Tenpin - Blackpool Avis 

Really good bowling will do it again

The place was a complete mess, empty glasses and food baskets over multiple tables, food thrown over floor.
Ordered food and was 90 minutes before it arrived, asked multiple staff where it was and told on its way.
When the food did arrive half the order was missing and what did arrive was indelible. The burger buns were rock hard, my "ultimate burger" was a plain hard burger bun with a cold beef patty, no salad, no sauce, hot dog with missing ketchup, onions and mustard. Left food and asked for a refund which we got.
The bar staff were rude and ignorant, the queue for the bar was ridiculous, they were too busy trying to make fancy cocktails while ignoring other people! Never again!

Our first visit here, and unfortunately, we won't be returning.
Firstly, it's very expensive. Places such as YMCA, First Bowl, and Level in Preston offer family bowling deals that provide much better value for money. For a family of four, you can often get two games each for around the same price that Tenpin charges for just one game.
We were also disappointed that there were no discounted rates for disabled customers or carers. Most other venues provide free carer places, often allowing up to two carers per disabled person.
To make matters worse, we waited almost an entire game of bowling (around 35 minutes) for a coffee. The staff seemed inexperienced and disorganised, and customer service was poor.
Overall, we found the venue overpriced, poorly managed, and not particularly disability-friendly.

Really good place, can be a little pricey though. And it takes them quite awhile to bring your food but apart from that it's great!

Wasn’t good for a first weekend. Not enough staff. A lot of waiting around. People leaving their posts. Staff getting frustrated and rolling their eyes and getting annoyed. Felt like a lot of people wanted us to just say leave it we will go but things were prebooked so wasn’t a matter of just walking away. Understand hiccups but was just very poor and lots of moaning from staff and customers.

Brilliant place, friendly staff. Only issue i had was the seating area isn't separate for the soft play. I didn't like leaving my bag by the bar seats to check on my child. Also no 2p machines only 10ps. No good for young children who are going to waste most. 10ps don't last

Staff very friendly and helpful, food was lovely and didnt cost me a kidney. Clean and fun, deffo going back.

We had a brilliant evening at Tenpin Blackpool. Bowling, singing and playing Laser Tag.
We didn’t want the evening to end.

When we arrived we had a security man come to ius to tell my grandson couldn't bring in his drink which fair anoth but he told him to put it on table and pick before we leave. Anyone could go to this table not bothered about it getting pinched I was more concerned that someone could of put something in it. We didn't pick up when we left.
The noise was very very Loud kids running round, bumping into everyone it was awful. There didn't seen to be anyone in charge at all . I know your going to say it's a bowling alle but the one in town isn't as noisy.
We went bowling when we arrived at the lane, we was on 15, there was food, drinks, rubbish everywhere not on just ours but every one, there was no staff around the bowling. The foid and drinks and rubbish was still there when we left.
My son went to the bar area to get drinks for us and there was people saying thay have been waiting 20 mins to be served. We ended up not getting anything.
There was a few staff on the bar area none of the seem intrested and was just standing around taking the time. I notice one bloke running around outside the bar area nearly knocking people over, look like he was having a bad day.
I gave my grandson some money for the machine disappointing that there all tickets and that 3 ran out of tickets noone around to sort it. The tickets you need for the prizes is tomuch .
We was really looking forward to coming, think is going to be abit of time before we go again. Shame really as were local. And this one is better bowling than town.

Helpful staff great place

Great place, staff really friendly. Had a amazballs time.❤️

We ordered food for 3 of us came to 49.00 pounds it was burgers and chips x2 and hot dog and chips we waited nearly 2 hours asked after just over an hour where the food was to be told they were just cooking chips and it would be out nearly another hour and it comes out the buns were rock solid u couldn't even bite it it was absolutely disgusting we left the whole meal and complained

Food service was definitely slow. We had pre ordered the burger and 2games deal. We got given the wrong type first of and it took 15 mins to correct this. Then ordering a drink for the qr code took another 15 mins to arrive. Service just seemed slow.

Had a great birthday here , bowling lanes and set-up great , not required to wear bowling shoes which was a bonus. We booked 3 games of bowling between 8 ppl. Also booked soft play and karaoke room seperate time slots. Staff did their best with the tuesday evening rush . Had to wait for a member of staff to open up karaoke room , but to their fairness , he added extra time from which we waited outside the door. Could do with more bar staff IMO. But apart from that a great venue . Lets keep it clean and tidy Blackpool residents. A great place to be all ages .

Paid £70 for 3 games of bowling for 2 adults and 1 child whoch i thought was a little steep, but then ordered food which came to roughly £60 which came out cold and missing 2 drinks which we then had to wait for.

Went on to the arcade machines where nearly all them was braking down. We even paid for one machine and it diddnt give you the correct amount of goes, this happend twice.

Went to go cash in the tickets but all the ticket counting machins where full so was out of order, after waiting for the only arcade staff member to sort the problem aswell as helping every one else out we then managed to go to the goody shop to see what we could get only to be told we had to cue up in the massive cue for the bowling as they dont have a seperate counter to deal with the ticket shop.

So now we finally get to the counter to claim our prizes only to be told they had no stock of everything we wanted.

Place was clean. Unfortunately teething problems as it was only the 2nd day of opening. We had booked food and drinks, after asking numerous times and we had mentioned it when we booked in. We never received our food until we had just finished our 2 games of bowling, the drinks eventuallyturned up half way through. My chips tasted of vinegar, which I dont like, so I couldn't eat them. The kids were fine. The grab machines were actually opening when they reached the top if you managed to grab something. Meaning you had no chance of winning anything. The staff was trying their best, but it was obvious a few more days training would have been beneficial.

Terrible! Run by kids… couldn’t book bowling or darts as the systems weren’t working properly, it was double booking everything. Tables were filthy, workers walking around and not collect emptying glasses or plates off tables. Chaos

We paid for 2 games and a burger and chips for 2. We didnt receive the meals as they was apparently to busy. The bar staff look untrained and lost and took ages to serve anyone as to busy serving the bowling lanes and ignoring people that had actually bothered to go to the bar. Hard to get anyone to talk to regarding these problems. Need more staff and better training for the ones there already

The venue was great for a family day out. We enjoyed it.
The only issue is that the place is understaffed and they couldn’t cope with everyone and we’re very inexperienced on the computer/booking systems and bar staff.