codes that don’t mean anything.
25% discounts on Boxing Day gives you a code then book the slot gives you a code then doesn’t take the Boxing Day code off !!!! What is going on

Very well organised, good staffing. Would have liked to see some white markings before the bends as it was quite dark in some parts of the track and I couldn’t make out the bends when they came in multiples! Great fun though

Awful. Booked a kids karting party here in July. Was ok, except woefully understaffed (no-one in the cafe, literally a single Marshall on track). However booked some race again vouchers hoping for a better follow up. The vouchers are so heavily restricted (none of which they tell you when you pay for them) that it’s difficult to use them. Customer service staff have no interest in helping you out. Looking at the reviews on here, a lot of people seem to have had similar problems with vouchers and red letter day experiences being heavily restricted on use. Terrible. Don’t go. If you do go, don’t EVER buy a voucher from them unless you like completely wasting your money. Horrible company

The video camera did not work, and no video was provided after the karting session.

The staff were unprofessional and gave rude looks, which made the experience uncomfortable. A deposit was taken in advance over the phone, and we were told the price was £30 per person. However, when we arrived, we were charged an additional £19+ per person without this being clearly explained beforehand.

This lack of transparency felt misleading. Despite asking about the charges, the information given over the phone did not match what we were charged on arrival.

Overall, it was a very disappointing experience for me and my friends. Due to the poor customer service, unclear pricing, and failure to provide the promised video, we would not recommend this place and would not return.

Hi is soo good in there a my fav thing is. Racing and sim race