Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy... Voir plus
L'entreprise a répondu

Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ Crewe, GB
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Booked online arrived with 3 grandchildren over excited and the young men on the till couldn't be more helpful. We had a lovely experience. Very polite members of staff even though it was really busy... Voir plus
L'entreprise a répondu
Bought the bowling and pizza deal, as thought it would be a nice extra treat while bowling. The game was great, however the pizza could only be described as heated cardboard unfortunately. First time... Voir plus
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We had a party for 6, 6 year olds! Value for money was really good, 2 games, pizza, goodie bags, party games including balloon making. The boys loved it! Only thing that let it down was, we ordered... Voir plus
L'entreprise a répondu
Great experience we attended the 50% off after 6pm sessions. Good bowling and very fun, the employee named Kyle was super friendly and engaged so well with my children. All credit to him for making... Voir plus
L'entreprise a répondu
Tenpin Crewe is easy reach from Crewe town centre, Nantwich, Sandbach and across South Cheshire — right on the rail network too, so no excuses. With modern bowling lanes and lane lighting, we’re a solid spot for families and groups in the Cheshire area. And it’s not just bowling. We’ve got karaoke rooms, pool tables and a full arcade to keep things lively. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Crewe, sorted.
Phoenix Leisure Park, Dunwoody Way, Crewe, CW1 3AJ, Crewe, Royaume-Uni
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Dirty and slippery floor. Booked my visit for 6:30 pm. Had to wait an hour to start a game after changing the lane 3 times due to double booking by staff. Not happy

Réponse de Tenpin - Crewe
Great time bowling for my son’s birthday. Prices have gone quite expensive but got a deal where a pizza was included. Only criticism is that the seating area by the lanes is far too small for 6 people. Was much better when it was more open.

Réponse de Tenpin - Crewe
The bar area was absolutely filthy. There was no where to sit that was clean. The floor had food, sweets and rubbish everywhere and no one came to clean any of it up the whole time we were there. The bowling lane was the same. We got to our lane and drinks and jugs and mess was everywhere. We had to clear it all before we could play. Not a great experience at all. I appreciate it was busy but there’s no excuse for mess like there was.

Réponse de Tenpin - Crewe
Ordered drinks to lane via QR code and took 30 mins to arrive only after I have to chase them up.
Food service apparently also delayed…was asked has nobody told you? Pizza arrived as final ball was bowled.

Réponse de Tenpin - Crewe
Great afternoon bowling. We were made to feel welcome and everything went smoothly. The place was clean and well maintained. Would definitely return.

Réponse de Tenpin - Crewe

Réponse de Tenpin - Crewe
Well organised, very helpful staff, value for money, great fun, clean environment.

Réponse de Tenpin - Crewe

Réponse de Tenpin - Crewe

Réponse de Tenpin - Crewe
Arrived 15 mins early no alleys available, that wasnt the issue. We got told to wait, no problem got told to go on lane 8 and someone would come over and clear the mess and rubbish left, no one came and didnt activate out lane, had to go there and ask them to activate twice wothin 20 minutes. Finally after the second attempt the lane was active. Went to get the family drinks there were 4 people behind the bar 1 serving tje rest just stood there talkong 2 lads in jackets so suspecting managers.They looked over at me and just turned there backs to me. I had to wait 15 minutes to get a drink with only one person serving a full arcade and boeling lanes whilst he others just stood there talking. The barman did apologise for the wait and i said no need an apology from you its the 3 people stood behind you who need to apologise to all the waiting customers. Theu could all serve as i witnessed them serving at the start so there was no excuse absolutely shocking service will not take my family here again.my lids were bored because of the waiting around i also asked them to please clear the mess and no one arrived to do this. How can tenpin employ people like this and allow this to happen they need to restructure their managers.They were more interested chatting and laughing amongst thenselves.

Réponse de Tenpin - Crewe
Lady behind the bar was rude and completely messed up the drinks order.

Réponse de Tenpin - Crewe
Food that i had paid for didnt arrive we finished our game sat and finished our drinks for a further 10mins still nothing went to the arcade gave it another 20mins then went to ask they said yes it did come out you had left the lane and we came to look for you clearly not as we were only near the bar area and I didnt see anyone carrying a tray of food! No refund and an email saying that the food was brought out! Very dissapointing as we come regularly

Réponse de Tenpin - Crewe
Got onto the lane straight away.
Half price meant affordable.
Polite and helpful staff.

Réponse de Tenpin - Crewe
Tenpin Bowling in Crewe isn’t our closest bowling alley, but we regularly travel further to come here as a family because it’s simply the best. The facilities are excellent, prices are reasonable, and the staff are incredibly friendly. We have a disabled 6 year old child, as well as other children of various ages up to 16 and every single visit we are made to feel welcome, included, and valued. Nothing is ever too much trouble, even when the idiot dad puts the wrong details into the computer and needs everything resetting. Yes, that’s me. I honestly can’t praise the team enough. We’ve eaten here several times in the past, although not today, and the food has always been fresh, hot, and great quality. With a child who is obsessed with ketchup and the fact it’s freely available, this place ticks every box. If I could give 10 stars, I would.

Réponse de Tenpin - Crewe

Réponse de Tenpin - Crewe
Have been coming here years as I have been born and raised in Crewe it was my local bowling alley before and after the renovations and all I can say is it's only gotten bigger and better I came here with my fiancé for one of our anniversary dates as this was our first date location and we love it

Réponse de Tenpin - Crewe
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