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Tenpin - Cambridge Avis 

212
TrustScore 3.5 sur 5

3,6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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Lisez les avis des autres

Noté 3 sur 5 étoiles

Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Coordonnées de contact

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Royaume-Uni

  • 0333 034 6100

3,6

Moyen

TrustScore 3.5 sur 5

212 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

Tous les avis

(212)

11 238 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Party of 7 and we had a great time.

Party of 7 and we had a great time..
staff was pleasant and very helpful

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hi Debbie
Thank you for your fantastic 5-star review! We're so pleased to hear that your group had a great time and found our team pleasant and helpful. We hope to see you all again very soon! Best wishes - Clare

Noté 4 sur 5 étoiles

Grand children loved it

Grand children loved it. Could have had more staff on duty

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hello there, Thank you for taking your time to leave us a 4* review. We are pleased to hear that you and your grandchildren loved your recent visit to our Tenpin in Cambridge. We will pass your comments onto our team to help us gain that final star. We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Lots to do

Lots of fun, there's bowling, food (which was very nice) arcades and games. Everything you need for a fun day out.

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hello Kate, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you had a great time at our Tenpin in Cambridge. We do hope to see you again soon. Best Wishes - Kimberley

Noté 4 sur 5 étoiles

Tenpin is great

Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes.
Otherwise it's a good trip out and usually has some deal too

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hello Helen,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're glad to hear you generally enjoy your visits. We appreciate your feedback regarding the availability and sizing of our smaller bowling balls, and we will certainly pass this on to the relevant team for consideration. All the best ~ Laura

Noté 3 sur 5 étoiles

Bring back the real tenpin experience

Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better)
Appeared understaffed as long waits for food and drinks whether ordered on the app or directly from the bar. Staff didn’t seem very happy or enthusiastic. A real shame as we always used to love coming here for a great trip out and all round fun.

1 août 2026
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Réponse de Tenpin - Cambridge

Hello Sarah,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We are truly sorry to hear that your recent visit was disappointing and that the changes to our bowling experience, along with staffing issues, negatively impacted your time with us. We understand your frustration and regret that we did not meet your expectations. Your feedback is very important to us, and we will ensure it is passed on to the relevant team for review and improvement. All the best ~ Laura

Noté 3 sur 5 étoiles

Flashing lights over the bowling alley…

Flashing lights over the bowling alley are not good.
Lack of loud music is a big plus

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hello Carole Myer,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. We appreciate you highlighting the flashing lights and the quieter music. We are always looking for ways to improve our customer experience and appreciate your feedback. We look forward to welcoming you back again soon and hope that the next visit is a 5 star experience. All the best ~ Laura

Noté 2 sur 5 étoiles

Very noisy with music

Very noisy with music
Miserable staff
Balls to heavy
Lane kept freezing we was moved to another lane after second time then said it’s booked in 10 minutes so hurry and finishe the game

2 septembre 2026
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Réponse de Tenpin - Cambridge

Hi Wendy, thank you for leaving a rating and review for Tenpin Cambridge. We are sorry for any disappointment caused at your recent visit and will be sure to pass this feedback on. -Best wishes, Jade

Noté 4 sur 5 étoiles

It’s fun but food could be better

Dynamite by bts in background was peak

26 août 2026
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Réponse de Tenpin - Cambridge

Hi Ralph
We're glad you enjoyed the music! We appreciate your positive feedback. Best wishes - Clare

Noté 1 sur 5 étoiles

Really expensive for what it was

Really expensive for what it was. Staff were rude.

26 août 2026
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Réponse de Tenpin - Cambridge

Hello Laura
Thank you for taking the time to share your feedback. We are truly sorry to hear that you found our pricing to be high and that your experience with our staff was not positive. We aim to provide excellent service and value, and we are disappointed that we fell short on this occasion. We will look into your comments to ensure improvements are made. Best wishes - Clare

Noté 4 sur 5 étoiles
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Réponse de Tenpin - Cambridge

Hi there
Thank you for your review! We're so pleased to hear that you found our staff helpful and pleasant during your visit. We hope to see you again very soon. Best wishes - Clare

Noté 1 sur 5 étoiles

Rude staff

We chose the one pizza and bowling for 1 hour option when we booked for the bowling game. As we started the game and finished one round, the display said to visit the front staff to book additional rounds. As we went to the bar side where the front staff were, we were approached rudely by a staff member, saying that the booking session was only for one round. We tried multiple times, informing her politely that her information is wrong and what it says on the tenpin website says otherwise. All the time she reciprocated rudely to us, with a harsh tone not allowing us to finish as well. According to description, she had blue colored hair. Disappointed, we asked to see another staff member, who apologised for her, and solved the issue for us. We wasted a significant amount of time arguing with her, afterwards we were unhappy to continue our bowling session.

