It was great fun and we really enjoyed the experience. The food was delicious and the customer service was excellent. Everything was great overall, although it was extremely hot inside, which made the... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementNo 8 The Atrium, Park Street, Camberley, GU15 3GP Camberley, GB
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Grandchildren visiting from up north age 13 & 10. They had great & really enjoyed the whole experience. Members of staff very, very welcoming being very friendly & helpful. Easy book in. Nice & spaci... Voir plus
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Booking was easy and we enjoyed our time. However, the staff were not welcoming and I had to stop 2 members chatting so I could register. At no time did any member of staff ask how we were doing o... Voir plus
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We had a nice time. But its really expensive and doesn't take long to have a game. Nearly £50 for me and my daughter for 2 games. It's not something u could afford to do often. Location is good. Staff... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenpin Camberley is in the heart of town at The Atrium on Park Street, easy reach from Frimley, Farnborough, Aldershot and Fleet — well connected whether you’re coming by car or public transport. With 22 bowling lanes and lane lighting effects, we’re a top spot for families, groups and anyone looking for a fun night in Surrey. And it’s not just bowling. We’ve got laser tag in our 4D arena, karaoke rooms for the shower singers, pool tables and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Camberley, sorted.
Coordonnées de contact
No 8 The Atrium, Park Street, Camberley, GU15 3GP, Camberley, Royaume-Uni
- 0333 034 6100
4,0
Bien
143 avis
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Great value for money
Good location and venue. Lanes well presented with addition of personalised photo shots etc.
Only reason did not score 5 was food in deal was poor.
31 mars 2026
Réponse de Tenpin - Camberley
Hi Karen
We're glad you enjoyed the location, venue, and personalized touches! We appreciate your feedback and will address the food quality to improve our deals. Best wishes - Clare
Very smooth Happy Laser Birthday Party…
Very smooth Happy Laser Birthday Party for my son .
1 avril 2026
Réponse de Tenpin - Camberley
Hi Sabina, thank you for the amazing 5* review for Tenpin Camberley! We're so glad to hear that you had a lovely birthday party celebration for your son, and we hope to welcome you back again soon! Best wishes - Adelaide
Good day out
Friendly staff
Value for money
Food was ok
Kids thoroughly enjoyed themselves
1 avril 2026
Réponse de Tenpin - Camberley
Hi Anne, thank you for the amazing 5* rating for Tenpin Camberley! We're thrilled to hear that you had a good day out with your family and that you enjoyed the value for money and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
Excellent service easy to book and…
Excellent service easy to book and change booking friendly staff tge kids enjoyed the arcade games after aswell
30 mars 2026
Réponse de Tenpin - Camberley
Hi Shelly, thank you for the excellent 5* rating for Tenpin Camberley! We're delighted to hear that you had a great visit with your family and that you enjoyed the arcades and service from our team. We look forward to seeing you again soon! Best wishes - Adelaide
We were welcomed and served…
We were welcomed and served immediately, with our booking quickly located and our lane ready for us. The pizza we added to our booking arrived promptly and tasted fantastic
1 avril 2026
Réponse de Tenpin - Camberley
Hi Heyley, thank you for leaving Tenpin Camberley a lovely 5* rating and review! We're happy to hear that you were welcomed and served so quickly! It's great that your booking was ready and that you enjoyed the pizza too. Thanks for your positive feedback! We look forward to welcoming you back again in the future. Best wishes - Rosie
Great party experience
My son very much enjoyed having his birthday party at the Camberley bowling. The hosts were great balloon modelling(and replacing ones that popped during the party) they also enjoyed the dance games. The food was enjoyed and fine for the 6 year olds but the couple of 9/10 year old siblings found portions were quite small. Overall the had a great time I don’t know if it was where our lanes were but it was incredibly loud which had been an aspect I was unsure if all the children invited would cope with.
