Banner for Tenpin - Colchester

Tenpin - Colchester Avis 

100
TrustScore 4.5 sur 5

4,3

Cowdray Avenue, Colchester, Essex, CO1 1YH Colchester, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

More like a teenagers night club with half price booze than a family entertainment facility. Woman walking around with hardly any clothes on, swearing around children. No care from staff when approac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Booking online was easy, staff were welcoming and efficient when we arrived. Me and my son had 2 games of bowling and we had burger and chips as well. Couldn’t fault the food and was a surprise how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are regular weekly players and the staff are always so welcoming,friendly and efficient when booking in our lanes. They accommodate any changes we might request and provide lovely selection of d... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Staff were lovely and helpful, the food & drinks service was good, we had plenty of free parking time to enjoy our afternoon. It was fun to have some arcade machines to play after we had done the lase... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin Colchester is easy reach from Colchester town centre, Chelmsford, Ipswich and across Essex and Suffolk. With modern bowling lanes and lane lighting, we’re a top destination for families and groups looking for something fun to do in North Essex. And it’s not just bowling. We’ve got karaoke rooms, laser tag in our 4D arena, escape rooms for the problem-solvers and a full arcade. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Colchester, sorted.


Coordonnées de contact

  • Cowdray Avenue, Colchester, Essex, CO1 1YH, Colchester, Royaume-Uni

  • 0333 034 6100

4,3

Excellent

TrustScore 4.5 sur 5

100 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,3

Tous les avis

(100)

11 505 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

thank you for the warm welcome we…

thank you for the warm welcome we received. The birthday gift from the Tenpin event was a lovely surprise, and everything from the food to the drinks and ice cream was arranged perfectly.

A special thanks to John for all his efforts in making the day special!

14 juillet 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Vimal, what a lovely 5* review of Tenpin Colchester! It is so wonderful to see you recent visit to celebrate a birthday was so enjoyable! We will be sure to pass all of your brilliant feedback to the team and we very much look forward to welcoming you back again soon! Best wishes - Mel

Noté 5 sur 5 étoiles

The visit was great fun

The visit was great fun. Staff pleasant and welcoming. Bowling balls were superb giving me two strikes!

14 juillet 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Paul, thank you for your 5* review of Tenpin Colchester! It's wonderful to hear about how fun your visit was and how friendly you found our staff. See you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

It was great

14 juillet 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Gavin, thank you for your 5* review of Tenpin Colchester! We can't wait to welcome you back again shortly! Best wishes-Leila

Noté 5 sur 5 étoiles
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Chelsea, thank you for the amazing 5* review for Tenpin Colchester! We're so glad to hear that our team provide a wonderful experience and we look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

good experience

overall quite good but ordered food and it took almost an hour

24 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi there, thank you for the fab 4* rating and review for Tenpin Colchester! We're glad that you had a good experience but are sorry that there had been a delay for your food order to arrive. We will pass on your feedback to the correct team for future improvements to be made. We hope to welcome you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Very nice experience

Very kind staff and friendly

24 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Daniel, thank you for the wonderful 5* review for Tenpin Colchester! we are so pleased to hear that you had a very nice experience and that you enjoyed the service from our team. We hope to see you again soon! Best wishes - Adelaide

Noté 2 sur 5 étoiles

Long

I waited nearly an hour for my chips cause they sent the cook home with no one else In the kichen with i understand he may been ill or shift finished but u need someone in kitchen to replace them

24 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Lou,
Thank you for taking the time to rate Tenpin Colchester 2 stars. We appreciate you sharing your experience regarding the wait time for your order. We are reviewing our staffing to prevent similar situations. We hope that your next visit is the 5 star experience we wish to give all our customers. All the best ~ Laura

Noté 5 sur 5 étoiles

it was relaxed and enjoyed the game

it was relaxed and enjoyed the game, staff was nice

17 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Amanda, thank you for the lovely 5* rating of Tenpin Colchester. We are delighted to hear that you had a relaxed time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade

Noté 5 sur 5 étoiles

I was given a review card but lost it so hope these staff members get the recognition they deserve from this. There was a young man on duty when we…

There was a young man on duty when we visited, his name was Mo! He is an absolute credit to Tenpin Colchester. He went above and beyond for us. We attended for our daughter’s 12th birthday, not as a party but as a family. He was more than happy to take the cake I had made, brought it down to us with the candles lit and even took the time to cut this for us and bring it to our lane. Thank you so much Mo!
The manager on duty that evening was called Victoria, she was also amazing, she clocked it was my daughter’s birthday wished her happy birthday and even gave her one of the old pins from the lanes. This has been put pride of place in her room. Thank you so much for making her evening so special! Mo did give me a feedback card but I lost it between leaving and getting home

17 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Hannah, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you found one of our team members at Colchester amazing during your stay with us. We are so pleased to hear that the support given was outstanding during your recent visit. And that your daughter was given a bowling pin, to help her remember her visit with us! We do hope to see you all again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Great value!

