Really sad to see the pins are now on strings which really changes the bowling experience (and not for the better) Appeared understaffed as long waits for food and drinks whether ordered on the app... Voir plus

Établissement
Changer d'établissementCambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB
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Lisez les avis des autres
Tenpin is great. It's what you expect. The only reason it got 4 stars was because there are never enough smaller balls or they are all xsmall finger holes. Otherwise it's a good trip out and usually... Voir plus
L'entreprise a répondu
Our original lane only had one bumper working but a member of staff quickly switched our lane after informing them. We got 2 games for £30 for 3 people which I thought was good value. Good selection o... Voir plus
L'entreprise a répondu
Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.
Coordonnées de contact
Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Royaume-Uni
- 0333 034 6100
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Easy to book
Easy to book, a bit expensive but I'm used to Northern prices. Drinks and food app worked OK weird thing I couldn't get it to work on my phone while using their free wifi, went onto my own wifi no problem. Kids loved the place that's the main thing

Réponse de Tenpin - Cambridge

Réponse de Tenpin - Cambridge
Monday deal issues
The kids pizza for the Monday deal was not very good - dry and small.
The service was good and the attendants friendly but the booking process was very confusing.

Réponse de Tenpin - Cambridge
They were very short staffed it took…
They were very short staffed it took nearly an hour to get our drinks and food. We had finished our game of bowling before we got any drinks. The food was terrible very over cooked and tasted disgusting

Réponse de Tenpin - Cambridge
All ran very smoothly
All ran very smoothly. Ryan the manager did a great job in making sure everyone had a good time. Friendly staff with good customer service skills.

Réponse de Tenpin - Cambridge

Réponse de Tenpin - Cambridge
Staff were really nice, facilities could do with some work
Staff were all really nice but the facilities could do with some improvement.
We played pool and unfortunately most of the tables didn't have enough of the right balls available. Also a couple of the tables took our money but didn't dispense the balls. Again staff were friendly and accommodating once we notified them but it would be nice if these machines worked as intended.
Bowling was fun but our lane broke mid game. Again staff quickly rectified this but also again not ideal

Réponse de Tenpin - Cambridge

Réponse de Tenpin - Cambridge
Ordered drinks on the app & after 30…
Ordered drinks on the app & after 30 minutes no drinks so went to the bar, no point in having an app if your staff ignore it

Réponse de Tenpin - Cambridge
Don’t order food at 11pm kitchen will be closed
Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.

Réponse de Tenpin - Cambridge
Everything could be okay
Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..

Réponse de Tenpin - Cambridge
Easy to book
Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me

Réponse de Tenpin - Cambridge
I have waited to much time to get…
I have waited to much time to get return voucher and use it

Réponse de Tenpin - Cambridge
No air conditioning and was very hot…
No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day

Réponse de Tenpin - Cambridge
When I ordered 2 drinks and snacks from…
When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.

Réponse de Tenpin - Cambridge
The bowling was great. The pizza not so much!
The bowling and staff were great.
The pizzas were awful. The cardboard box they came in was tastier.

Réponse de Tenpin - Cambridge

Réponse de Tenpin - Cambridge
All round a good experience
All round a good experience, but didn’t seem to be any air-conditioning and it was very hot

Réponse de Tenpin - Cambridge
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