22 mars 2026
Réponse de Tenpin - Camberley
Hi, thank you for taking the time to leave a 4* rating and review of Tenpin Camberley. We're glad your son enjoyed his birthday party, especially the hosts, balloon modelling, and dance games. We appreciate your feedback regarding the food portions for the older children and the noise levels. Your feedback will be passed on to the correct team.
Take care,
Kirsty
Réponse de Tenpin - Camberley
Hi Andy
We're glad you had a very good night out. Thank you for your positive feedback; we appreciate it. Best wishes - Clare
Excellent service by Excellent staff
23 mars 2026
Réponse de Tenpin - Camberley
Hi Phil, thank you for taking the time to leave Tenpin Camberley an amazing 5 stars! We are thrilled to hear you had a brilliant time and that the team provided excellent service. Hope to see you back soon!
Take care,
Kirsty
Fun family time
We had a fun time, but one small problem kept occurring. We had the bumpers up for one of our team, but when the bumpers went down, a slight ridge was always there on the right hand side, so balls that would have gone down the side were knocked back in and kept in play.
15 mars 2026
Réponse de Tenpin - Camberley
Hi there,
Thank you for your lovely 4* review at Tenpin Camberley! We are delighted you had fun whilst on your recent visit to us! However, we are very sorry the game was not up to standards. We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph
Excellent atmosphere and friendly…
Excellent atmosphere and friendly helpful staff. Two games for group of 6 was great. Great offer.
24 février 2026
Réponse de Tenpin - Camberley
Hi there
We appreciate your 5-star rating! We're happy you enjoyed the atmosphere and found our staff helpful. It's great the group enjoyed the games and offer. Thanks! Best wishes - Clare
Lack of staff was the main problem
Lack of staff was the main problem. I booked an hours session with a pizza deal.
The staff member who registered us on arrival (I believe was the manageress) did it wrong which meant we didn’t start our hour session until at least 10 minutes later.
My daughter spent most of the time queueing up for drinks at the bar. Only 3young girls trying their hardest to book People in, exchange machine tokens, serve at the bar and handle problems with the machine. More staff needed and organised properly . Especially in the school holidays and weekends,
19 février 2026
Réponse de Tenpin - Camberley
We appreciate you taking the time to share your experience. We're sorry to hear about the delayed start and the long queues your daughter experienced. We'll address the staffing and organization issues to improve service, especially during busy periods. Thanks for bringing this to our attention. Many Thanks - Kimberley
The bowling is fun but expensive
The bowling is fun but expensive. My son and his friend where asked to leave even though they were eating pizza.
28 février 2026
Réponse de Tenpin - Camberley
We appreciate your feedback. We're sorry your bowling experience was costly, and your son and his friend were asked to leave while eating. We'll look into it. We do hope to see you again soon for a much more smoother experience. Many Thanks - Kimberley
Very busy no staff around to help
Very busy no staff around to help , when one of the balls went in wrong lane was difficult to find someone and when I did they said they would send someone over half hour later they came, we pre ordered food which was brought out to us but no where to find mayo, or Cutlery and no staff available to ask, so kinds ruined the whole vibe
22 février 2026
Réponse de Tenpin - Camberley
Hello Kim,
Thank you for taking the time to rate Tenpin Camberley 2 stars. We appreciate you sharing your experience. We're sorry to hear that it was difficult to find assistance and that you had trouble getting condiments and cutlery. We will address these issues with our team to improve our service. We value your feedback. All the best ~ Laura
Appalling service and experience
We visited last Saturday and had an awful experience. I have already emailed Tenpin (5 days ago) and am yet to hear anything. Am not surprised.
We ordered drinks via the QR code at the table - prior to bowling. We waited half an hour - no drinks. We approached the bar who said they would bring the drinks over - no drinks. I went up to the bar, to which I insisted I waited until I received our order. I was met with 'well I have to serve this queue of people first'. It was an absolute joke.
I tried finding the 'Manager' who was utterly useless. I explained that we were also having problems with our bowling lane, with bumpers and the camera. I was simply told they were short staffed and they would send someone over; guess what? No one arrived.
