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Tenpin - Castleford Avis 

173
TrustScore 4 sur 5

4,2

Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA Castleford, GB


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Lisez les avis des autres

Noté 4 sur 5 étoiles

Good price for a package of a game and a burger. 1 game was enough for the kids and it worked out well as a reasonably priced activity. The kids liked being able to take their picture to be displ... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love going to Tenpin as it is cheaper than Hollywood Bowl and the standards are still great and good deals to get a burger with a game! Kids enjoyed it!

L'entreprise a répondu

Noté 3 sur 5 étoiles

Arcade machines are good and bowling lanes and setup good, the price of £6.50 for a game of bowling and a burger was ok even though didnt have any burgers left and it was a lunchtime booking but the p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The value for money was excellent. We turned up a little late due to traffic but staff where understanding and helpful. We took advantage of the summer saver offer and had a game of tenpin for four... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Castleford is easy reach from all over West Yorkshire — a proper local bowling spot with big group energy. With modern bowling lanes and lane lighting, there’s room for families, groups and walk-ins throughout the week. And it’s not just bowling. Hit the pool tables, take on the arcade and settle scores the old-fashioned way. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Castleford, sorted.


Coordonnées de contact

  • Xscape Yorkshire, Colorado Way, Glasshoughton, West Yorks, WF10 4TA, Castleford, Royaume-Uni

  • 0333 034 6100

4,2

Bien

TrustScore 4 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,2

Tous les avis

(173)

11 505 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Good bowling, good value!

Love coming to this bowling as it's good value for money and my son loves the arcades as well.

I'm giving this a 4 star as the day we visited (Mon 25th May) it wasn't very busy, we ordered drinks and food via the code at the lane however it took 20 minutes for our drinks to arrive and by the time our second game started we were still waiting for our food.

When I asked at the bar they said they didn't have an order for food but when double checking the system it was there, they had just forgot about it. Bit of a shame that when the food finally arrived we had nearly finished our second game and then had to continue eating at one of the tables at the bar. Next time I won't be using the code to order online.

27 mai 2026
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Réponse de Tenpin - Castleford

Hi Laura, thank you very much for taking the time to leave a review of Tenpin Castleford! We are pleased to hear you enjoy visiting us and find us good value for money. However, we are very sorry to hear that on this visit there was a long wait for your drinks and food! Your feedback is very important to us so please be assured all will be sent to the team for future improvements and in the meantime we really hope you will still consider visiting us in the future! Best wishes - Mel

Noté 5 sur 5 étoiles

Quick & Easy

Quick and easy setup on arrival, only downside was ordered drinks to lane but didn’t turn up after 20 mins so had to go bar and collect ourselves.

27 mai 2026
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Réponse de Tenpin - Castleford

Hi Mitch, thank you for leaving Tenpin Castleford a fabulous 5* rating! We appreciate your feedback. We're sorry to hear about the drink delay and will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

All good got us

27 mai 2026
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Réponse de Tenpin - Castleford

Hi Eric
We're glad you enjoyed your visit. We appreciate your kind words and hope to see you soon. Best wishes - Clare

Noté 5 sur 5 étoiles

Great fun for the whole family!

Clean, well maintained and good fun for all the family!

13 mai 2026
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Réponse de Tenpin - Castleford

Hi Claire, thanks for leaving Tenpin Castleford a lovely 5* rating! We're so glad your family had a fun time! Thank you for the wonderful feedback. We hope to see you again soon! Best wishes - Rosie

Noté 2 sur 5 étoiles

Disappointed

One member of staff was left on her own at 5pm when we came to do check ins, take food out and do drinks. The drinks we ordered took 40mins to come because of this which wasnt her fault. The areas were quite untidy but with a lack of staff I'm not surprised.
We hadn't finished our game when our time ended so the screen just cuts off and play stops without a warning so no idea what the scores were which is disappointing when you take children to play

14 mai 2026
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Réponse de Tenpin - Castleford

Hello Rebecca, Thank you for taking your time to leave us some feedback from your recent visit to us. We are sorry to hear that we seemed short staffed during your stay, which caused long waits. We will pass your comments onto our team. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Lovely atmosphere

We have been here many times and every time we have received excellent service for all staff members.
The place is also kept clean even when at busy times.
Highly recommended

16 mai 2026
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Réponse de Tenpin - Castleford

Hi Sarah, thank you so much for the amazing 5* review of Tenpin Castleford! We are thrilled you always have a great time when visiting us and find our venue very clean! We hope this means you will visit us again soon and we look forward to welcoming you back soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Experience overall was good.

Experience overall was good.. rated 3 only because lanes were faulty and no staff to help!

20 mai 2026
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Réponse de Tenpin - Castleford

Hello, thank you very much for taking the time to leave a review of Tenpin Castleford! We are so pleased your overall experience was good but we are very disappointed to hear you experienced some technical issues that were not resolved! Your feedback will most certainly be passed on to the team for future improvements! In the meantime, we do hope you will give us another chance and we look forward to seeing you again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Quick check in

Quick check in, albeit we were slightly late due to an unexpected overrun of time on the Karting experience.
Easy to set up players & lanes
Food can be ordered directly from lane QR code.
Prompt arrival of food but the Champion Burger was not the best, flavourless & the bun was bland.
Bowing great, plenty of bowling balls allocated.