Easy book and check in process- great value with the Tuesday offer

17 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Geoff, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Colchester. We are pleased to hear that you enjoyed our Tenpin Tuesday offer! We do hope to see you again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, all 6 lanes were together and ready straight away. Turned the music down afterwards so we could do a prizes presentation. The small touches make a difference.

12 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Peter, thank you for leaving Tenpin Colchester a lovely 5* rating and review! We're so glad you enjoyed your experience with us! We appreciate your kind words about our service and attention to detail. Thank you again for your wonderful feedback and we hope to see you again very soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

Overall good family night out

Overall good family night out

3 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Dean, thank you for leaving Tenpin Colchester an excellent 5* rating! We're so glad you had a great family night out! We appreciate your kind words and can't wait to welcome you back in the future! Best wishes - Rosie

Noté 5 sur 5 étoiles

Great experience

Great experience

3 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Fernanda
It is lovely to hear you had a great experience on you recent visit. We hope to see you again soon. Best wishes - Clare

Noté 5 sur 5 étoiles

Very easy to book bowling

Very easy to book bowling, enjoyed two games. Staff very helpful.

3 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you had a great time with us and found our booking system easy to use. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

We come here often

We come here often. Almost twice a week my colleagues and our service users play bowling, pool and use the karaoke room The staff are friendly, welcoming and will go extra mile to make our stay comfortable as possible. I highly recommend it. The food there is great too.

2 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Ruth,
Thank you for taking the time to rate Tenpin Colchester 5 stars. We are so pleased to hear that you and your colleagues enjoy visiting us regularly for bowling, pool, and karaoke. We appreciate your kind words about our friendly staff and great food. We look forward to your next visit! All the best ~ Laura

Noté 1 sur 5 étoiles

When we arrived there were 4 members of…

When we arrived there were 4 members of staff stood outside the front door smoking and talking in a non professional manner. Once inside there was no staff anywhere to be seen, we had to wait until the staff outside smoking had finished for them to come inside and serve us. A while later when we wanted to order food and drinks again there was no staff around to be found as they were congregating outside the building . They showed no sign of any customer service at all and as a result in future we will be travelling a further distance to the new Hollywood bowl where service is actually given. Will not be returning.

1 juin 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Ally, thank you for taking the time to review Tenpin Colchester! We are very sorry to hear that there had been issues with the customer service during your visit, and that this had not been up to the usual high standards we aim for. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Colchester' and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide

Noté 3 sur 5 étoiles

Great bowling but not great food / speed of service

We had a birthday party here with around 15 x 6 - 7 year olds.
Staff were friendly. The booking process was easy. The gift bag for the birthday girl was lovely.
The bowling was great.

The food and service however, were very disappointing.

The pizzas and fries arrived 1hr 25 mins after our party began and 5-7 of the pizzas were burnt and literally inedible.

The manager got us 4 replacements, however this also took 10-15 mins and we had some very hungry children as a result and minutes to spare before we would need to leave the lanes - So not giving enough time for the children to comfortably eat, which was such a shame.

The cake took a long time to be brought out for the birthday song (we had to remind the staff twice in 20 mins) and then it took a while for them to cut the cake for the party bags.

Was quite a stressful 2nd half to what started as a great party.

16 mai 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Lewis. First off thanks for sharing your feedback. We're glad to hear that the bowling was great however, we are really sorry that you encountered some issues on your visit with the food and the service. The last thing we want to do is let our customers down, and moving forward we're going to do everything in our power to hold ourselves to that standard. Again, we're sorry, but we hope you'll consider giving us another chance. Feel free to reach out to us at customer.feedback@tenpin.co.uk with the subject 'Review-Colchester' if you would like to discuss this matter further. Best wishes, Jade

Noté 5 sur 5 étoiles

Everything went like clockwork

Everything went like clockwork, the staff were friendly and helpfull.

20 mai 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hello Robert, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Colchester. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Great atmosphere and great fun.

Great atmosphere and great fun.

20 mai 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Loulou, thank you for leaving Tenpin Colchester a fantastic 5* rating! We are so glad you enjoyed your visit and had a great time! We hope to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

The kids had a lovely time

The kids had a lovely time. The staff were professional

22 mars 2026
Logo de Tenpin - Colchester

Réponse de Tenpin - Colchester

Hi Chidinma, thank you for leaving Tenpin Colchester a lovely 5* rating and review! We're so happy your kids had a lovely time and our staff were professional. Thank you for your 5-star rating! We hope to see you again very soon! Best wishes - Rosie

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus