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Tenpin - Bexleyheath Avis 

222
TrustScore 4 sur 5

4,2

Albion Road, Bexleyhealth, Kent, DA6 7LS Bexleyheath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Celebrated daughter’s 13th birthday and staff were very helpful and polite. The facilities were great and the kids and adults really enjoyed themselves. We did two games and had drinks & crisps as we... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Since Covid they have made the bowling seating area so small that it’s not fun or comfortable to enjoy the time with the group your with A new design where groups can sit opposite each other to full... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had a great evening at Bexleyheath Tenpin. I booked this over phone because I have two access passes and I could not work it out on website. It was all booked and explained to me that no access pas... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very efficient service, quickly onto lane with drinks being served in a timely manner. Very clean with great atmosphere in the place .good quantity of screens to watch when seated ,nice choice of dish... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Bexleyheath in southeast London is a short walk from the Broadway and easy reach from Welling, Sidcup, Dartford and Crayford. With 28 bowling lanes kitted out in dynamic LED lighting, there’s space for spontaneous strikes, big group take-overs and everything in between. Lighter balls and bumpers for the little ones. Bragging rights for everyone else. And it’s not just bowling. Rack ’em up on the pool tables, settle scores on air hockey, get competitive at table tennis and lose yourself in a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Bexleyheath, sorted.


Coordonnées de contact

  • Albion Road, Bexleyhealth, Kent, DA6 7LS, Bexleyheath, Royaume-Uni

  • 0333 034 6100

4,2

Bien

TrustScore 4 sur 5

222 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(222)

11 238 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great venue

Great venue, party set up was fantastic. Food was good - my daughter had a lovely birthday

25 mars 2026
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Réponse de Tenpin - Bexleyheath

Hi Kim, thank you for the excellent 5* rating for Tenpin Bexleyheath! It's great to hear that you had a lovely birthday celebration for your daughter and that you enjoyed the venue. We look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

The members of staff were really…

The members of staff were really friendly and welcoming Emily was very helpful in booking us in and then taking our food and drink order so that we could get on with bowling. The atmosphere is amazing

9 mars 2026
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Réponse de Tenpin - Bexleyheath

Hi Simon, thank you for the fab 5* rating from Tenpin Bexleyheath. We're so glad to hear that you enjoyed the atmosphere and the service from our team member. We will be sure to pass on your kind feedback, and we hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great Party Atmosphere

All the kids had a great time at the party, it’s planned out well with bowling from the start then later the staff came round and made balloon animals etc which went down well.
Later the food arrived they all just sat on the lane near each other chatting while eating.
Then they finished it off with music.
The staff were great everything was easy to get along with if you needed help there was always someone walking nearby.

25 mars 2026
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Réponse de Tenpin - Bexleyheath

Hi Glenn, thank you for the lovely 5* review for Tenpin Bexleyheath! We are delighted to hear that you had a great party celebration and that you enjoyed the activities, food and the service from our team. We will be sure to pass on your kind feedback, and we hope to welcome you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Simply Lovely

I had a great time here with my disabled daughter. She enjoyed her Friday night out with Daddy soo much. Can't wait to attend soon.

13 mars 2026
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Réponse de Tenpin - Bexleyheath

Hi Richard
We're happy to hear that you and your daughter had a great time on Friday night! We're so glad she enjoyed her evening out, and we look forward to seeing you both again soon. Best wishes - Clare

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Bexleyheath

Hi Mark, what a wonderful 5* review of Tenpin Bexleyheath! We are really pleased to see you had an excellent time and found our team great and we can't wait to see you again soon! Best wishes - Mel

Noté 2 sur 5 étoiles

Good facilities but needs more staff…

Good facilities but needs more staff and pool tables need to be prebookable, since people just hog them.

28 février 2026
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Réponse de Tenpin - Bexleyheath

Hi there,

Thank you for your 2* review at Bexleyheath! It's great to hear you had such a great time whilst on your recent visit to us. However, we are very sorry there didn't seem to be enough staff on at the venue. We value your feedback and will ensure this is passed across to the correct team to make any future improvements needed and hope to welcome you back again soon! Best wishes- Steph

Noté 4 sur 5 étoiles

Clean lane and ready for time I booked

Clean lane and ready for time I booked

20 février 2026
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Réponse de Tenpin - Bexleyheath

Hello, thank you so much for this wonderful 4* review of Tenpin Bexleyheath! We are so happy you had a great team and found our venue clean and tidy and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel

Noté 3 sur 5 étoiles

Staff were brilliant, venue not so much

Staff were brilliant, venue not so much.

All the staff I saw and interacted with were pleasant and professional. One in particular was brilliant - she was on the front desk while we were there and she was helpful, kind and went above and beyond. (She had curly hair, in two french plaits and I think she was from up North).

It was good to see the place so busy, even on a Monday morning. It's obviously well used and loved by the local community.

But I hadn't been for a few years and I was disappointed by the building itself. There's mould spreading across the ceiling at the entrance, a musty smell of cigarettes and the carpeted lift has obviously been urinated in, the stench was so awful. I had no choice but to use the lift since I arrived with my baby's pushchair. It was so unpleasant, it was enough to put me off returning again.

Added to that is the fact that it has become so expensive - it's such a shame to have to limit my child's enjoyment of bowling and avoid ordering food and drink because of the cost.

Bowling was part of a special day of fun on the final day of my son's half term holiday and unfortunately it kind of ruined it for me.

23 février 2026
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Réponse de Tenpin - Bexleyheath

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Bexleyheath. We appreciate your feedback and are pleased you found our staff pleasant and helpful. We're sorry the building's condition and costs affected your experience. We'll address the maintenance issues. Thank you for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

Kids had a great time

Quick to book in clean around the lanes and was a decent price and so was the drinks, the only bad thing was the toilets were dirty

20 février 2026
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Réponse de Tenpin - Bexleyheath

Hello Emma, Thank you for taking your time to leave us a wonderful review. We will pass your comments onto our team to help us gain that final star. We do hope to see you again soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

Went to tenpin bowling with family it…

Went to tenpin bowling with family it was good value £10 each 2 games and drinks however the actual bowling alley needs a really good clean the entrance stairs are filthy the ladies toilets no very nice but I blame the people that use them the staff are very good and friendly but it’s in desperate need of a good clean all round

19 février 2026
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Réponse de Tenpin - Bexleyheath

Hello Michelle,
Thank you for taking the time to rate Tenpin Bexleyheath 4 stars. We're glad you found good value in our games and that our team was friendly. We're sorry the cleanliness of the alley and restrooms did not meet your expectations. We'll address these concerns immediately to improve the experience for our guests. Thank you for your feedback. All the best ~ Laura

Noté 3 sur 5 étoiles

Paid for an hour bowling

Paid for an hour bowling, but the game was cut off after 45 minutes.
Complained to the manager, and after a lot of back and forth he eventually put it back on.

20 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Louise, thank you for leaving a review for Tenpin Bexleyheath. We are sorry to hear your game was initially cut short but we are pleased you managed to finish it. If you would like to discuss this any further, please pop us an email at customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath'. Please include any other information not here you might wish to discuss. Once again, we are sorry to hear this. We hope you'll consider visiting us again in the future. Best wishes - Kaylee

Noté 4 sur 5 étoiles

It was a fantastic morning

It was a fantastic morning, but the big screen wasn't working and so it spoilt our experience a little.

21 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Joanne, thank you for leaving Tenpin Bexleyheath a great 4* rating. While we are thrilled to hear you had a mostly wonderful time, we are sorry to hear one of the screens weren't working and that it ruined the experience. We hope this is working for your next visit! Best wishes - Kaylee

Noté 5 sur 5 étoiles

Friendly staff

Friendly staff

8 février 2026
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Réponse de Tenpin - Bexleyheath

Hi George, thank you for rating Tenpin Bexleyheath a lovely 5*! It's great to hear that you enjoyed the service from our team, and we look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great fun

Great fun! Will come back

16 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Anna, thank you for the amazing 5* rating! We're so pleased to hear that you had a fun visit to Tenpin Bexleyheath, and we can't wait to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Tenpin

A good laugh with family and friends

17 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Callum, thanks for leaving a rating and review for Tenpin Bexleyheath! We're glad you had a fun experience with your family and friends. Thank you for sharing your positive feedback with us and we hope to welcome you back again in the future! Best wishes - Rosie

Noté 5 sur 5 étoiles

Fantastic atmosphere and top-notch service!

We had an absolutely brilliant time at Tenpin! From the moment we walked in, the staff were incredibly welcoming and helpful, making sure everything was set up perfectly for us. The lanes are well-maintained, the atmosphere is vibrant, and the energy of the place is just fantastic. It’s the perfect spot for a fun night out. Highly recommended for anyone looking for a seamless and enjoyable experience!

1 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Janos, thank you for the fabulous 5* review for Tenpin Bexleyheath! We're delighted to hear that you had a brilliant time and enjoyed the atmosphere and service from our team. We look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

We had a wonderful afternoon at tenpin

We had a wonderful afternoon at tenpin. Everything worked seamlessly and we all enjoyed the bowling and arcade.

7 février 2026
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Réponse de Tenpin - Bexleyheath

Hi Jennifer, thank you for rating Tenpin Bexleyheath 5*! We're thrilled to hear that you had a great afternoon and that you enjoyed the bowling and arcades. We look forward to seeing you again soon! Best wishes - Adelaide

Noté 1 sur 5 étoiles

Really poor

Checking in took ages, only 1 member of staff checking people in even though there was another member of staff behind the counter.
Got to our lane which had glasses from the previous players still there.
Ordered drinks to be delivered to the lane, they didn't come. I had to go and ask a member of staff to see if my order was ready, it wasn't.
Overall, the staff had no urgency or customer service skills. The whole place felt completely chaotic.
We won't be coming back.

8 février 2026
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Réponse de Tenpin - Bexleyheath

Hi there, thank you for taking the time to review Tenpin Bexleyheath! We're sorry to hear that there had been issues with your drinks order and the service during your visit. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Bexleyheath' and we can pass this on to be looked into. We hope to see you again in the future for a better experience! Best wishes- Adelaide

Noté 1 sur 5 étoiles

Waited far too long and kept being told the food was coming when it wasn't

We waited over an hour for food and the children became very restless because of this. It didn't help that we asked 3 times if our food was coming and were told yes, 5-10 minutes.

The staff there seemed to be trying their best but it felt like they needed much more staff. I'm reluctant to visit again and would certainly avoid ordering food.

8 février 2026
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Réponse de Tenpin - Bexleyheath

Hello John, We're sorry to hear about the long wait for your food and the impact this had on your children. We appreciate your feedback regarding staffing levels, and we'll address this to improve our service. If you would like to discuss this further, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 2 sur 5 étoiles

I visit this venue regularly

I visit this venue regularly, purely because it's the nearest centre to me. The bowling itself was fine, what lets it down is the lack of maintenance in the arcade, cleanliness of the toilets and attitude of the staff/manager on trying to deal with issues when reported. Its in a great location and could do so much better with a decent management team

3 février 2026
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Réponse de Tenpin - Bexleyheath

Hello,
Thank you for taking the time to rate Tenpin Bexleyheath 3 stars. We appreciate the feedback and will pass this over to the venue. We do hope your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

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