To top it all off they had problems with a certain clientele, who were going round intimidating others in large groups. Neither staff or security did nothing about this. The overall experience was appalling, service dreadful and we had a very disappointed child. Would not recommend.
The place needs a lot of changes for this to feel worth the money.
21 février 2026
Réponse de Tenpin - Camberley
Hello HG,
Thank you for taking the time to rate Tenpin Camberley 1 star. We appreciate you taking the time to share your experience. We're sorry to hear about the issues with your order, the lane, and the behavior of other guests. We're also sorry you haven't received a reply to your email. Please send it again to customer.feedback@tenpin.co.uk with 'Review' in the subject line, so we can look into this. All the best ~ Laura
Always have a great time bowling with…
Always have a great time bowling with the family. Real improvement since the revamp
27 janvier 2026
Réponse de Tenpin - Camberley
Hi Tracy, thank you for the 5* rating of Tenpin Camberley. We are delighted to hear that you had a great time spent with family. Hope to see you back again soon.
Take care,
Kirsty
Very clean and tidy staff very polite…
Very clean and tidy staff very polite excellent service
Had a lovely time with the grandchildren
19 février 2026
Réponse de Tenpin - Camberley
Hello, thank you so much for the brilliant 5* review of Tenpin Camberley! We are so pleased you had such a lovely time with your grandchildren and we hope to see you all again soon! Best wishes - Mel
We booked for 11am but had to wait 30…
We booked for 11am but had to wait 30 mins for the lane to become avilable, the staff were not very empathic , just said it was busy and could do nothing about it so had to hang around the arcade, which meant we had tickets to cash in. It was only enough for sweets and the children wanted chalk lollies which we were told they had run out of and the full tab was just for show, we had something else but when we came for drinks 10 mins later they had a whole bag on the side! How do you explain that to children that they only ran out when we wanted them!
18 février 2026
Réponse de Tenpin - Camberley
Hello Customer,
Thank you for taking the time to rate Tenpin Camberely 3 stars. We appreciate you sharing your experience. We're sorry your lane wasn't ready at the scheduled time and about the issues with the chalk lollies. We will address this internally to ensure a better experience for our guests in the future. We hope that you visit again soon and the your next visit is a 5 star experience. All the best ~ Laura
It was a great place to take the…
It was a great place to take the grandchildren, lots for them to do. They enjoyed the bowling and burger and chips and slush puppy. Quite expensive and busy but it was school holidays. Played pool and went on the amusement part too, they had a great time.
16 février 2026
Réponse de Tenpin - Camberley
Hi Sally, thank you for taking the time to review Tenpin Camberley! We're so glad to hear that you had a lovely visit with your family and that you enjoyed the fun activities, food and drinks. We look forward to seeing you again soon! Best wishes - Adelaide
Disappointed
Booked for 7pm and when we arrived we were told it's booked for 7.30. Shower the girl my email confirmation, but had to wait
Had to push back our dinner reservation, which was luckily ok
Went to the lane and it wasn't ready for us to play, had to go to the desk and ask what's happening
Overall a bit disappointed
7 février 2026
Réponse de Tenpin - Camberley
Hi Laura, thank you for leaving feedback for Tenpin Camberley. We are sorry to hear you were unable to bowl at your original time and that you had issues with this. We would like to look into this further for you, so please send us an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Camberley'. Please include any other information not already here. Once again, we are very sorry that you didn't have a great time with us and we hope you'll consider visiting us again in the future. Best wishes - Kaylee
Good for events but service could get better
One of the good bowling alleys around, only wish they brought the food orders earlier than later. For our birthday, we were not given wooden cutlery but saw another party got it, turned out we had to ask the right person. The food is always served hot, wings and pizza including the chips are always a hit with the kids.
8 février 2026
Réponse de Tenpin - Camberley
Hello, We appreciate your feedback. We're glad the food is always a hit, especially the wings, pizza, and chips. We'll look into the timing of food orders and the cutlery issue to ensure a better experience for everyone. Thanks for bringing this to our attention. We do hope to see you again soon. Many Thanks - Kimberley
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