26 août 2026
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Réponse de Tenpin - Cambridge

Hi Nandhu
We are very sorry to hear about the issues you experienced during your recent visit, particularly the misunderstanding regarding your booking and the unhelpful interaction with a staff member. We appreciate you bringing this to our attention and we will investigate this. Best wishes - Clare

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Cambridge

Hi Elena, thank you for your 5* review of Tenpin Cambridge! We look forward to welcoming you back again shortly! Best wishes-Leila

Noté 5 sur 5 étoiles

the receptionist was accomodating and…

the receptionist was accomodating and nice

20 août 2026
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Réponse de Tenpin - Cambridge

Hi Erla Joy, what a wonderful 5* review of Tenpin Cambridge! We are so pleased you had a great time and found our reception team very friendly and we hope to see you again soon for another fun day out! Best wishes - Mel

Noté 2 sur 5 étoiles

No air conditioning made the whole…

No air conditioning made the whole experience awful.

20 août 2026
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Réponse de Tenpin - Cambridge

Hi Joe, thank you for taking the time to leave a review of Tenpin Cambridge. We are very sorry to hear that you found the venue too hot on your recent visit! Your feedback is so important to us as this helps us to make improvements where needed so please be assured all will be shared with the appropriate team! We do hope this will not stop you from visiting us again in the future and we look forward to welcoming you back! Best wishes - Mel

Noté 5 sur 5 étoiles

Very friendly staff and a great…

Very friendly staff and a great experience for us and our grandchildren. Reasonably priced too. Would be better if parking was free

12 août 2026
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Réponse de Tenpin - Cambridge

Hello Colleen, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to us. We will pass your comments and suggestions on. We do hope to see you again soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great staff friendly and really helpful

Great staff friendly and really helpful

12 août 2026
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Réponse de Tenpin - Cambridge

Hello, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you had a great time at our Tenpin Cambridge. We do hope to see you again soon. Many Thanks- Kimberley

Noté 2 sur 5 étoiles

Lack of Aircon and bowling lane issues…

Lack of Aircon and bowling lane issues ruined experience. Simply not acceptable given the cost.

12 août 2026
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Réponse de Tenpin - Cambridge

Hi John,

Thank you for your 2* review at Tenpin Cambridge! We are very sorry to hear that you've not had a great time whilst on your recent visit to us. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer. feedback@tenpin.co.uk. Best wishes- Steph

Noté 5 sur 5 étoiles

Really lovely evening spent with…

Really lovely evening spent with friends, perfect for my birthday weekend. Keep up the good work!

12 août 2026
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Réponse de Tenpin - Cambridge

Hi Oliver,

Thank you for your amazing 5* review at Tenpin Cambridge! We are delighted that you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again soon! Best wishes- Steph

Noté 2 sur 5 étoiles

Customer service lacking (staff did not…

Customer service lacking (staff did not seem interested), many beers not on tap and the toilets were is a filthy state. For the prices being charges (£130+ for 7 people bowling) it felt like a rip off. I am happy to pay a premiun when a premium experience is given, but this was far from.

12 août 2026
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Réponse de Tenpin - Cambridge

Hello Mr Oliver West,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are truly sorry to hear about your disappointing experience. We understand your frustration regarding the customer service, the availability of beers, and the condition of the toilets. This is certainly not the premium experience we aim to provide. We appreciate you feedback and hope that your next visit is a more enjoyable experience. All the best ~ Laura

Noté 4 sur 5 étoiles

Bowling went off in the middle

Bowling went off in the middle

6 août 2026
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Réponse de Tenpin - Cambridge

Hi Prabhdeep, thank you for leaving a 4* review of Tenpin Cambridge! We are very sorry to hear that your bowling experience was interrupted. We hope this was resolved at the venue and we hope you will still consider visiting us in the future! Best wishes - Mel

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