13 mai 2026
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Réponse de Tenpin - Castleford

Hi Andy, thanks for leaving a rating and review for Tenpin Castleford! We appreciate your comments and thank you for sharing your feedback. We're glad the bowling was great! We'll ensure that your comments regarding the food are passed on to the correct teams for future improvements to be made. Thanks for your time and we hope to see you again soon! Best wishes, Jade

Noté 5 sur 5 étoiles

Xscape Castleford bowling

The ease of booking and when arrived just gave my name and I was told which lane I was located after arriving 15 minutes before

10 mai 2026
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Réponse de Tenpin - Castleford

Hello Ann,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We're happy to hear that booking was easy and your lane assignment was quick upon arrival. We appreciate you taking the time to share your positive experience! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 5 sur 5 étoiles

Good day out at Castleford

Good day out at Castleford. Staff helpful and accommodating as we were 10 minutes late due to traffic. Fun game of bowling and the arcade games. Grandchildren very happy. Easy to book online and good value for money. Surroundings clean and welcoming.

6 mai 2026
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Réponse de Tenpin - Castleford

Hello Samantha, Thank you for taking your time to leave us a wonderful 5* review! We are so pleased to hear that you had a great time at our Tenpin in Castleford. We are pleased to hear that you found our team helpful throughout your stay and enjoyed our facilities. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great Bowling

Super game of 10 pin bowling
Helpful staff
Great amenities
Clean and tidy environment
Good value for money

6 mai 2026
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Réponse de Tenpin - Castleford

Hello, what a fabulous 5* review of Tenpin Castleford! We are delighted you had a great time bowling, found our team helpful, enjoyed the facilities and found us great value for money! We do hope this means you'll be back again soon and we can't wait to welcome you back! Best wishes - Mel

Noté 5 sur 5 étoiles

10/10

10/10, Staff were lovely, the beer was great and the bowling was fantastic.

30 avril 2026
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Réponse de Tenpin - Castleford

Hi Lucy, thank you for taking the time to leave a fabulous 5* review of Tenpin Castleford! We are so pleased you had the best time and received excellent customer service and we really hope to welcome you back again soon for another 5* experience! Best wishes - Mel

Noté 3 sur 5 étoiles

It was lovely and fun just quite pricey…

It was lovely and fun just quite pricey for a family because the lady taking our money said she couldn’t give us the deal because it was a bank holiday. But then gave many others the deal

6 mai 2026
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Réponse de Tenpin - Castleford

Hi Tamara, thank you for taking the time to review Tenpin Castleford! We're so glad to hear you had fun, however we are sorry to hear of any disappointment caused with pricing. If you would like to discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject 'Review-Castleford'. We hope to see you again soon. Best wishes, Jade

Noté 5 sur 5 étoiles

Got on lane for time booked

Got on lane for time booked

6 mai 2026
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Réponse de Tenpin - Castleford

Hello Ian,
Thank you for taking the time to rate Tenpin Castleford 5 stars. We're glad you enjoyed your experience and appreciate you taking the time to leave us your positive feedback. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura

Noté 4 sur 5 étoiles

Cannot believe how expensive it is now

Cannot believe how expensive it is now

6 mai 2026
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Réponse de Tenpin - Castleford

Hello Abi,
Thank you for taking the time to rate Tenpin Castleford 4 stars. We hope that your experience in the venue was a positive one. We have lots of deals and offers on throughout the week which makes attending our venue accessible for all budgets. We hope to welcome you back again soon and that the next experience is a 5 star one. All the best ~ Laura

Noté 5 sur 5 étoiles

We visited for a team building…

We visited for a team building exercise. The team had a great time. The staff were lovey and accommodating and the atmosphere was fab. Would recommend and will be visiting again.

29 avril 2026
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Réponse de Tenpin - Castleford

Hi Xena, thank you for the 5* rating of Tenpin Castleford. We're pleased to hear you had a great time for your team building event. We appreciate your kind feedback and we look forward to your return!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service

29 avril 2026
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Réponse de Tenpin - Castleford

Hi Daniel,

Thank you for your amazing 5* review at Tenpin Castleford! It's great to her you've had such a lovely time on your recent visit to us! Your feedback is important to us and we look forward to welcoming you back again very soon! Best wishes- Steph

Noté 5 sur 5 étoiles

Came here for family birthday 🎂 treat…

Came here for family birthday 🎂 treat and we all loved it and had fun 😁 the staff were great and the booking process wasn't too bad to do to say im not a tech person.
All in all good experience and a great time. Even though it was busy at Xscape Glasshoughton Castleford.

29 avril 2026
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Réponse de Tenpin - Castleford

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed celebrating a birthday with us! We will pass your comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 3 sur 5 étoiles

We was on our second game and out of no…

We was on our second game and out of no where it finished, wasn’t even half way thru. Spoken to lady she said she could add extra 5 minutes?😂 what is the point.

23 avril 2026
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Réponse de Tenpin - Castleford

Hi there
We regret your game ended prematurely. We'll investigate why this occurred and appreciate you bringing this to our attention. Thank you for your feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

We loved it..the staff were really…

We loved it..the staff were really nice...we have already booked another session for 28th May with a different group of people.
Thankyou I would definitely recommend it

29 avril 2026
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Réponse de Tenpin - Castleford

Hello Jean, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time at our Tenpin in Castleford. We will pass your lovely comments onto our team! We do hope to see you again very soon. Many Thanks - Kimberley

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